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Rapid Recovery 6.3 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Credentials Vault Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore BMR Windows and Linux Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Understanding recovery point status indicators

Once a recovery point is captured for a protected SQL or Exchange server, the application displays a corresponding color status indicator in the Recovery Points grid. This grid appears in the Recovery Points pane when viewing recovery points for a specific machine. The color that displays is based on the check settings for the protected machine and the success or failure of those checks, as described in the following tables.

NOTE: For more information on viewing recovery points, see Viewing the recovery points page of a protected machine.

Recovery status point colors for Exchange databases

The following table lists the status indicators that display for Exchange databases.

Table 78: Exchange database status indicators
Status Color Description
White Indicates that an Exchange database is not detected within the recovery point, volume, or volume group.
Yellow Indicates that the Exchange database mountability checks have not yet been run.
Red Indicates that either the mountability or checksum checks failed on at least one database.
Green Indicates that the recovery point contains one or more database, and that mountability checks are enabled, and that mountability check passed or that the checksum check passed.

Recovery status point colors for SQL databases

The following table lists the status indicators that display for SQL databases.

Table 79: SQL database status indicators
Status Color Description
White Indicates that a SQL database is not detected within the recovery point, volume, or volume group.
Yellow SQL database was offline, indicating that attachability checks were not possible and have not been performed.
Red Indicates that the attachability check failed, or SQL database is offline.
Green Indicates that the attachability check passed.

NOTE: Recovery points that do not have an Exchange or SQL database associated with it appear with a white status indicator. In situations where both an Exchange and SQL database exists for the recovery point, the most severe status indicator displays for the recovery point.

Mounting a recovery point

In Rapid Recovery, you can mount a recovery point from the Core Console to access stored data through a local file system.

NOTE: To mount a Linux recovery point with the local_mount utility, see Mounting a recovery point volume on a Linux machine.

 

NOTE: When mounting recovery points from data restored from a machine that has data deduplication enabled, you must also enable deduplication on the Core server.

  1. From the Rapid Recovery Core Console, navigate to the machine that you want to mount to a local file system.

    The Summary page appears for the selected protected machine.

  2. From the navigation links at the top of the page, lick the Recovery Points menu.
    The Recovery Points page appears for the selected machine.
  3. Optionally, in the Recovery Points pane, from the list of recovery points, click the right arrow [right arrow] 
    symbol to expand the recovery point detail, showing volumes included in the recovery point.
  4. In the row for the recovery point that you want to mount, click the [More}(More) drop-down menu and select Mount.
    The Mount Wizard appears, displaying the Volumes page.
  5. On the Volumes page, select each volume of the recovery point that you want to mount, and then click Next.
    The Mount Options page of the wizard appears.
  6. In theMount Options page, edit the settings for mounting a recovery point as described in the following table.
    Table 80: Mount Options settings
    Option Description

    Destination and other options

    Local folder

    Choose from one of the following options:

    Mount to the next available drive letter. This option will provide an alphabetic designation (for example, F:\) for the volume you want to mount, using the next available letter. This option is only accessible if you selected a single volume in step 5.

    Mount to a drive letter. This option assigns the alphabetic designation you select (for example, Z:\) for the volume you want to mount. The letter must not already be in use. This option is only accessible if you selected a single volume in step 5.

    Mount to a folder. Specify the path used to access the mounted recovery point. For example, select C:\ProgramData\AppRecovery\MountPoints\MountPoint1.

    
Mount type

    Specify the way to access data for the mounted recovery point:
    • Read-only
    • Read-only with previous writes
    • Writable

    Create a Windows share for this mount

    Optionally, select this check box to specify if the mounted recovery point can be shared, and then set access rights to it, including the Share name and Allowed groups.
  7. Click Finish to mount the recovery point.

    NOTE: If you want to copy directories or files from a mounted recovery point to another Windows machine, you can use Windows Explorer to copy them with default permissions or original file access permissions. For details, see Restoring a directory or file using Windows Explorer to Restoring a directory or file and preserving permissions using Windows Explorer.

  8. Optionally, while the task is in process, you can view its progress from the [Running Tasks]Running Tasks drop-down menu on the Core Console, or you can view detailed information on the Events page. For more information about monitoring Rapid Recovery events, see Viewing events using tasks, alerts, and journal pages.

Dismounting recovery points

Complete the steps in this procedure to dismount recovery points that are mounted on the Core.

NOTE: When dismounting a recovery point mounted remotely, the action is referred to as disconnecting.

  1. In the Rapid Recovery Core Console, from the icon bar, click [More] (More) and then select [Mounts] Mounts.
    The Mounts page appears. There is a pane for Local Mounts (recovery points mounted from the Core) and another for Remote Mounts (recovery points mounted using the Local Mount Utility). In each pane, the respective mounted recovery points appears in a list.
  2. To dismount local mounts, in the Local Mounts pane, do the following:
    1. Select the local mount point or points you want to dismount.
      • To dismount all recovery points, click the check box in the title bar of the Local Mounts table. All mounts are selected.
      • To dismount one or more recovery points, click the check box in the first column of each row representing the mount point you want to disconnect.
    2. Click [Dismount] Dismount.
      A confirmation dialog box appears.
    3. Confirm that you want to dismount the selected recover points.
      The local recovery points dismount.

      NOTE: If toast alerts are enabled, you may see a message that the appropriate mount points are being dismounted.

  3. To disconnect recovery points mounted remotely, in the Remote Mounts pane, do the following:
    1. Select the remote mount point or points you want to disconnect.
      • To disconnect all recovery points, click the check box in the title bar of the Remote Mounts table to select all mount points.
      • To disconnect one or more recovery points, click the check box in the first column of each row representing the mount point you want to disconnect.
    2. Click [Dismount] Disconnect.
      A confirmation dialog box appears.
    3. Confirm that you want to disconnect the selected recover points.
      The local recovery points disconnected.

      NOTE: If toast alerts are enabled, you may see a message that the appropriate mount points are being dismounted.

  4. Confirm that the previously mounted recovery points no longer appear in the Local Mounts or Remote Mounts list, as appropriate.

Working with Linux recovery points

The recommended and supported method to mount and unmount recovery points from a protected Linux machine is to use the local_mount utility.

The procedures referenced above specifically address using local_mount to mount and unmount Linux recovery points.

NOTE: For managing Linux recovery points from the Rapid Recovery Core Console, see Managing snapshots and recovery points.

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