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What's new for On Demand Migration

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Revised
On Demand Global Settings Product Deployment - October 23, 2025

Please see the  Release Notes  for details on enhancements, corrections and improvements. Current deployment 2025/10/23 Enhancement...

Type: Product Revised: October 24, 2025
ODM - AD Deployment - October 15, 2025

Type: Product Revised: October 16, 2025
ODM - AD Deployment - October 9, 2025

Type: Product Revised: October 9, 2025
Top

Documentation

New
On Demand Global Settings Security Guide

This document describes the security features of Quest On Demand core services such as the On Demand Notification Service and other shared services...

Created: October 23, 2025
On Demand Migration Security Guide - Hybrid Exchange

This guide describes the security features of Quest On Demand Migration for Hybrid Exchange. It reviews access control, protection of customer data...

Created: October 20, 2025
On Demand Migration Security Guide - General Migration

Security guide for common security considerations for On Demand Migration

Created: October 20, 2025
On Demand Migration Security Guide - Power BI Migration

Security guide for security considerations about On Demand Migration for Power BI.

Created: October 20, 2025
On Demand Migration Security Guide - SharePoint Migration

Security guide for security considerations about On Demand Migration for SharePoint.

Created: October 20, 2025
On Demand Migration Security Guide - Teams Migration

Security guide for security considerations about On Demand Migration for Teams.

Created: October 20, 2025
On Demand Migration Security Guide - Active Directory

This guide describes the security features of Quest On Demand Migration for Active Directory. It reviews access control, protection of customer...

Created: October 20, 2025
On Demand Migration Security Guide - Self-Service

Security guide for security considerations about On Demand Migration Self-Service.

Created: October 20, 2025
On Demand Migration Desktop Update Agent Release Notes

These release notes provide information about the On Demand Migration Desktop Update Agent release.

Created: October 16, 2025
On Demand Migration Security Guide - Teams Migration

Security guide for security considerations about On Demand Migration for Teams.

Created: October 15, 2025
On Demand Migration Security Guide - SharePoint Migration

Security guide for security considerations about On Demand Migration for SharePoint.

Created: October 15, 2025
On Demand Migration Security Guide - Self-Service

Security guide for security considerations about On Demand Migration Self-Service.

Created: October 15, 2025
On Demand Migration Security Guide - Power BI Migration

Security guide for security considerations about On Demand Migration for Power BI.

Created: October 15, 2025
On Demand Migration Security Guide - General Migration

Security guide for common security considerations for On Demand Migration

Created: October 15, 2025
On Demand Migration Security Guide - Active Directory

This guide describes the security features of Quest On Demand Migration for Active Directory. It reviews access control, protection of customer...

Created: October 15, 2025
On Demand Migration Security Guide - Hybrid Exchange

This guide describes the security features of Quest On Demand Migration for Hybrid Exchange. It reviews access control, protection of customer data...

Created: October 15, 2025
On Demand Migration Active Directory Release Notes

The Release Notes for the current version of On Demand Migration Active Directory.

Created: October 15, 2025
On Demand Migration Release Notes

This document contains information about the latest release including known issues and updates for Quest On Demand Migration.

Created: October 15, 2025
On Demand Migration Entra ID for Devices User Guide

This user guide walks you through the steps required to complete each phase, which can also be used to migrate devices from AD environments to...

Created: October 14, 2025
On Demand Migration Active Directory Intune, Autopilot and BitLocker Cleanup Quick Start Guide

The Intune, Autopilot and BitLocker Cleanup Quick Start Guide for On Demand Migration Active Directory.

Created: October 14, 2025
On Demand Migration Active Directory Express User Guide

The Migration for Active Directory Express User Guide provides the information administrators require to use Migration for Active Directory Express.

Created: October 14, 2025
On Demand Migration Active Directory Entra-Joined Devices Quick Start Guide

This quick start guide walks you through how to configure a Project to perform device migration to Microsoft Entra ID using On Demand Migration for...

