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What's new for Foglight Cloud

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Notifications

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Quest Support Product Release Notification - Foglight 8.1.0

We are excited to announce a new release of Foglight 8.1.0 . Look what's new: Integration Hub to easily connect Foglight with other...

Type: Product Created: December 10, 2025
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Patches

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Documentation

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Software Releases

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Knowledge Base Articles

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4381559 - Known issues for the SAP ASE (Sybase) cartridge

What are the known issues for the SAP ASE (Sybase) cartridge?

Created: December 11, 2025
4381530 - Blocking duration in PI differs from Oracle SECONDS_IN_WAIT

There is a discrepancy between Oracle's own `v$session.SECONDS_IN_WAIT` and blocking duration shown in SQL PI. This data is reported by SQL PI...

Created: December 9, 2025
Revised
4228816 - Missing long running blocks statements in the PI statement list

User does not see the statement details when clicking on the statement in the blocking history dashboard. The user sets the "Tops" drop down to...

Revised: December 16, 2025
4294960 - SQL Server agents using credentials and lockboxes for database logins

Are there plans to convert the SQL Server cartridge to use credentials and lockboxes for the Database login credentials?

Revised: December 12, 2025
4381557 - Known issues for the DB2 cartridge

Known issues for the DB2 cartridge

Revised: December 12, 2025
4381560 - Known issues with the Azure SQL cartridge

Known issues with the Azure SQL cartridge

Revised: December 12, 2025
4381534 - Known issues for the Oracle cartridge

What are the known issues for the Oracle cartridge?

Revised: December 12, 2025
4381556 - Known issues for the SQL Server cartridge

What are the known issues for SQL Server cartridge

Revised: December 12, 2025
4301580 - Why does the SQL server agent use xp_cmdshell for monitoring the server?

Why would Foglight be using xp_cmdshell for monitoring the server? 

Revised: December 12, 2025
4230423 - Can severity levels be set for SQL Server Error Log filters?

Is it possible to change the severity of the keywords in the matching list?  If a new keyword is added to the matching list, which severity will...

Revised: December 9, 2025
4308306 - How to exclude SQL Server jobs from being monitored

How to exclude SQL Server jobs from being monitored so that alarms are not received for these jobs?

Revised: December 9, 2025
4301631 - Does the Oracle agent provide monitoring of Cluster Ready Services (CRS)?

In an Oracle RAC environment can the Oracle agent monitor Cluster Ready Services (CRS)?

Revised: December 9, 2025
4301479 - No workload for agent in database dashboard (multiple resolutions)

There is no workload metric in the Databases dashboard (Global View) or workload column appears as "n/a".

Revised: December 8, 2025
4248810 - How to uninstall and remove the Foglight Agent Manager (FglAM)?

This article describes how to completely uninstall the Agent Manager and remove the init.d script used to run the Agent Manager as a daemon or the...

Revised: December 8, 2025
4277458 - Monitoring Oracle CDB and PDB Databases in Foglight: Requirements, Limitations, and Setup

This article explains how to monitor Oracle 12c and higher multitenant databases in Foglight, including both Container Databases (CDBs) and...

Revised: December 8, 2025
4213624 - How to blackout all of Foglight

How to blackout all of Foglight

Revised: December 8, 2025
4237616 - How to get a product Walkthrough or Demo

How to get a product Walkthrough or Demo

Revised: December 8, 2025
4370509 - How to install the FglAM as a Windows Service

If you did not install the Agent Manager as a Windows® service using the installer, you can do so from the command line after installing the Agent...

Revised: December 8, 2025
4368654 - DBSS - Long Running Session Alarm Not Firing

The DBSS Long Running Session alarm does not trigger as expected.

Revised: December 8, 2025
4374980 - ERROR: column "total_exec_time" does not exist in PostgreSQL agent log file

Top SQL statements are not collected for a PostgreSQL agent even though the pg_stat_statements extension has been installed.  

Revised: December 8, 2025
4370389 - What MySQL cartridge Rules are available?

