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Unified Communications Analytics 8.8.3 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

What files should be excluded from anti-virus software?

You should exclude the UC Analytics storage folder from anti-virus scans. By default, the storage directory is located in the following path:

If the storage folder is not excluded from anti-virus scans, the anti-virus software will lock files in the storage folder. During normal operation, when your configured UC Analytics data collections attempt to update the stored data, the file locks can cause problems. Also, if anti-virus scans are running against the storage folder, it can create issues when the installer attempts to upgrade your stored data.

About UC Analytics configuration

After you install UC Analytics, you must configure Admin Settings. You can access Admin Settings from the UC Analytics home page located at:


Click the gear icon on the home page side bar to access Admin Settings.

For more information, see Configuration process overview .

Installing UC Analytics

Types of installations

When you install UC Analytics, you can perform one of two types of installation:

For performance reasons, it is recommended that you do not install UC Analytics on the same computer as MessageStats.

For information about the number of mailboxes from which you can collect data see Hardware minimum requirements .

If you have a native Office 365 environment with no on-premise users, you can install UC Analytics in a workgroup.

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