Created: October 14, 2025
On Demand Migration User Guide

The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...

Created: October 7, 2025
Revised
On Demand Global Settings Release Notes

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Revised: October 24, 2025
On Demand Global Settings User Guide

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Revised: October 24, 2025
ODMAD_Quick_Start_Guide_en.pdf

Revised: October 22, 2025
Top

Knowledge Base Articles

New
4381060 - Channel Message Order Incorrect After Migration

After migrating a Microsoft Teams channel using On Demand Migration for Teams (ODMT), you may notice that channel messages appear in an incorrect...

Created: October 24, 2025
4381041 - ODM: migrating a teams chat receiving an error: "The client application <clientID> is missing service principal in the tenant <tenantID>"

ODM: migrating a teams chat receiving an error: "The client application <clientID> is missing service principal in the tenant <tenantID>"

Created: October 22, 2025
4381031 - Missing domains in Custom target domain name in Account migration task

The custom target domain name drop down is not showing all domains.

Created: October 22, 2025
4381018 - Failed to add Sidhistory

Created: October 21, 2025
4381017 - Task notification is not delivered to a specific email address

You might notice that certain email address is not receiving task notification emails (upon task completion or failure). 

Created: October 21, 2025
4381005 - Explain EWS vs Graph and why the changes for Quest Products?

To ensure successful migration it is often beneficial to understand the changes warranted in protocols used and where. This can help reduce...

Created: October 20, 2025
4380989 - What does the “Meeting Link Migration Task" actually do?

The  “Meeting Link Migration Task" can be misleading and could use some expansion on what it does. 

Created: October 20, 2025
4380980 - ODM Accounts - Missing the header TargetUPN

While mapping account you see an error "Header attribute 'TargetUpn' is not present in the 2nd column of input csv file"

Created: October 17, 2025
4380949 - DUA switch of OneDrive fails and the Sign In button is greyed out

Microsoft has rolled out a new OneDrive build, which is causing Desktop Update Agent (DUA) to "fail" for the OneDrive application switch.

Created: October 16, 2025
4380926 - ODMT | Will rerunning the Live Chat migration cause chats to be duplicated?

There is concern that re-running a live chat migration task (e.g., a delta migration) after an initial migration may result in duplicate chats...

Created: October 15, 2025
4380923 - ODM | FAQ about OneDrive Migration

These are common questions related to ODM OneDrive Migration.

Created: October 14, 2025
4380922 - ODM | FAQ on ODM Account Matching

FAQ on ODM Account Matching

Created: October 14, 2025
4380909 - ODMAD. Cloud environment is not reading rest of users after Group Filters removal.

ODMAD. Cloud environment is not reading rest of users after Group Filters removal. When Group Filters are applied, only member of DL groups are...

Created: October 14, 2025
4380880 - ODMAD and users Attribute Filter by OtherFax

Are users in a Cloud Environment can be filtered on the attribute OtherFax? Additionally, is that OtherFax attribute in the Cloud copied from the...

Created: October 10, 2025
4380856 - ODMAD Dirsync: How to modify template, when users or group names should be renamed?

ODMAD Dirsync: How to modify template, when users or group names should be renamed? For example, it's required to add "-A" at the end of username...

Created: October 8, 2025
4380830 - ODMAD. Cannot see target Users (Environment Summary: Users=0) after running workflow

Migration: Local AD Source -> Cloud Entra Target Local test OU with 2 users successfully read. Quest Workflow successfully creates users in Entra...

Created: October 6, 2025
4380821 - ODM: sensitive labels for O365 Teams/Groups are not getting migrated

ODM: sensitive labels for O365 Teams/Groups are not getting migrated

Created: October 6, 2025
4380793 - ODM Slow migration Possible factors

What are the possible factors for slow Migration progress?

Created: October 1, 2025
Revised
4380214 - ODMAD cloud tenant devices are not being read unless attribute filters are specified

ODMAD cloud tenant devices are not being read unless attribute filters are specified. When attribute filters are not specified, workflow stops...