What MySQL cartridge and agent rules are available out of the box?

Revised: December 8, 2025
4370573 - Usability OS Connection Availability alarm fire due to maximum SSH sessions exceeded

Oracle Usability OS connection availability alarms fire in Linux or Unix due to errors like the following in the agent log ERROR   [AGENTNAME...

Revised: December 8, 2025
4374940 - Does the SQL Server agent support monitoring AlwaysOn Availability Groups by listener?

Is it possible to monitor SQL Server AlwaysOn Availability Groups using the listener address with the Foglight SQL Server agent?

Revised: December 8, 2025
4375543 - "ERROR: permission denied for tablespace pg_global" in PostgreSQL agent

When monitoring with the PostgreSQL agent the following error is found in the database agent log. This prevents the host from being monitored...

Revised: December 8, 2025
4374093 - Cannot connect to AWS RDS PostgreSQL 15 and higher databases

Cannot connect to PostgreSQL 15 and higher databases The PostgreSQL log file includes the message: Caused by: org.postgresql.util...

Revised: December 8, 2025
4370459 - Monitoring your Hosts

Revised: December 8, 2025
4371753 - DBSS - Usability OS Connection alarm repeatedly firing while Windows agent connects normally

DBSS - Usability OS Connection alarm repeatedly firing while Windows agent connects with no issues. These alarms may be consistent, where the OS...

Revised: December 8, 2025
4370576 - SQL PI Blocking History table does not list all the locks in certain time ranges

Blocking history is not seen in SQL PI for when changing the time ranges in the zonar. For example more rows are in “Last 4 hours” than in “Last...

Revised: December 8, 2025
4371990 - "DBSS - Unable To Check Backup Media" alarm fires because space cannot be queried

"DBSS - Unable To Check Backup Media" alarm fires because space cannot be queried In some cases messages like the following may appear ERROR...

Revised: December 8, 2025
4380077 - Foglight 8.1.0 Known Issues

What are the issues known to exist at the time of the Foglight 8.1.0 release

Revised: December 8, 2025
4371060 - Monitoring SQL Server Availability Groups vs Failover Clusters

How should SQL Server agents be configured for an Availability Group and a Failover Cluster?

Revised: December 8, 2025
4369842 - Snowflake agent properties

What are agent properties for the Snowflake agent?

Revised: December 8, 2025
4373370 - SQL Server agent kills sessions

The SQL Server Error Log on a monitored instance indicates that the database agent has killed sessions. Why does this occur? 

Revised: December 8, 2025
4249927 - FglAM fails to establish WinRM connection due to "authentication error: unable to log in (Cannot locate KDC)"

Foglight Agent Manager (FglAM) fail to establish WinRM connection. Error message: ECHO    DEBUG [WinRMWebServiceManagementConnection[20...

Revised: December 8, 2025
4353776 - Testing Email Configuration in Foglight - Troubleshooting tips

After navigating to the Email Configuration page (Admin Console | Administration | Setup & Support | Email Configuration), and configuring the...

Revised: December 8, 2025
4371018 - Foglight Query Insights Overview

Revised: December 8, 2025
4307427 - Understanding PI (Performance Investigator) Historical Data Retention and Resolution

Performance Investigator (PI) displays historical data based on a predefined time pyramid, which controls data resolution and how long it is kept.

Revised: December 8, 2025
4226150 - How to export alarm history from the Alarms dashboard

A history of the alarms previous fired can be very useful to investigate a technical issue. How can a history of the alarms or a specific type of...

Revised: December 8, 2025
4225880 - MySQL Agent User Permissions

The Foglight MySQL agent requires certain minimum privileges for the MySQL Database User to be able to monitor a MySQL database.

Revised: December 8, 2025
4309456 - Infrastructure monitoring required ports

What are the requirements for Infrastructure Agent on Windows and Linux and required ports.

Revised: December 8, 2025
4295397 - Configuring Windows Remote Management (WinRM) using winrm quickconfig

Windows Remote Management (WinRM) can be configured quickly on a Windows Server using default settings through the "winrm quickconfig" command.

