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MessageStats 7.8.1 - Reports User Guide

Upgrading MessageStats Overview Typical MessageStats Upgrade Scenarios Moving the MessageStats Database Moving and Upgrading MessageStats Moving Custom Reports and Report Subscriptions Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

Exchange Mail Contacts Reports

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Introducing the Mail Contacts Reports
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Top Mail Contacts By Messages
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Top Mail Contacts By Volume
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Top Users of Mail Contacts By Messages
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Top Users of Mail Contacts By Volume

Introducing the Mail Contacts Reports

The Mail Contacts reports provide data on the top mail contacts, and the users who use mail contacts most often in your organization.

Mail contacts are organization-level objects in the Microsoft Exchange server directory that represent users of foreign mail servers. A foreign email address is associated with every mail contact, and mail sent to a mail contact is redirected to a gateway capable of delivering mail to the foreign mail system.

In Exchange, a user who is not hosted by Exchange can be added to Active Directory as a mail contact, a Windows user, or a user whose Windows account is disabled. In any case, the user is mail-enabled, but not mailbox-enabled, because the mailbox is hosted on another messaging system.

Although mail contacts are internal to your Exchange environment, they point to external SMTP addresses. As such, mail contacts are marked as external on the Mailbox Activity, Top Internet Users reports, and Internet Domain Audits reports.

Prerequisites

The Mail Contacts gathering task and the Mail-Enabled Objects gathering task must run successfully to provide content for these reports. These gatherings are included in the Default Gathering task.

Inserting Additional Information into Reports

You can right-click on a heading and use the Insert Field option to add additional information to the reports.You can insert custom attributes (Extension Attributes 01-15) or attributes such as Department, Telephone Number, and Postal Address to the reports.

About the Presence Icons

For the reports that show the top users of mail contacts, you can view the presence status icons for the users if you have Outlook and Office Communicator installed and running on the computer on which you view the reports.

If you right-click a status icon, you can communicate with the mailbox owner. For more information about presence information in reports, see Viewing Presence Information .

 
Table 1. Mail Contact reports.
Report
Description
Filters

Top Mail Contacts By Messages

This report presents the mail contacts that are used most often over a specific period of time, sorted by the total number of messages.

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Date
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Select Top
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Display Options
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Mail Contact
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Organizational Unit
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Organization

Top Mail Contacts By Volume

This report presents the mail contacts which are used most often over a specific period of time in your enterprise, sorted by the total volume of messages.
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Date
•
Select Top
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Display Options
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Mail Contact
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Organizational Unit
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Organization

Top Users of Mail Contacts By Messages

This report presents the users that most often use mail contacts, over a specific period of time, grouped by the number of messages sent.

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Date
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Select Top
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Display Options
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User
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Mail Contact
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Organizational Unit
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Organization

Top Users of Mail Contacts By Volume

This report presents the users that most often use mail contacts based on the period of time that you select, sorted by the total volume of messages.
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Date
•
Select Top
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Display Options
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User
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Mail Contact
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Organizational Unit
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Organization

 

Exchange Distribution Groups Reports

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Introducing Distribution Group Reports
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Inactive Distribution Groups
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List Access By Distribution Group
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Top Distribution Groups By Messages
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Top Distribution Groups By Volume
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Top Users of Distribution Groups By Messages
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Top Users of Distribution Groups By Volume

Introducing Distribution Group Reports

MessageStats provides valuable information about the distribution groups in your organization, including usage, access, and traffic. A distribution group is a group of email users represented by one name that you can use to send email to entire groups of email accounts.

Prerequisites

The Distribution Group gathering task, Mail-Enabled Objects gathering task, and the Exchange Tracking Log gathering task must run successfully to provide content for these reports. These gatherings are included in the Default gathering task.

By default, the gathering task stores and reports on Distribution Group membership information. You can determine whether you want to gather membership information using the Distribution Group Membership option on the Organization Properties dialog box. For more information, see the chapter titled “Setting Exchange Organization Properties” in the MessageStats Administrator Guide.

Inserting Additional Information into Reports

You can right-click on a heading and use the Insert Field option to add additional information to the reports. You can insert custom attributes (Extension Attributes 01-15) or attributes such as Description or Notes to the reports.

About the Presence Icons

For the reports that show the top users of distribution groups, you can see presence status icons for each user if you have Outlook and Office Communicator installed and running on the computer from which you view the reports.

If you right-click a status icon, you can communicate with the mailbox owner. For more information about presence information in reports, see Viewing Presence Information .

 
Table 1. Distribution Group reports.
Report
Description
Filters

Inactive Distribution Groups

This report shows the distribution groups which have not been used over a specific period of time, specifically noting the date of last use.
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Date
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Show Groups
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Distribution Group
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Organizational Unit
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Organization

List Access By Distribution Group

This report shows the last time a distribution group was used during a specific period of time. The report lists all distribution groups and the date on which they were last accessed.
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Date
•
Show Groups
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Distribution Group
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Organizational Unit
•
Organization

Top Distribution Groups By Messages

This report lists the distribution groups that receive the most messages over a specific period of time in your enterprise, sorted by the total number of messages. Message totals include auto-redirected messages.
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Date
•
Select Top
•
Display Options
•
Show Groups
•
Distribution Group
•
Organizational Unit
•
Organization

Top Distribution Groups By Volume

This report lists the distribution groups that receive the highest volume of messages over a specific period of time in your enterprise, sorted by the total volume of messages. Message totals include auto-redirected messages.
•
Date
•
Select Top
•
Display Options
•
Show Groups
•
Distribution Group
•
Organizational Unit
•
Organization

Top Users of Distribution Groups By Messages

This report lists the users who send the most messages, sent directly and auto-directed, to the distribution groups in your organization.

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Date
•
Select Top
•
Display Options
•
Show Groups
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User
•
Distribution Group
•
Organizational Unit
•
Organization

Top Users of Distribution Groups By Volume

This report lists the users who sent the biggest volume of messages, sent directly and auto-directed, to the distribution groups in your organization.

•
Date
•
Select Top
•
Display Options
•
Show Groups
•
User
•
Distribution Group
•
Organizational Unit
•
Organization

 

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