Revised: October 23, 2025
4374254 - On Demand Migraiton tasks are failing with "The term XXXXXXX is not recognized as the name of a cmdlet, function, script file, or operable program.

On Demand Migration tasks like account discovery or Email migration are failing with ""The term XXXXXXX is not recognized as the name of a cmdlet...

Revised: October 20, 2025
4331689 - Unable to use a CSV file to discover accounts

When performing a Discover task using a CSV file there is no accounts discovered. No errors are generated with the CSV file.

Revised: October 17, 2025
4375912 - ODM - How to Configure Domain Coexistence

In this video the speaker explains how to configure the domain coexistence feature of on-demand migration. The domain coexistence feature allows...

Revised: October 16, 2025
4373969 - On Demand Migration AD - Installing Target Agent

In this video the speaker demonstrates how to add a target environment in a migration process. They explain that a local hybrid environment is...

Revised: October 16, 2025
4373955 - On Demand Migration - How to Assign Public Folder Root Owner Permissions

In this video the speaker explains how to prepare a target Office 365 tenant for public folder migration using Quest on Demand Migration. The...

Revised: October 16, 2025
4373954 - ODM: Creating a Project and Migrating a User

This video covers the process of creating a migration project and migrating users and mailboxes using OnDemand. The video demonstrates how to...

Revised: October 16, 2025
4373517 - On Demand Migration Domain Move - Post - Cutover Checks

This video covers the post-ODM (Office 365 Domain Move) checks that need to be performed after successfully adding a domain to a target tenant. The...

Revised: October 16, 2025
4373510 - On Demand Migration Domain Move - Prerequisites

The video covers the prerequisites needed for the ODM (Quest On Demand Migration) Domain Move. These prerequisites include purchasing a...

Revised: October 16, 2025
4380770 - On Demand Migration - Migrating SharePoint Data

This video provides instructions on how to migrate SharePoint data from one tenant to another using the Quest On Demand migration tool. The...

Revised: October 16, 2025
4373958 - On Demand Migration - How to Migrate Public Folders

In this video the speaker provides an overview of the public folder migration process using Quest's on-demand migration tool. The speaker explains...

Revised: October 16, 2025
4375920 - On Demand Migration - Mobile Device Account Switch

This video demonstrates how to set up and use a new email account on a mobile device after receiving a notification email that the account has been...

Revised: October 16, 2025
4323111 - ODM Dir Sync Best Practices

In this video the speaker discusses best practices for implementing and configuring ODM DirSync, a tool for directory synchronization. They...

Revised: October 16, 2025
4373497 - On Demand Migration - Enabling Coexistence

This video covers the process of enabling domain coexistence in OnDemand migration. It explains how to use a unified domain for outgoing emails in...

Revised: October 16, 2025
4373177 - On Demand Migration - Teams - Admin consent flow

This video covers the topic of granting admin consent for on-demand migration services for Microsoft Teams. The video explains the importance of...

Revised: October 16, 2025
4373176 - On Demand Migration for OneDrive Collecting Statistics

This video discusses how to collect statistics for OneDrive users. The process involves running a collect statistics task that gathers information...

Revised: October 16, 2025
4373175 - On Demand Migration for OneDrive Delta and Incremental Migrations

This video discusses when to use delta or incremental migrations and how to run them. The general rule is to run a delta migration right after the...

Revised: October 16, 2025
4373174 - On Demand Migration for OneDrive Graphical User Interface Tour

This video covers the topics related to the on-demand migration process in OneDrive. It explains the different views and panes available in the...

Revised: October 16, 2025
4373172 - ODMOD: What Is Migrated, What Isn't, and the Limitations

This video provides an overview of the on-demand OneDrive migration process. It explains how to select users for migration, configure migration...

Revised: October 16, 2025
4373171 - On Demand Migration for SharePoint Collections and Organizing

In this module of on-demand for SharePoint, the video discusses how to organize site collections for migration. The speaker demonstrates how to...