Revised: December 8, 2025
4308405 - SQL PI Retention Policy, Repository Growth, and Data Purging

This article answers common questions about managing Performance Investigator (SQL PI) data, including retention policy, repository growth, and...

Revised: December 8, 2025
4229786 - PostgreSQL Agent Properties

Revised: December 8, 2025
4309289 - Configuring a SSL Connection for the MongoDB agent

This article provides step-by-step instructions to configure a secure TLS/SSL connection between the MongoDB Agent and a MongoDB server. It...

Revised: December 8, 2025
4302154 - Which ports are needed to be opened on a firewall for Foglight for database agents?

Which ports are needed to be opened on the firewall to allow monitoring of Foglight for Databases (Oracle, SQL Server, DB2, Sybase)?

Revised: December 8, 2025
4228645 - How to Change the Password of the Foglight Agent Account Without Locking Out SQL Server Agents Using the Connection Details - Verify Connection Option

When monitoring hosts and database instances using a shared Active Directory (AD) service account across multiple agents, a password change in AD...

Revised: December 8, 2025
4293896 - When do SQL Server Availability and Usability Alarms Fire?

Which Foglight Cartridge for SQL Server Availability/Usability alarms will fire against certain system status?  

Revised: December 8, 2025
4368637 - PostgreSQL and MySQL agent sizing recommendations

A Foglight Management Server (FMS) has been running slow after the addition of MySQL and/or PostgreSQL agents. Performance seems proportional with...

Revised: December 8, 2025
4309267 - Configuring MySQL for Performance Investigator (PI)

This article outlines the required configuration changes for enabling MySQL Performance Schema to support Performance Investigator (PI) in...

Revised: December 8, 2025
4260414 - How to add OS monitoring to database agent (SQL Server, Oracle, DB2)

How to add OS monitoring if the database agent has been installed already? How to enable Operating System (OS) collections on an existing...

Revised: December 5, 2025
4288242 - Create Database Alarm Blackout

How to create a Database Alarm Blackout (Scheduled Blackout) using the Database dashboard.

Revised: December 5, 2025
4308379 - Windows OS Collections in Database Agents Require WinRM or WMI

For Foglight Database Agents to collect operating system (OS) metrics from monitored Windows hosts, either Windows Remote Management (WinRM) or...

Revised: December 5, 2025
4309162 - Notification channels management

Revised: December 5, 2025
4226070 - Introduction to Alarm Templates

Revised: December 5, 2025
4290328 - FglAM Support Bundles Are Empty or Corrupt (0KB or 2KB)

Support bundles generated from the Foglight Agent Manager (FglAM) may be empty or fail to create. This is often caused by large SQL PI statistics...

Revised: December 5, 2025
4375491 - Processes tab doesn't show Swap Size for individual instances

Processes  tab in  Infrastructure Host Monitor  dashboard does not show Swap Size for individual process instances. The monitored host is...

Revised: December 4, 2025
4318594 - What is the overhead of the collections in a monitored SQL Server database instance?

What is the overhead of the collections in a monitored SQL Server database instance? Is there a way to know the overhead of a specific collection...

Revised: December 4, 2025
4228584 - How to import certificates for monitored platforms

If we monitor the database in SSL mode, we must import the certificate of the database server into the keystore, What are the steps required to...

Revised: December 4, 2025
4308279 - Working with the Hosts Dashboard

Learn how the Hosts dashboard enables you to review a high-level summary of host performance in your environment.

Revised: December 4, 2025
4378587 - Using Alarms AI in Foglight Cloud

How can users access Alarms AI in Foglight?

Revised: December 4, 2025
4235896 - Using the Connection Details panel in Oracle database agents

After setting the default credentials for the host, these newly created credentials can now be used by the Connection Details wizard to attempt...

