Chatee ahora con Soporte
Chat con el soporte

Unified Communications Analytics 8.8.3 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

About administration settings

If you are a product administrator, you can configure UC Analytics at the following location:

Click the gear icon on the home page side bar to access Admin Settings.

Before you begin to use UC Analytics to gather and analyze information, you must specify settings that determine what data is collected (data sources) and when it is collected. Depending on the data sources that you configure, UC Analytics can collect different types of data.

You configure classifications to identify the domains that are internal to your organization, to configure call classifications for Skype for Business/Lync and Cisco, and to set thresholds for quality metrics for the different platforms. You can specify whether insights should use the time zone set in each user profile or you can set a global time zone setting for all users.

In the Admin Settings, you also configure security to control which users can see data in which insights. For example, you can specify security settings which determine whether specific users can see detailed or aggregate data for the Exchange messages and Skype for Business/Lync data.

How do I set a user to be a product administrator?

When you install UC Analytics, you can add users as product administrators during installation. A product administrator has unrestricted access to all the configuration settings under the Admin Settings for all tenants (target environments).

After installation, to add additional administrators you can use the UC Analytics Deployment Manager from the Start menu.

Click Start and select Programs | Quest UC Analytics | UC Analytics.
Select the Change Product Administrators option.

For implementations in which you have multiple tenants, you can add separate environments for each tenant. In this case, you could add tenant administration rights for a specific environment to an account. The account would be the tenant administrator only for the tenant environment.

For information about configuring an account with access to the admin settings for a specific environment (tenant), see Adding a tenant administrator .

Configuration process overview

If your user account is set as a product administrator or with access to Tenant Configuration (tenant administrator), you can configure UC Analytics using the Admin Settings. The following steps provide a sample workflow for an initial configuration and identify the tile (in parentheses) in which you enter the configuration.

Other configuration tasks can include:

Modifying the initial target environment

When you install UC Analytics, the installer creates an initial target environment. By default, the target environment is the Active Directory forest (or workgroup) in which UC Analytics is installed. The target environment is used to collect data and to provide users with access to the UC Analytics web site.

Check the initial target environment to verify that the default credentials being used for authentication have the required permissions. For more information, see About the authentication credential .

For Office 365, the initial target environment is set by default for the Microsoft global network of data centers. In addition to the global cloud, Microsoft cloud services are available in separate national clouds. National clouds are physically and logically isolated networks, located within the geographic borders of certain countries and operated locally.

Current national clouds include:

If you are accessing Office 365 through a Microsoft national cloud, you can set the connections used for Office 365 to use the national URLs.

To provide access for users or to collect data from outside the initial target environment, you can add a new target environment. You can add target environments to connect with other Active Directory forests or with a native Office 365 deployment:

Click Target Environments.
Review the information. The Allow users from this target environment to log in to UC Analytics check box is selected. This indicates that the environment is used for authenticating users.
Click Set Azure application ID and enter the Azure application (client) ID that was registered for UC Analytics with the Microsoft Azure portal.
Select Use specific connection URLs under Office 365 Hybrid Connections.
Click Set and click Save.

If you have a single forest, you typically do not need to specify an Authentication Credential in the default target environment. By default, the credentials specified for the Data Engine service are used to verify user permissions.

However, in secure environments, you might need to restrict rights for the UC Analytics service account. You could install UC Analytics using a local computer account or using a domain account with restricted rights.

In this case, you specify an Authentication Credential in the default environment to allow users to access UC Analytics:

If you do not provide an authentication account or if the account has insufficient rights, the security settings to access data are not applied when user attempts to log in to UC Analytics. As a result, the user might be unable to log into UC Analytics or unable to access certain insights.

Documentos relacionados

The document was helpful.

Seleccionar calificación

I easily found the information I needed.

Seleccionar calificación