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Please see the Release Notes for details on enhancements, corrections and improvements. Current deployment 2025/12/09 Enhancement...
Type: Product Revised: December 15, 2025This guide describes the security features of Quest On Demand Migration for Hybrid Exchange. It reviews access control, protection of customer data...
Created: December 15, 2025This guide covers On Demand Migration Active Directory topics including Directory Sync, coexistence, domain rewrite, domain move, AD migration, and...
Created: December 13, 2025This document describes the security features of Quest On Demand core services such as the On Demand Notification Service and other shared services...
Created: December 12, 2025On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...
Created: December 12, 2025This reference guide provides detailed information about various permissions used by the Quest On Demand migration services.
Created: December 8, 2025The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...
Created: December 8, 2025The Release Notes for the current version of On Demand Migration Active Directory.
Created: December 3, 2025On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...
Revised: December 15, 2025A customer requires confirmation on whether the DUA, which is used to reconfigure end-user applications following migration, supports the specific...
Created: December 15, 2025DUA is stuck reconfiguring OneDrive. Logs indicate that DUA is expecting specific ObjectID (cid) under the Business1 in registry after the...
Created: December 12, 2025When performing ReACL, the mapping files (map.usr and map.gg) are either empty or contain a very small amount of matches. Same in the source...
Created: December 12, 2025In the process of migrating on-site AD workstations to Entra, it was have found that for remote users, staying connected to VPN (or the domain...
Created: December 12, 2025If your goal is to migrate a Site from the source to the target, but only some of the subsites require to be migrated with their SharePoint...
Created: December 11, 2025We have pushed the DUA agent to all of the devices and can see that it is installed but it is not showing installed in the Quest portal. Also the...
Created: December 10, 2025Residue of old profile present in browser and apps post Device Cutover migration. Post cutover still the old email IDs are showing up in Browser...
Created: December 5, 2025A large number of Microsoft Teams were discovered in the ODM project. The user wants to remove unneeded Teams from the ODM project but is...
Created: December 5, 2025How to disable the Password Synchronization from one domain to another and remove the whole password synchronization?
Created: December 4, 2025When migrating SharePoint sites using Quest ODM, customers may expect the customized layout of a SharePoint site - such as homepage formatting...
Created: December 3, 2025Customer is preparing a UPN/Domain change and needs to confirm how this will affect Quest On Demand services.
Created: December 2, 2025SharePoint migration task failed, "Task failed because project is not properly configured" Or "Cannot find the List 'Documents' on the...
Revised: December 14, 2025Need assistance with adding another administrator to the migration portal.
Revised: December 14, 2025Email cannot be delivered due to “MTA-STS validation” error during Domain Address Rewrite or Domain Move.
Revised: December 14, 2025When migrating Microsoft OneDrive using On Demand Migration there is an error for the path is longer than 260 characters. Cannot process objects...
Revised: December 14, 2025ODM AD modern password sync is not working despite everything being set correctly: - DirSync agent was installed with the passphrase and legacy...
Revised: December 12, 2025In this video the speaker provides an overview of the public folder migration process using Quest's on-demand migration tool. The speaker explains...
Revised: December 12, 2025ODM AD Domain Move/Rewrite uploading new certificate is stuck in a pending state. The certificate is correct, in PFX format, and contains the...
Revised: December 12, 2025Can ODM DUA perform rollback when switch didn't finish successfully for all M365 apps?
Revised: December 12, 2025For all planning and process related questions, we have an extensive Best Practice document available to all customers.
Revised: December 12, 2025How to Add Accounts/Mailboxes to a Collection in On Demand Migrations
Revised: December 11, 2025ODMAD modern password sync setup
Revised: December 11, 2025Does On Demand Migration (ODM) require Basic Authentication to Office 365?
Revised: December 10, 2025When running a Match task the following warning will be returned if there are multiple target accounts with the same 'displayName'. Multiple...
Revised: December 10, 2025When running a Mail Migration task in On Demand Migration (ODM) the following error are being returned on the Events tab. The operation...
Revised: December 10, 2025Dirsync: ‘Create groups as contacts’ results in unexpected filter group behavior.
Revised: December 10, 2025When a Mail Enabled Security Group is migrated with ODM, it creates a Distribution Group on the Target.
Revised: December 10, 2025ODM is asking to grant consents even through consents were granted successfully causing Discovery option to be disabled.
Revised: December 10, 2025In this video the speaker explains how to prepare a target Office 365 tenant for public folder migration using Quest on Demand Migration. The...
Revised: December 10, 2025Teams can now be discovered using a .CSV file.
Revised: December 9, 2025I have tried every troubleshooting steps but I just can't seem to get public folders to migrate this is the error we receive: Reason: 'Error...
Revised: December 9, 2025Teams chats have been migrated and one user is unable to see any migrated chats in within Teams on the target tenant.
Revised: December 9, 2025Teams Chats not migrating for one user from source to target. Status says only 'partially migrated'. And there's event log messages like the...
