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비디오 자습서

KACE Systems Management Appliance 서비스

서비스를 전달하는 Quest의 가치는 직원들이 함께 만드는 것입니다.

모든 컨설턴트는 특수한 기술 및 경험에 따라 특정 해결 방법 내에서 서비스를 전달하는 임무를 부여받습니다. 개인이 적절한 해결 방법 및 상호 연관된 기술 내에서 전문성을 기르게 함으로써 대부분의 서비스 기관에서는 제공할 수 없는 전문성 수준을 구축할 수 있습니다.

당사의 전문 서비스 팀과 서비스 제공 파트너의 세계적 네트워크와 함께 공동으로 다음 작업을 수행할 수 있습니다.

  • 현재 환경을 평가하여 기술 및 비즈니스 요구 사항 조율
  • 명확하게 설정된 기대치에 요구 사항을 맞추어 프로젝트 계획 구축
  • 결과를 극대화하기 위해 해결 방법을 구성, 통합 및 배포
  • 지식 이전을 제공하고 완전한 가치를 위해 사용자 채택 촉진
  • KACE Knowledge Transfer Services (Per-Hour)

    Remotely-delivered Knowledge Transfer Services are targeted to Customer’s learning goals are available at an hourly rate based, subject to an agenda as mutually agreed upon by Customer and Quest. The number of hours will be determined based on the customer’s learning goals and the number of topics selected.KACE Knowledge Transfer Services (Per-Hour)

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  • KACE Onsite QuickStart

    This consultative service includes implementation and consulting service with respect to establishing of the KACE Asset Management Appliance (AMA) or KACE Systems Deployment Appliance (SMA) or KACE Systems Management Appliance (SMA).The duration of this configuration service is to be delivered in five (5) consecutive business days during one (1) business week, mutually agreed upon by Quest and the customer. KACE AMA ONSITE QUICKSTART (5 DAYS) SERVICE DESCRIPTIONKACE SDA ONSITE QUICKSTART (5 DAYS) SERVICE DESCRIPTIONKACE SMA ONSITE QUICKSTART (5 DAYS) SERVICE DESCRIPTION 

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  • KACE Systems Management Appliance - Remote QuickStart Service

    The KACE Systems Management Appliance (SMA) Remote QuickStart service provides remote assistance to help get your solution up and running quickly to begin provisioning, managing, securing and servicing your network-connected devices. Whether your team lacks the technical expertise or may not have time to deploy and configure your solution, our KACE subject matter experts guide you through the implementation process using our time-tested implementation methodology. With a KACE solution quickly and efficiently implemented into production, your IT teams are ready to utilize all the Systems Management Appliance features like inventorying your...

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  • KACE Remote Expert Assist

    The KACE Remote Expert Assist service helps get your KACE solution up and running quickly and properly to begin provisioning, managing, securing and servicing your endpoints.Benefits:Ensure your KACE solution is set up quickly and properlyOvercome internal resource constraintsSave valuable time with help from experts to implement your new solutionLearn best practices to ensure you are using the solution to its fullest potentialChoose from any supported features to design a service solution when you need it most.
     Remote Expert Assist for KACE Appliances Service DatasheetRemote Expert Assist for KACE Appliances Service...

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  • KACE Consulting & Solutions Architecture

    KACE Consulting and Solutions Architecture is custom tailored to your specific needs and desired outcomes.
    These are just a few examples of common engagements that our Consulting and Solutions Architecture teams do. We're happy to talk about these and your other goals to start designing solutions that fit your needs. 

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  • Remote Configuration of a KACE Systems Management Appliance Service Desk

    The Remote Configuration of the KACE Systems Management Appliance Service Desk helps you take full advantage of the KACE Systems Management Appliance's powerful service desk. Whether your team lacks the technical expertise or may not have time to configure your solution, our subject matter experts help you through this process using our tested configuration methodology. Our team helps you quickly build or modify service desk queues, create custom ticket rules, create SQL reports, and implement the user portal in order to maximize your return on investment.  Benefits:  Reduce Service Desk configuration costs  Overcome internal resource...

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