Revised: December 4, 2025
4226450 - How to Setup Multiple SQL Server Agents for Monitoring using the Advanced Mode

How to Setup Multiple Foglight SQL Server Agents for Monitoring Using Advance Mode

Revised: December 4, 2025
4227328 - How to setup multiple Oracle agents using the advanced mode

How can multiple new Oracle database agents be added to Foglight for monitoring using a single installer wizard panel?

Revised: December 4, 2025
4226875 - How to add the PI extension to an Oracle agent

How to add the PI extension to an Oracle agent

Revised: December 4, 2025
4308922 - How to create an Oracle ASM agent

How to install and add an Oracle ASM agent

Revised: December 4, 2025
4227336 - How to setup a new PostgreSQL agent

Foglight for PostgreSQL provides a graphic, intuitive method for creating and configuring agents, which can be used instead of Foglight’s default...

Revised: December 4, 2025
4229223 - How to create a SQL Server Integration Services (SSIS) agent

How can a SQL Server Integration Services (SSIS) agent be created in Foglight

Revised: December 4, 2025
4227555 - How to add a new SQL Server agent monitoring an Amazon RDS host

Beginning with the SQL Server 5.9.4.20 and higher cartridge, a SQL Server agent can monitor an instance located on Amazon RDS.

Revised: December 4, 2025
4231788 - How to create a SAP HANA agent using the Agent Status dashboard

The Agent Status page can be used to create new agents and configure and manage existing agents. 

Revised: December 4, 2025
4308797 - Adding a single SQL Server agent to a SQL Server PI repository

How to create SQL Server agents that connect to a  PI repository.

Revised: December 4, 2025
4226646 - How to use the Global Search

How to use the Global Search in Foglight 6.0 and higher

Revised: December 4, 2025
4227905 - Global View Databases Dashboard Quick Tutorial

Beginning with the 5.9.7.10 database cartridges, users will be introduced to a Quick Tutorial of the Global View Databases Dashboard using Foglight...

Revised: December 4, 2025
4226652 - How to add Performance Investigator (SQL PI) to a MySQL database agent

How to add Performance Investigator (SQL PI) to a MySQL database agent

Revised: December 4, 2025
4227313 - How to setup a new MySQL agent

How is the MySQLAgent installed in Foglight?

Revised: December 4, 2025
4230302 - Viewing execution plans in SQL PI for SQL Server

How can a user view executions plans in SQL Performance Investigator (SQL PI) for SQL Server?

Revised: December 4, 2025
4226596 - Introduction to the Global View Databases dashboard

What information is available on the Global View databases dashboard 

Revised: December 4, 2025
4309143 - How to run reports in Foglight

Revised: December 4, 2025
4226392 - Introduction to SQL Performance Investigator (SQL PI) Add-on in version

Introduction to SQL Performance Investigator (SQL PI) Add-on feature 

Revised: December 4, 2025
4228833 - Foglight Alarm Management roles

Non-administrator roles have been added to give users access to Administer database agent alarms. This role filters out all of the other...

Revised: December 4, 2025
4310193 - How to assign an alarm template to selected agents

You can override the alarm rules for the selected agents by assigning an alarm template. You can use the template to enable or disable alarms for...

Revised: December 4, 2025
4226824 - How to Add the SQL PI Extension to a SQL Server Agent

How to add the SQL PI Extension to a SQL Server database agent

Revised: December 4, 2025
4374320 - How to download and install a Foglight Agent Manager (FglAM)

How to download and install a Foglight Agent Manager (FglAM)

Revised: December 4, 2025
4301981 - How to create a user defined collection for a database agent

How can a user defined collection be created for a database agent?

Revised: December 4, 2025
4228566 - Granting permission for a DB2 group

How to grant the permissions for a DB2 group instead of a DB2 user for DB2 database monitoring.

Revised: December 4, 2025
4301442 - Introduction to Rules and Alarms

Revised: December 4, 2025
4258016 - How to generate an RSA key for a Linux host for a Foglight RSA credential

Example steps to generate an RSA key for a Linux host for a Foglight RSA credential.

Revised: December 3, 2025
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Product Life Cycle

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Revised

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