Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
My Account
My Groups
My License Assets
My Products
My Profile
My Cases
My Warranty Assets
Services
Consulting Services
Educational Services
Support Services
Support Essentials
Awards and Testimonials
Getting Started
License Agreement
Support Guide

What's new for On Demand Migration

Filter to locate updates for release notes, guides, knowledge articles, software, patches, utilities or hot fixes (Choose different product)

Subscribe to the RSS


Top

Notifications

New

None at this time

Revised
On Demand Migration Deloyment - August 27, 2024

Please see the On Demand Migration Release Notes for details on enhancements, corrections and improvements.  Resolved Issues Account...

Type: Product Revised: August 28, 2024
On Demand Global Settings Deployments - May 24, 2024

On Demand Global Settings Deployments - May 7, 2024 Please see the Release Notes for more details on enhancements, corrections and...

Type: Product Revised: August 20, 2024
On Demand Migration Deloyment - August 13, 2024

Please see the On Demand Migration Release Notes for details on enhancements, corrections and improvements.  Enhancements The following is...

Type: Product Revised: August 13, 2024
On Demand Migration Deloyment - August 6, 2024

Please see the On Demand Migration Release Notes for details on enhancements, corrections and improvements.  Enhancements The following is...

Type: Product Revised: August 6, 2024
On Demand Migration Deloyment - August 1, 2024

Please see the On Demand Migration Release Notes for details on enhancements, corrections and improvements.  New Features This release...

Type: Product Revised: August 1, 2024
Top

Documentation

New
On Demand Migration User Guide

The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...

Created: August 28, 2024
On Demand Migration Hybrid Exchange User Guide

This guide describes how to use On Demand Migration to securely migrate mailboxes and related data from on-premises Microsoft Exchange to Microsoft...

Created: August 28, 2024
On Demand Migration Release Notes

This document contains information about the latest release including known issues and updates for Quest On Demand Migration.

Created: August 27, 2024
On Demand Migration Password Propagation Service User Guide

The Guide on how to use the Password Propagation Service, a component of Directory Sync that allows password synchronization in environments...

Created: August 21, 2024
On Demand Global Settings Current Release Notes

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Created: August 20, 2024
On Demand Global Settings Current User Guide

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Created: August 20, 2024
On Demand Migration Security Guide - Power BI Migration

Security guide for security considerations about On Demand Migration for Power BI.

Created: August 20, 2024
On Demand Migration Permissions Reference Guide

This reference guide provides detailed information about various permissions used by the Quest On Demand migration services.

Created: August 15, 2024
On Demand Migration User Guide

The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...

Created: August 14, 2024
On Demand Migration Release Notes

This document contains information about the latest release including known issues and updates for Quest On Demand Migration.

Created: August 13, 2024
On Demand Global Settings Current Security Guide

This document describes the security features of Quest On Demand core services such as the On Demand Notification Service and other shared services...

Created: August 12, 2024
On Demand Migration Security Guide - Active Directory

This guide describes the security features of Quest On Demand Migration for Active Directory. It reviews access control, protection of customer...

Created: August 12, 2024
On Demand Migration Active Directory Microsoft Entra ID Intune Device Migration Quick Start Guide

The Microsoft Entra ID Intune Device Migration Quick Start Guide for On Demand Migration Active Directory

Created: August 9, 2024
On Demand Migration Security Guide - General Migration

Security guide for common security considerations for On Demand Migration

Created: August 7, 2024
On Demand Migration Security Guide - Power BI Migration

Security guide for security considerations about On Demand Migration for Power BI.

Created: August 7, 2024
On Demand Migration Security Guide - SharePoint Migration

Security guide for security considerations about On Demand Migration for SharePoint.

Created: August 7, 2024
On Demand Migration Security Guide - Teams Migration

Security guide for security considerations about On Demand Migration for Teams.

Created: August 7, 2024
On Demand Migration Entra ID for Devices User Guide

This user guide walks you through the steps required to complete each phase, which can also be used to migrate devices from AD environments to...