Revised: December 9, 2025There's a password LDAP filter specified, so it'll update only users, that ODM AD has created, but not those that were matched (pre-existing...
Revised: December 9, 2025Group membership in the On Demand AD console does not reflect the group membership you can see in ADUC. Run the following command in your...
Revised: December 9, 2025When setting up the On Demand Migration (ODM) Domain Rewrite feature, your Sender Policy Framework (SPF) DNS record will need to be updated to help...
Revised: December 9, 2025What is the required format of the CSV file when adding external guest accounts to a collection.
Revised: December 8, 2025Does ODM (On Demand Migration) Migrate Automatic Replies (Out Of Office)
Revised: December 8, 2025The solution provider we utilize for redirecting incoming emails to target user mailboxes during domain moves is deprecating their email relay...
Revised: December 8, 2025Passwords are not being synced even though everything is configured correctly. There are also SIDHistory errors in the workflow log.
Revised: December 8, 2025We have objects matched, but a few are not updating and syncing. When checking the Dirsync log, there is only one error: Dirsync: Objects not...
Revised: December 8, 2025The account being migrated exists in both the source and target tenant. Also, in ODM it's matched. When the migration runs, it fails with the...
Revised: December 5, 2025Why is the target item count greater than the source when comparing migrated SharePoint items?
Revised: December 5, 2025This video provides an overview of a new feature added to the Quest On Demand platform. The feature enables users to automate the process of moving...
Revised: December 5, 2025In this video the speaker discusses the process of migrating chats and conversations within a Microsoft Teams environment. He explains the...
Revised: December 5, 2025Are there any restrictions regarding the total number of mailbox folders or the allowed folder hierarchy depth?
Revised: December 5, 2025After turning on Domain Rewrite for the users, an email loop started and stopped messages from being delivered.
Revised: December 5, 2025ODM - Error: Migration is failing with error "Additional claims required"
Revised: December 5, 2025What web addresses are used by Desktop Update Agent (DUA) to access the switch status in On Demand Migration (ODM) while the Office products are...
Revised: December 5, 2025Customer has a service that adds a signature to every email that is sent from their source tenant. Emails that go through Address Rewrite Service...
Revised: December 4, 2025On Demand migration (ODM) license drop down is empty during Account Migration.
Revised: December 4, 2025How to remove a device in On Demand Active Directory.
Revised: December 4, 2025When running DUA, it's generating an error: "insufficient privileges to start system services"
Revised: December 4, 2025ODM semi-automated Team migration may not work when you need to link a source Team’s SharePoint site to a specific target Team SharePoint site.
Revised: December 4, 2025Migration of a Group mailbox fails with a 403 Forbidden error when using a temporary migration account or a service account provisioned via...
Revised: December 3, 2025This video covers the process of enabling domain coexistence in OnDemand migration. It explains how to use a unified domain for outgoing emails in...
Revised: December 3, 2025This video provides a tour of the SharePoint migration interface in the Iron Mountain On-Demand platform. It covers topics such as configuring the...
Revised: December 3, 2025Domain rewrite is no longer working for messages sent from the source domain to the target domain. All other external messages are still getting...
Revised: December 3, 2025Two source domains (parent and child) are added as separate environments. Users from the child domain are members of a security group in the...
Revised: December 3, 2025When provisioning Teams, you may get the following error: Request failed with Forbidden status code (Forbidden). {"error":{"code":"Forbidden...
Revised: December 3, 2025Domain rewrite stuck enabling on specific user with error: "Unable to prepare <user>, a cloud source and/or on-premises target environment could...
Revised: December 3, 2025This video discusses the two phases of the ODM (On-Demand Migration) domain move project. Phase one is the plan phase, which involves conducting a...
Revised: December 3, 2025ODM AD workflow error: "non-static method requires target" when performing Read and only specific user is affected.
Revised: December 3, 2025Additional requirements when using PowerShell scripts in the Desktop Update Agent (DUA)
Revised: December 3, 2025When running ReACL, profile may have option Service Accounts checked. Will that negatively affect ReACL'ed machines, if Cutover is postponed?
Revised: December 3, 2025Not all discovered accounts are listed in the Mailboxes section of ODM.
Revised: December 3, 2025On Demand Migration tasks like account discovery or Email migration are failing with ""The term XXXXXXX is not recognized as the name of a cmdlet...
Revised: December 3, 2025Use Case Example for On Demand Migration
Revised: December 3, 2025There are error message below:- Request failed with BadRequest status code (Bad Request). {"error":{"code":"","message":"The query specified in...
Revised: December 3, 2025This video covers the topics related to the on-demand migration process in OneDrive. It explains the different views and panes available in the...
Revised: December 3, 2025Does ODM AD Domain Rewrite modify Return-Path field? This is affecting SPF, DKIM and DMARC check.
Revised: December 3, 2025The On Demand Migration for Active Directory Agent service on a device will not start will the following error
Revised: December 3, 2025Does On Demand Migration (ODM) migrate email aliases to the target?
