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Rapid Recovery 6.9 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Archive creation and storage options

You can create a one-time archive on demand at any time.

You can also define requirements for continual scheduled archive. This action creates an archive of recovery points for the machines you select, in the location you designate. Additional recovery points for those machines are then continually appended to the archive on a schedule you define (on a daily, weekly, or monthly basis).

When you create an archive, you specify where you want to save it. You can store an archive in a file system (locally or on a network), or in a storage account in the cloud.

NOTE: Before archiving to a cloud account, you must first add the credentials to the storage account on your Rapid Recovery Core. For more information about defining a cloud account in the Core, see Adding a cloud account.

If storing your archive in an Amazon cloud storage account, you must define the storage class when creating the account. To archive directly to Amazon Glacier, you can specify Glacier storage when defining the location in the Archive Wizard. For more information about Amazon storage classes, see Amazon storage options and archiving.

  • One-time archives are read-only. When creating a one-time archive, the destination location you specify must be empty.
  • When using scheduled archive, the Core appends additional recovery points to the existing archive.
  • If the storage medium you selected runs out of space, Rapid Recovery pauses the archive job, letting you specify another location. Your archive is then split into segments, which can reside in different locations, as space allows.

Amazon storage options and archiving

When archiving data in an Amazon Simple Storage Service (S3) account, you can choose from various storage classes. Each has different associated costs, benefits, and access restrictions. Prices may differ by region. Rapid Recovery release 6.2 extends support of Amazon storage accounts to all storage classes. This is useful when planning to store Rapid Recovery archives in the Amazon cloud.

Understanding storage classes available and the difference in lead times to access those classes is critical to control storage costs effectively while being able to access your archives within acceptable time frames.

NOTE: Quest provides this information as a courtesy to its Rapid Recovery customers to help raise awareness of storage pricing factors. These concepts can help you plan and budget accordingly. You are responsible for all storage costs on Amazon or for any other cloud service provider. Since Amazon can change prerequisites, requirements, costs, storage tier definitions, and so on, use the Amazon website as the primary and authoritative source for that information.

In general, Amazon currently offers the following storage classes.

Standard: This storage class is for data you plan to access frequently or access quickly. This class is the default storage option from all Rapid Recovery wizards, windows, and dialog boxes. There are no separate fee to retrieve information in the standard storage class.

Standard Infrequent Access (IA): This storage class is more economical than standard, intended for data that you do not intend to access frequently. There is a retrieval fee associated with accessing data in the storage class. However, availability is immediate. Amazon charges fees for objects deleted from Infrequent Access storage before 30 days.

Glacier: This storage class is for long-term storage of data that does not require real-time access. It is most economical for long-term storage of data that is rarely retrieved. There is a retrieval fee associated with accessing data in this storage class. Amazon charges fees for objects deleted from Glacier before 90 days. Retrieval of data stored in Glacier is not immediate. Standard retrieval times require 3 to 5 hours; bulk retrieval for large amounts of data can take up to 12 hours. Expedited retrievals can take up to 5 minutes. Fees apply to each retrieval option.

NOTE: Unlike the other Amazon storage classes, Rapid Recovery does not support the creation of a cloud account that is specific to Glacier. To archive data in Glacier, choose an Amazon cloud account, and select the Use Glacier storage option in the Location page of the Archive Wizard.

Reduced Redundancy Storage (RRS). This category is a lower-cost storage class is designed for noncritical reproducible data with less redundancy than the standard storage class. There is a minimal retrieval fee associated with accessing data in this storage class. A fractional percentage (Amazon cites as much as .01%) of objects stored in this class are expected to be unrecoverable.

For the most recent information, always review materials on Amazon's website.

In general, the following guidelines apply:

  • If you expect to restore data on any regular basis from a Rapid Recovery archive, Standard is likely to be the best option.
  • From a cost perspective, if you plan to restore data occasionally, consider Standard Infrequent Access.
  • Glacier is intended for cold storage of archived recovery points from which you rarely expect to restore. A good example of when to use Glacier storage is when saving data for regulatory compliance. Glacier is available as an archive option from the Archive Wizard.
  • For storage of noncritical, reproducible data, consider RRS.