Created: August 6, 2024
Revised

None at this time

Top

Knowledge Base Articles

New
4376599 - Cloud to Cloud device migration but the source environment is grayed out

Cloud to Cloud device migration but the source environment is local only (The cloud is grayed out)

Created: August 5, 2024
4376847 - ODMT | Chats for user 'XXXX' have already been archived. Rearchiving chats during a remigration is not supported

Getting error :"Chats for user 'XXXX' have already been archived. Rearchiving chats during a remigration is not supported"

Created: August 30, 2024
4376836 - ODMAD Dirsync agent, source SIDHistory account credentials are not being stored

ODMAD Dirsync agent, source SIDHistory account credentials are not being stored even though when clicking on Add Account, agent installation shows...

Created: August 29, 2024
4376820 - Power BI Connections Migrations

Power BI Connections Migrations

Created: August 28, 2024
4376807 - ODMAD Data Retention: for how long data is stored by Quest?

What data is actually stored in the Quest cloud when a sync is done from source to target domain and how long does it get stored for?

Created: August 27, 2024
4376792 - ODM: Mailboxes card shows "No mailboxes" and "Loading..." in the dashboard

When accessing ODM, Accounts, Dashboard it displays Accounts and OneDrive statistics cards properly, but Mailboxes card shows "No mailboxes" and...

Created: August 26, 2024
4376770 - On Demand Migration - Setting up Tenants and OneDrive Migration

A demonstration showing how to set up tenants and migrate OneDrive using On Demand Migration

Created: August 23, 2024
4376760 - ODMAD: how to modify template mapping in order to clear the target attribute?

There's a need to wipe specific target attribute. How to modify template mapping in order to clear the target attribute?

Created: August 22, 2024
4376745 - REACL - Unable to process Machine Local Group 'Administrators'

- all members exists within the environment - all SID correct - all problematic users matched and visible in map.usr file - tested on other...

Created: August 21, 2024
4376722 - Power BI: Connections and Gateways

Connections and Gateways - how to setup, manage, view them

Created: August 19, 2024
4376718 - Power BI: Validating Power BI Rest API Access

Errors occurring during discovery or migration

Created: August 19, 2024
4376716 - Power BI REST API Throttling

Microsoft do apply throttling to the usage of the Power BI REST API which is what the ODM Power BI Module uses for all read and write functions for...

Created: August 19, 2024
4376714 - Power BI - File Import Task: No valid rows were found

ODM Power BI File Import Tasks gives error: No valid rows were found

Created: August 19, 2024
4376715 - Power BI: Warning: xxx is not supported

The ODM Power BI module does have limitations, the objects and data source types that are supported are listed in the User Guide with anything not...

Created: August 19, 2024
4376698 - Directory Sync - Read: Passphrase is incorrect for server '***'

ODM AD Directory Sync -Cannot sync password using Modern Password Sync. Workflow logs show error Read: Passphrase is incorrect for server '***'

Created: August 15, 2024
4376693 - Power BI Connect to Power BI Task

Power BI Connect to Power BI Task

Created: August 14, 2024
4376690 - How to Create and Match Accounts from ODM Accounts

How to Create and Match Accounts from ODM Accounts

Created: August 14, 2024
4376651 - ODMAD error: "Multiple matches found for source object"

Having problems matching accounts between source and target. Problems are due to either duplicate account names or no match found. Below is an...

Created: August 12, 2024
4376626 - ODM Refresh Token from Microsoft

What happens if you run into the 60 day refresh token

Created: August 8, 2024
4376607 - Verifying and Updating PowerShell Modules for MNE (4.16.3.260+)

Using incompatible or outdated versions of the ExchangeOnlineManagement and Microsoft.Graph PowerShell modules can lead to errors or failures when...

Created: August 7, 2024
4376589 - ODM AD Advanced Mapping - Adding smtp values to the proxyAddress attribute

Using the ODM AD Templates to modify the Advanced Mapping of the object attributes being copied for AD DirSync migrations.

Created: August 2, 2024
4376578 - ODM | Notification of Meeting does not shows up on Target after Migration.

Calendar Migration on target does not have a notification or prompt on target when the meeting is nearing.

