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Unified Communications Analytics 8.8.3 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

Recommendations for disaster recovery

For disaster recovery planning, there are two options that you can consider.


Appendix F:Custom configurations

This section contains information about how to configure and customize your deployment to meet specific requirements. See the following topics for instructions for the following customizations.

Setting LDAP connections to use LDAPS (LDAP over SSL)

By default the data sources that use LDAP (Lightweight Directory Access Protocol) to collect data use standard LDAP to connect.

You can modify the UC.Analytics.Insights.DataEngine.Service.exe.config file to use LDAPS for an LDAP over SSL connection. LDAPS is the non-standardized “LDAP over SSL” protocol that only allows communication over a secure port such as 636. For information about ports used by UC Analytics, see Firewall configuration: ports for data collection .

Change the "false" value to "true" and save the file.

Modifying the Data Query Availability job run

The Data Query Availability job (which runs in the background) is split into two parts: one part for the most recent shards and one part for more distant shards. How often each part is run can be configured separately to reduce the number of times the job runs and to create an interim version of a shard while gatherings are still collecting and writing the data for the shard.

By default, both the “most recent” shards (within the last 3 days) and the “more distant” shards (older than 3 days) are still committed every hour.

Using a text editor, you can modify the values for each Data Query Availability job type under the commitJobSettings section in the UC.Analytics.Insights.DataEngine.DataCollector.dll.config file.

The file is located in C:\Program Files\Quest\UC Analytics\Data Engine.

In the commitJobSettings section:

You can modify the job run frequency for each part separately. For example, you might set recent shards to run every 3 hours and more distant shards every 12 hours.

When you view data collection status on the Data Collection Status page, you will see two Data Query Availability jobs which are responsible for committing both recent shards and distant shards.

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