Revised: December 3, 2025Each running workflow is taking very long time. Is there a way to speed up the process?
Revised: December 3, 2025Which ports are required by the On Demand Migration (ODM) Active Directory directory synchronization agent?
Revised: December 3, 2025ODM migrated user's mailbox without errors, however contacts are missing when mailbox is accessed through OWA
Revised: December 3, 2025During a read workflow you cannot read a device in and you see the following error in the logs Read: Byte array for GUID must be exactly 16...
Revised: December 3, 2025We need to keep a copy of the message when mail forwarding (Mail Flow) is enabled.
Revised: December 3, 2025We receive the following error in Domain Rewrite and other areas of the product. What is causing this issue? Error: "Cannot grant the PowerShell...
Revised: December 3, 2025Does On Demand Migration (ODM) migrate Distribution List delivery management settings?
Revised: December 3, 2025After the On Demand Migration (ODM) Switch Mailboxes task is run (cutover), new mail is not being forwarded from source to target.
Revised: December 3, 2025Does ODM support Modern Authentication in Office 365?
Revised: December 3, 2025After SharePoint Migration, SharePoint Site Admins' Office365 Group Owners fail to get migrated over to target Site Collection, only target...
Revised: December 3, 2025What is the portal URL for On Demand Migration?
Revised: December 3, 2025On the source tenant side, we use Microsoft InfoPath forms. We used the option "Use a custom form created in InfoPath" in our Settings | Form...
Revised: December 3, 2025ODM domain move is looping in the Add address step.
Revised: December 3, 2025How to block users from accessing their mailbox when migrating with On Demand Migration (ODM) and keep administrative access via application...
Revised: December 3, 2025After creating the target objects, how can we prevent Directory Sync from updating certain attribute values? We plan to modify the attribute...
Revised: December 2, 2025How to use the Microsoft's remote connectivity Analyzer to detect problems connecting to source or target mailbox on office 365.
Revised: December 2, 2025The tool currently migrates these types of permissions: 1. Direct Sharing Permissions 2. Custom level permissions 3. Link Sharing Permissions
Revised: December 2, 2025By default, ODM is configured to accept only commercial tenants as Sources.
Revised: December 2, 2025After running the ODM Discover Public Folders task, not all Public Folders are discovered in the source tenant.
Revised: December 2, 2025Administrators want to know if ODM retains the Autocomplete cache (stored in IPM.Configuration.Autocomplete ) when migrating mailboxes.
Revised: December 2, 2025The ODM portal at https://quest-on-demand.com is not loading properly and appears stuck on multiple screens.
Revised: December 2, 2025Administrators need to hide target mailboxes from the GAL during or after migration using ODM.
Revised: December 2, 2025We are unable to migrate Teams Shifts during an ODM migration. Is this feature supported?
Revised: December 2, 2025Administrators need to report the number of consumed ODM licenses and remaining licenses.
Revised: December 2, 2025How to generate a Chrome tracing/archive file to capture network activity for further debugging/investigation, typically for performance issues in...
Revised: December 2, 2025We are working on a domain move utilizing On Demand's Domain Move feature. I'd like to note that adding the domain manually worked without a...
Revised: December 2, 2025Directory Sync and Active Directory Agents failed to auto-upgrade and the following errors are logged in the Windows Event Log. -"Microsoft...
Revised: December 2, 2025A SharePoint task has failed to migrate any content and returned the error. Task failed because project urls are not properly configured.
Revised: December 2, 2025In this video the speaker discusses the process of mapping accounts and teams during an on-demand migration. He explains that mapping accounts is...
Revised: December 2, 2025ODM AD read workflow does not read AD Object from the source and target tenant if LDAP filter been added into the environment.
Revised: December 2, 2025How is Teams data migrated for terminated users?
Revised: December 2, 2025This video provides a demonstration of the on-demand user interface. It covers topics such as navigating the dashboard, managing tenants, accessing...
Revised: December 2, 2025After running ReACL, user profiles permissions did not change. Should ReACL repermission users' profiles?
Revised: December 2, 2025ODM AD is creating AD objects just fine. After the initial creation, objects are moved to their designated OUs in the target domain manually...
Revised: December 2, 2025In this video the speaker demonstrates how to add a target environment in a migration process. They explain that a local hybrid environment is...
Revised: December 2, 2025What do you need to do if a target objects Primary SMTP Address changes after having already completed a Match task in On Demand Migration (ODM)?
Revised: December 1, 2025What is the average migration speed for On Demand Migration (ODM) performing an MS Teams migration? I know I can run up to 500 GB of teams at once...
Revised: December 1, 2025When processing the Outlook profile using the odmclient are client side rules processed?
Revised: December 1, 2025How can we get mailbox migration statistics such as throughput speed achieved?
Revised: December 1, 2025Unable to migrate mailboxes using On Demand Migration (ODM) with the following error: You are exceeding the maximum number of migrated accounts...
Revised: December 1, 2025