Created: August 1, 2024
Revised
4371833 - Domain Move stuck in Remove email address from Source Tenant

During the Domain Move process it gets stuck or fails at the Remove email address from Source Tenant Step. In the Logs we can see the following...

Revised: August 30, 2024
4376730 - ODM DirSync: Write: Directory Operation Error (ConstraintViolation): 000021C8: AtrErr: DSID-03200E96, #1: 0: 000021C8: DSID-03200E96, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 90290 (userPrincipalName)

Workflow failed to add user to target, example of error returned: Write: Directory Operation Error (ConstraintViolation): 000021C8: AtrErr: DSID...

Revised: August 29, 2024
4251182 - How to configure an ODM Discover Accounts task

In this video the speaker,  discusses how to configure a discovery task for on-demand migration. The speaker demonstrates how to create a discovery...

Revised: August 29, 2024
4375865 - The WinRM client received an HTTP status code of 403

 This issue prevents the mail forwarding from being set from the source to the target. The resolution involves enabling basic authentication on the...

Revised: August 29, 2024
4375884 - How to enable debugging mode for a device? (4374203)

You need to enable debugging mode on a device for ODM AD for additional troubleshooting.

Revised: August 29, 2024
4371511 - What is ODM AD ReACL service accounts option doing?

When running ReACL, profile may have option Service Accounts checked. Will that negatively affect ReACL'ed machines, if Cutover is postponed?

Revised: August 29, 2024
4374299 - Running ReACL on the file share is successful but permissions are not changed

Running ReACL on the file share is successful but permissions are not changed

Revised: August 29, 2024
4372933 - What is URL that ODM AD dirsync agent is using?

What is URL, that ODM AD dirsync agent is using to communicate with ODM AD?

Revised: August 29, 2024
4370091 - Migration is failing with error "Additional claims required"

ODM - Error: Migration is failing with error "Additional claims required"

Revised: August 29, 2024
4375503 - DUA is generating error: "System.NullReferenceException: Object reference is not set to an instance of the object"

DUA is generating error: "System.NullReferenceException: Object reference is not set to an instance of the object. at OutlookAgentLib.TeamsBase...

Revised: August 29, 2024
4375610 - ODM: Unable to migrate SharePoint Site. Event warning of "Target entity already exists".

Sharepoint site is mapped via CSV and maps successfully in ODM. When attempting to migrate the SP site, task generating "Target entity already...

Revised: August 29, 2024
4375357 - ODM AD: Microsoft Entra ID Cutover is deleting object immediately after migrated

There are 2 devices that once the migration was complete they were deleted from Entra AD and users are unable to sign in. On one of the devices it...

Revised: August 29, 2024
4375826 - Setting up a new Hybrid Exchange Project- Getting HTTPClient.TImeOut for the source on-prem Exchange

We unable to setup a New Hybrid Exchange Project- Getting HTTPClient.TImeOut. We had Firewall team whitelist the recommended IPs and still get the...

Revised: August 29, 2024
4375851 - ODM AD: Is it possible to do a Cutover without performing ReACL first?

We are trying to just workstation to a new domain only. No user ReACL needed. Can ODM AD do that?

Revised: August 29, 2024
4374549 - DirSync: How to migrate users who are members of a specific security group

How to migrate users who are members of a specific security group

Revised: August 29, 2024
4372304 - Active Directory Service Not starting

The On Demand Migration for Active Directory Agent service on a device will not start will the following error

Revised: August 29, 2024
4373250 - Discovery Failing with DeltaLink older than 30 days is not supported

A domain rewrite discovery is failing with the error message DeltaLink older than 30 days is not supported

Revised: August 29, 2024
4374175 - How to exclude Domain Rewrite for specific recipients

How to exclude Domain Rewrite for specific recipients

Revised: August 29, 2024
4376284 - ODM: How to remove account from ODM portal

How to remove an account from the ODM portal

Revised: August 29, 2024
4372008 - What to do if a Team was mapped to an incorrect team in the target tenant and was migrated?

What to do if a Team was mapped to an incorrect team in the target tenant and was migrated?  

