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Rapid Recovery 6.3 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Credentials Vault Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore BMR Windows and Linux Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Support for Hyper-V guest cluster

Rapid Recovery can protect shared virtual hard disks in the VHDX format on a Hyper-V host by using agentless protection.

NOTE: Rapid Recovery does not support protection of shared VHD sets.

A shared VHDX is a virtual hard disk on a Hyper-V host that is shared among a cluster of guests. When the   Agent is installed on the Hyper-V host for agentless — or host-based — protection,   protects the shared VHDXs at the host level.   can also protect a shared VHDX at the guest level when the Agent is installed on the guest.

When you select and protect the virtual machines (VMs) available on the host,   protects all virtual hard disks associated with those VMs, including any shared VHDXs. After protection is complete, you can edit the protection schedule and remove or protect shared VHDXs at the host level under Volumes on the Summary page for the host. All recovery points of these shared virtual hard disks are displayed on the Recovery Points tab for the host, not for the individual VMs.

When using agentless protection,   automatically detects new VHDXs and offers the option to protect them. Unprotected disks are displayed in a separate Shared Disks section. Metadata is not gathered for these disks until after they are protected.

On the Summary page for a guest virtual machine, shared VHDXs are listed under Shared Volumes. A clickable icon next to the volume name opens a dialog that displays the VMs that are connected to that disk. If a connected VM is not protected, then the option to protect that VM is available.

Understanding the Rapid Recovery Agent software installer

You can download installers from the Rapid Recovery Core. From the Downloads page on the Core Console, you can choose to download the Agent Installer, the Local Mount Utility (LMU), or an SNMP MIB file For more information about SNMP, see Understanding SNMP settings.

NOTE: For access to the Agent Installer, see Downloading the Rapid Recovery Agent Installer. For more information about deploying the Agent Installer, see the Rapid Recovery Installation and Upgrade Guide.

The Agent installer is used to install the Rapid Recovery Agent application on machines that are intended to be protected by the Rapid Recovery Core. If you determine that you have a machine that requires the Agent Installer, you can download the web installer from the Downloads page of the Rapid Recovery Core Console.

NOTE: You can download the Core, Agent, and other Rapid Recovery software from the QorePortal. Log into the QorePortal at https://qoreportal.quest.com/ and click Settings, and then click [Downloads] Downloads.

Downloading the Rapid Recovery Agent Installer

Download the Rapid Recovery Agent Installer and deploy it to any machine that you want to protect on the Rapid Recovery Core. Complete the steps in this procedure to download the installer.

  1. To download the Agent installer directly from the machine you want to protect, do the following:
    1. In a web browser, open the QorePortal at https://qoreportal.quest.com/.
    2. Click Settings, and then click [Downloads] Downloads.
    3. Under Applications, locate Agent Software. If you want a full Windows 64-bit installer, click Full Installer. To download a smaller package that streams the latest version of the installer over the web, click Web Installer.
      The installer file, for example Agent-X64-6.3.xxxx.exe, saves to the downloads destination folder.
  2. To download the web installer from the Core, on the Core Console icon bar, click the [More]
    More icon and then select Downloads Downloads.
  3. On the Downloads page, from the Agent pane, click Download web installer.
  4. If prompted, from the Opening Agent-Web.exe dialog box, click Save File.
    The installer file, for example Agent-X64-6.3.xxxx.exe, saves to the downloads destination folder.
  5. Move the installer to the appropriate machine and install the Rapid Recovery Agent software.

    For more information about installing the Rapid Recovery Agentsoftware, see the Rapid Recovery 6.3 Installation and Upgrade Guide.

Deploying Agent to multiple machines simultaneously from the Core Console

You can deploy the Rapid Recovery Agent software simultaneously to multiple Windows machines. The machines can be part of an Active Directory domain, a vCenter or ESXi virtual host, or a Hyper-V virtual host; or they can be machines already protected by the local Rapid Recovery Core, as in the case of a Rapid Recovery Agent software upgrade. You also have the option to manually deploy the software to machines that are not necessarily associated with a specific domain or host.

You can also manually deploy the Rapid Recovery Agent software to one or more Linux machines from the Core Console.

Caution: If AppAssure Agent was previously installed on a Linux machine, then before installing Rapid Recovery Agent, remove the AppAssure Agent from the machine using a shell script. For information about removing the Agent from a Linux machine, see the topic "Uninstalling the AppAssure Agent software from a Linux machine" in the Rapid Recovery 6.3 Installation and Upgrade Guide. T o successfully deploy the Agent software to Linux machines, see the prerequisites in the topic "About installing the Agent software on Linux machines" in the same document.

Deploying the Rapid Recovery Agent software does not protect the machines automatically. After deploying, you must then select the Protect Multiple Machines option from the button bar of the Core Console.

NOTE: The feature in which you deploy to multiple machines simultaneously was previously referred to as bulk deploy. The feature in which you protect multiple machines simultaneously was previously referred to as bulk protect.

To deploy and protect multiple machines simultaneously, perform the following tasks:

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