Revised: October 16, 2025
4373170 - On Demand Migration for SharePoint Discovering Tasks

In this video, the instructor demonstrates how to perform a discovery of SharePoint online content using the on-demand SharePoint module. They show...

Revised: October 16, 2025
4373169 - On Demand Migration for SharePoint GUI Overview.

This video provides a tour of the SharePoint migration interface in the Iron Mountain On-Demand platform. It covers topics such as configuring the...

Revised: October 16, 2025
4373168 - On Demand Migration for SharePoint Incremental Migration

This video discusses how to perform an incremental migration with on-demand for SharePoint. It explains that there is no specific incremental...

Revised: October 16, 2025
4373167 - On Demand Migration for SharePoint Mapping Sites from Source to Target

This video discusses how to map sites from a source to a target during a SharePoint migration using the on-demand migration tool. It explains how...

Revised: October 16, 2025
4373166 - On Demand Migration for SharePoint Project Setup

A demo showing On Demand Migration for SharePoint Project Setup

Revised: October 16, 2025
4373165 - On Demand Migration for SharePoint Task Migration

This video covers the process of setting up a brand new project for a SharePoint to SharePoint migration using the on-demand SharePoint module. The...

Revised: October 16, 2025
4373164 - On Demand Migration for Teams Collections

In this video the speaker discusses how to use collections in the Microsoft Teams environment. Collections allow users to group teams together and...

Revised: October 16, 2025
4373163 - On Demand Migration for Teams Discovery Tasks

In this video, the speaker discusses the process of creating discovery tasks in on-demand migration for Teams. It explains that there are two ways...

Revised: October 16, 2025
4373162 - On Demand Migration for Teams Migrating Chats Conversations

In this video the speaker discusses the process of migrating chats and conversations within a Microsoft Teams environment. He explains the...

Revised: October 16, 2025
4373161 - On Demand Migration for Teams Migrating Planner Tasks

This video discusses planner tasks and their migration process. It explains that planner tasks are associated with a team's environment, and...

Revised: October 16, 2025
4373158 - On Demand Migration for Teams Project Setup and Best Practices

This video covers best practice approaches to setting up your team's migration using on-demand migration. It discusses performing a discovery to...

Revised: October 16, 2025
4373159 - On Demand Migration for Teams User Interface Tour

This video provides a demonstration of the on-demand user interface. It covers topics such as navigating the dashboard, managing tenants, accessing...

Revised: October 16, 2025
4373160 - On Demand Migration for Teams, Mapping From Files, m365 Groups and Chats

In this video the speaker discusses the process of mapping accounts and teams during an on-demand migration. He explains that mapping accounts is...

Revised: October 16, 2025
4373125 - On Demand Migration - Offline Domain Join

This video provides a demonstration of the offline domain join feature of the On-Demand Migrator for Active Directory from Quest. The video...

Revised: October 16, 2025
4373124 - On Demand Migration - Azure AD Device Join

This video demonstrates how to use Azure Active Directory Join and On-Demand Migrator from Quest to migrate a machine from an Active Directory...

Revised: October 16, 2025
4373123 - On Demand Migration - Domain Rewrite Part 3 of 3

A demo on how to rewrite a domain within On Demand Migration Part 3 of 3 This video covers the topics of confirming and updating user matching...

Revised: October 16, 2025
4373121 - On Demand Migration - Domain Rewrite Part 2 of 3

A demo on how to rewrite a domain within On Demand Migration Part 2 of 3 This video covers the topics of reviewing and modifying configurations...

Revised: October 16, 2025
4373120 - On Demand Migration - Domain Rewrite Part 1 of 3

A demo on how to rewrite a domain within On Demand Migration Part 1 of 3 This video covers the process of configuring a new domain rewrite...

Revised: October 16, 2025
4254423 - How do I do Discover Site Collections for a SharePoint Migration

In this video, the speaker discusses how to discover site collections for SharePoint migration using on-demand migration. The speaker explains the...