Revised: August 29, 2024
4373846 - ODM Sharepoint migration fails with error: "This site has exceeded its maximum file storage limit. To free up space, delete files you don't need and empty the recycle bin."

Sharepoint migration fails with error: "This site has exceeded its maximum file storage limit. To free up space, delete files you don't need and...

Revised: August 29, 2024
4371026 - Error in workflow: "Write: Directory Operation Error (Other): 00000057: SysErr: DSID-031A1242, problem 22 (Invalid argument), data 0"

When running a workflow, it generates an error like this: "Write: Directory Operation Error (Other): 00000057: SysErr: DSID-031A1242, problem 22...

Revised: August 29, 2024
4373754 - Archive Migration fails due to Source and Target Mailbox having the same ArchiveGUID

ODM Mailbox Migration is unable to synchronize content between Source and Target Archives if they have a matching ArchiveGUID. The Target...

Revised: August 28, 2024
4370593 - Unable to create Exchange Online Transport Connectors when enabling On Demand Migration Domain Rewrite or Domain Coexistence feature

After enabling On Demand Migration Domain Rewrite or Domain Coexistence, an Administrator identifies an issue where the Exchange Online Transport...

Revised: August 28, 2024
4374041 - ODM Desktop Agents displays the users Teams switch status as Not Installed

The user has run Desktop Update Agent (DUA) and Teams is not switched, the status is Not Installed in On Demand Migration (ODM) in Desktop Agents.

Revised: August 28, 2024
4376081 - ODM - Your meeting was found to be out of date and has been automatically updated

Users continuously receiving meeting updates from migrated mailboxes:

Revised: August 28, 2024
4369773 - DirSync: How to filter the workflow Read based on an attribute value

How to filter the workflow Read based on an attribute value

Revised: August 28, 2024
4315115 - ODM: 帳戶相關的常问问题(FAQ)

以下是客戶可能會詢問的一些有關「遷移帳戶」的問題  

Revised: August 27, 2024
4375421 - How to create and use a Custom Action in ODM - Active Directory

Requirement: You have customized scripts/commands you want to add to the migration process. Here we will be using the Entra ID machine Cutover...

Revised: August 26, 2024
4373389 - How to use EWS Editor to connect into a Mailbox or Archive Mailbox

As part of the troubleshooting for mailbox migration you need to access a mailbox using EWS Editor

Revised: August 26, 2024
4297970 - Troubleshooting ODM OneDrive migration interruptions

How to troubleshoot On Demand Migration (ODM) OneDrive migration interruptions.

Revised: August 26, 2024
4374796 - ODM AD: How to check if device agent can communicate with the backend API?

Device Agent may not register and logs indicate communication issues with the backend. How to check if device agent can communicate with the...

Revised: August 21, 2024
4376723 - Power BI Gateway Mappings

Power BI Gateway Mappings

Revised: August 20, 2024
4376717 - Power BI: Workspaces

Description of various Power BI Workspaces and their settings

Revised: August 20, 2024
4376696 - Power BI Discovery and Collect Statistics

Power BI Discovery and Collect Statistics

Revised: August 19, 2024
4345915 - Calendar items purged from target primary mailbox when performing an archive to primary mailbox migraiton

When performing an archive mailbox migration to a primary mailbox migration, after having already performed a primary to primary mailbox migration...

Revised: August 14, 2024
4376672 - Power BI Requirements

Power BI Requirements

Revised: August 14, 2024
4376656 - Failed to connect to Source

Revised: August 13, 2024
4369783 - Error: "Write. Inappropriate authentication" when performing SIDHistory sync

Error: "Inappropriate authentication" when performing SIDHistory sync. Next line in the log should contain error like: "Write. Failed to add...

Revised: August 13, 2024
4374198 - Migrating Group mailbox is failing with error: "The remote server returned an error: (403) Forbidden. (The request failed. The remote server returned an error: (403) Forbidden.)"

When trying to migrate a Group mailbox for Teams or M365 Group, it is failing with error: "The remote server returned an error: (403) Forbidden...

Revised: August 6, 2024