To complete patch downloads, access product information, and interact with Quest Support, firewall, DNS server, and proxy server settings must allow the appliance to access domains on both port 80 and port 443.
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For virtual versions of the appliance, network settings are initially configured during the first login to the Administrator Console or the Command Line Console. See Change appliance network settings.
For K1 as a Service, the appliance is preconfigured with a static IP address, subnet mask, and default gateway. For configuration information, see the KACE as a Service Setup Guide. Go to https://support.quest.com/k1000-as-a-service/release-notes-guides.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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Under the Network Settings section, click Configure DNS to display the General tab on the Network Settings page. |
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Enter the fully-qualified domain name of the appliance. This is the Hostname concatenated with Domain. For example: k1000.example.com. Devices connect to the appliance using this name. Quest recommends that you add a static IP address entry for the appliance to your DNS server. If you use an SSL certificate, the hostname must be fully qualified and it must match the name on the certificate. | |
Select this check box to enable the system to generate the appliance web server name using this format: Hostname.Domain. For example: k1000.example.com. Clear this check box to enter a custom web server name. |
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Optional: To set a proxy server, select the Enable Proxy Server in the Proxy Configuration tab, then specify proxy server settings: |
Enter the port for the proxy server. The default port is 8080. | |
Select the check box to use the local credentials for accessing the proxy server. | |
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To use an external SMTP server, select Enable SMTP Remote Server (Outbound Relay) in the SMTP tab, then specify SMTP server options: |
Specify the hostname or IP address of an external SMTP server, such as smtp.gmail.com. External SMTP servers must allow anonymous (non-authenticated) outbound email transport. Ensure that your network policies allow the appliance to contact the SMTP server directly. In addition, the mail server must be configured to allow the relaying of email from the appliance without authentication. If you specify an IP address, enclose the address in brackets. For example [10.10.10.10]. | |
Enter the username of an account that has access to the external SMTP server, such as your_account_name@gmail.com. | |
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In the Connection Test SMTP dialog box that appears, type the email address to which you want to send a test email using the newly configured SMTP server, and click Send Test Email. |
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If you changed the appliance IP address, go to the new address to display the Administrator Console login page. |
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