Revised: October 16, 2025
4254295 - SharePoint How to Grant Consent

In this video the speaker discusses how to grant consent for SharePoint migrations using the on-demand migration tool. The speaker explains that...

Revised: October 16, 2025
4254376 - On Demand Migration Teams Interface Overview

A walkthough of the Teams project interface.

Revised: October 16, 2025
4219679 - Adding Migration Tenants and Granting Consent with On Demand Migration

This video provides a demonstration on how to add a tenant and grant admin consent in the Quest On Demand portal. The video shows the steps to add...

Revised: October 16, 2025
4211658 - Discovery and migration demonstration

This video provides an overview of the Quest On Demand for Migration solution, which is designed to help organizations migrate or merge Office 365...

Revised: October 16, 2025
4347991 - How to map accounts from a file

On Demand Migration (ODM) provides the "Match" feature on the Accounts tab to help match accounts in the source tenant to existing accounts in the...

Revised: October 16, 2025
4372885 - How to configure Enable Calendar Sharing

In this video transcript, the speaker discusses how to configure and enable calendar sharing using the on-demand migration solution 243-208. The...

Revised: October 16, 2025
4304583 - Migrating Groups in On Demand Migration

This video tutorial explains the process of migrating groups and retaining group membership from one tenant to another using Quest On Demand. The...

Revised: October 16, 2025
4239199 - How to Migrate Accounts in a collection

In this video the speaker discusses how to use the on-demand migration solution (243-202) to migrate accounts in a collection. The speaker...

Revised: October 16, 2025
4245046 - How to create a Collection of Accounts/Mailboxes

In this video, the speaker discusses how to create a collection of accounts or mailboxes for migration using the on-demand migration solution. The...

Revised: October 16, 2025
4251182 - How to configure an ODM Discover Accounts task

In this video the speaker,  discusses how to configure a discovery task for on-demand migration. The speaker demonstrates how to create a discovery...

Revised: October 16, 2025
4373499 - On Demand Migration - How to Migrate Teams

In this video  the speaker demonstrates how to migrate Microsoft Teams from one Microsoft 365 tenant or Azure tenant to another using Quest...

Revised: October 15, 2025
4263261 - Migrating mailbox is failing with error: "Error creating source session. The request failed. The remote server returned an error: (403) Forbidden"

When trying to migrate a mailbox, it is failing with error: "Error creating source session. The request failed. The remote server returned an...

Revised: October 13, 2025
4331697 - Migration status shows 'Complete' but last run status shows still in progress

We have a problem regarding Onedrive/Teams/Sharepoint migration. we found some ODM Tasks with "State Completed" but their accounts have the...

Revised: October 11, 2025
4369773 - DirSync: How to filter the workflow Read based on an attribute value

How to filter the workflow Read based on an attribute value

Revised: October 10, 2025
4374549 - DirSync: How to migrate users who are members of a specific security group

How to migrate users who are members of a specific security group

Revised: October 10, 2025
4377478 - Domain Rewrite - Certificate not accepted in Domain Rewrite Project

Uploading certificate in Domain Rewrite project fails with message: Certificate subject domain (domainname.com) is not one of the tenant's...

Revised: October 10, 2025
4369250 - Dirsync: Examples of modifying the target user's User Principal Name Attribute Mapping

Examples of modifying the target user's User Principal Name Attribute Mapping

Revised: October 6, 2025
4374401 - Data is corrupt., Store ID 'XXXX' with type 'Unknown' isn't an ID of a folder, item or mailbox

Mailbox and Onedrive fais with error: Data is corrupt., Store ID 'XXXX' with type 'Unknown' isn't an ID of a folder, item or mailbox. ErrorCode...

Revised: October 1, 2025
4324961 - ODMAD Dirsync error: "Write: No available DCs for domain, cannot process LDAP request for object:"

Attempting to write user upn@domain.com and receiving the error "Write: No available DCs for domain, cannot process LDAP request for object:". 

Revised: October 1, 2025