S3 Object Lock

This is a feature offered by Amazon S3 (or any S3 compatible cloud storage) that adds an extra layer of protection to your data. It blocks permanent object deletion during a customer-defined retention period so that you can enforce retention policies as an added layer of data protection or for regulatory compliance. S3 Object Lock is used to prevent locked objects from being permanently deleted (accidental or intentional) or overwritten using a write-once-read-many (WORM) model.

NOTE: To use S3 Object Lock with objects within a bucket, you must enable S3 Versioning for the bucket.

To enable Object Locking

  1. In the Archive Wizard, select Object Lock from the left pane.

    The Object Lock details are displayed on the right pane. Ensure to have Enable Object Lock has status true.

  2. Select Enabled Object Lock.
  3. Optionally, select Enabled Legal hold.
  4. Select the required Retention mode from the following option:
    1. Disable: Select this option to disable the Retention mode.
    2. Governance : Select this option to protect objects against being deleted by most users.
    3. Compliance : Select this option to protect the object versions to be overwritten or deleted by any user.
  5. Enter the Retention period in days until specified date.
  6. Click Next.

S3 Vault Lock Policy

Amazon currently offers the Standard, Standard Infrequent Access, and Glacier storage classes.

If the Glacier storage option is selected, you can apply the Vault Lock policy for your vault. Vault Lock is an optional feature of a backup vault, which can help give you additional security and control over your backup vaults.

AWS Backup ensures that your backups are available for you until they reach the expiration of their retention periods. If any user (including the root user) attempts to delete a backup or change the lifecycle properties in a locked vault, AWS Backup will deny the operation.

You can choose between vault lock modes: Legal hold and Retention period in days.

To apply the Vault Lock

    Once you finish applying Object Lock, you are redirected to Vault Lock window.

  1. On Vault Lock right page, select the Enabled Vault Lock.
  2. Optionally, select Enabled Legal hold.
  3. Or optionally, enter the Retention period in days.
  4. Click Next.

NOTE: After Vault Lock policy is applied to your vault, it cannot be altered.

Recovery point chain options for archives

Before creating your archive, you must decide on the proper approach for recovery point chains. Use the following information to determine which option you select in the Options page of the Archive Wizard.

  • Build complete recovery point chains, including referenced base images outside the date range. If you select the option to build complete recovery point chains, then you can perform the full range of restore actions for any recovery point in the archive. This range includes file-level restore, volume-level restore, and bare metal restore. When you select this option, full recovery point chains are saved with your archive. You can restore data even if the base image corresponding to the selected recovery point is earlier than the date range of your archive. However, the file size of this archive is larger, to ensure that you have access to data in the full recovery point chain.
  • Include only the recovery points in the date range. This saves space, but you are responsible for archiving any needed base images. If you include only the recovery points in the specified date range in your archive, the file size of the archive is smaller. For data in which the base image is included in the date range you specified, you have access to the full range of restore options. However, if you want to recover data captured in a base image from a date earlier than the date range you specified, you may be restricted to file-level recovery only. Data outside the range of the archive is orphaned.

For more information on recovery point chains, see the topic Recovery point chains and orphans.

Methods to access an archive

When you need to access the data in an archived recovery point, you have two options.

  • For archives created with Rapid Recovery Core version 6.0.1 and later, you can attach the archive. The attached archive is displayed in the left navigation menu of the Core Console. You can browse the recovery points in the archive, and take the same actions on that data as with any other recovery points currently in your repository, without importing that data into your repository.
  • You can import an archive, restoring those recovery points to your repository. You can then take the same actions on that data as with any other recovery points currently in your Core. Rapid Recovery Core is backward compatible, supporting import of archives from all AppAssure and Rapid Recovery versions.

Caution: Since the Core recognizes the original dates of recovery points in an archive, recovery points imported from an archive may be rolled up or deleted during the next nightly job period, if their age exceeds the retention period. If you want to retain older recovery points imported from an archive, you can disable rollup or extend the retention period for the relevant protected machines.

When you need to access the data in an archived recovery point, you can attach (for Rapid Recovery 6.x and later) or import the archive, restoring those recovery points to your repository.

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