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Rapid Recovery 6.9 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Loading a driver in the URC using Chromium

Complete the following procedure to use the Chromium browser that comes installed on the boot CD to load drivers while in the URC.

  1. On the target server, load the boot CD and start the machine.
    The Quest splash screen appears.
  2. To start the URC, from the buttons at the top of the screen, click [Start URC] (Start URC).
    The URC opens to the Boot CD driver manager tab.
  3. From the buttons at the top of the screen, click [Open useful tools] (Open useful tools), and then click Chromium.
    The Chromium browser opens.
  4. Using Chromium, navigate to a website where you can download the necessary driver.
  5. Download the driver or drivers to your location choice, such as a local folder or a network file share.
    If you do not specify a download location, by default Chromium downloads files to the path Boot (X:)\Program Files\Chromium.
  6. Expand the Other devices list.

    This list shows the drivers that are necessary for the hardware but are not included in the boot CD.

  7. Right-click a device from the list, and then click Load Driver.
  8. In the Select driver load mode window, select one of the following options:
    • Load single driver package (driver is loaded without verification for device support)
    • Scan folder for driver packets (drivers for selected device are searched in selected folder)
  9. Navigate to the location where you saved the driver, select the driver, and then click OK.
    The driver loads to the current operating system.
  10. In the Info window, click OK to acknowledge that the driver successfully loaded.
  11. Repeat this procedure as necessary for each driver you want to load.

Selecting a recovery point and initiating a BMR

After the Universal Recovery Console (URC) is accessible on the bare metal restore (BMR) target machine, you must select the recovery point that you want to restore.

Navigate to the Core Console to select which recovery point you want to load, and then designate the recovery console as the destination for the restored data.

NOTE: This step is required to perform BMR on all Windows machines and optional to perform BMR on Linux machines.

This task is part of the process for Using the Universal Recovery Console for a BMR.

If performing a BMR for a Linux machine from the Core Console, then this task is also a step in Performing a bare metal restore for Linux machines. It is part of the process for Launching a bare metal restore for a Linux machine using the command line.

  1. In the Rapid Recovery Core Console, from the list of protected machines (or attached archives, if relevant), click the name of the protected machine you want to restore.
    The Summary page for the selected machine appears.
  2. Click Recovery Points.
  3. Next to the recovery point you want to use for the BMR, click the drop-down menu, and then click Restore.
    The Restore Machine Wizard appears.
  4. Select Recover to any target machine using a Boot CD.
  5. Select I already have a Boot CD running on the target machine.
    The authentication text boxes appear.
  6. Enter the information about the machine you want to restore as described in the following table.
    Table 149: Target machine information
    Text Box Description
    IP Address The IP address of the machine to which you want to restore. This is identical to the IP address displayed in the URC.
    Authentication Key The specific password to connect to the selected server. This is identical to the Authentication Key displayed in the URC.
  7. Click Next.

    If the connection information you entered matches the URC, and if the Core and the target server can identify each other properly on the network, then the volumes for the selected recovery point are loaded, and the Disk Mapping page appears. In this case, your next step is to map volumes.

  8. Proceed to About disk mapping for a bare metal restore to learn about your disk-mapping options.

About disk mapping for a bare metal restore

After you connect to the Universal Recovery Console, you need to map volumes between those listed in the recovery point and the volumes existing on the target hardware.

Rapid Recovery attempts to automatically map volumes. If you accept the default mapping, then the disk on the destination machine is cleaned and re-partitioned and any previously existing data is deleted. The alignment is performed in the order the volumes are listed in the recovery point, and the volumes are allocated to the disks appropriately according to size, and so on. Assuming there is enough space on the target drive, no partitioning is required when using automatic disk alignment. A disk can be used by multiple volumes. If you manually map the drives, note that you cannot use the same disk twice.

For manual mapping, you must have the new machine correctly formatted already before restoring it.

NOTE: When restoring a Linux machine and using manual mapping, additionally, the partitions must be mounted prior to completing the restore.

The destination machine must have a separate partition for each volume in the recovery point, including the system reserved volume. For more information, see Using the Universal Recovery Console for a BMR.

As of Rapid Recovery Core release 6.9, you can use automatic mapping when performing BMR for LVM and software-based RAID volumes on Linux machines without first creating the partitions.

Complete the procedure for one of the following disk-mapping options:

NOTE: ReFS is supported for Rapid Recovery on machines with Windows Server 2012 R2, Windows Server 2016, and the most recent release of Windows Server 2019. If protecting machines with the ReFS file system, the version of Windows that hosts the Rapid Recovery Core must be newer than the Windows version on the protected machine.

Caution: Bare metal restore of Storage Spaces disks configuration (a feature of Windows 8.1) is not supported. For details, see the Rapid Recovery Installation and Upgrade Guide.

This task is part of the process for Using the Universal Recovery Console for a BMR.

If performing a BMR for a Linux machine from the Core Console, then this task is also a step in Performing a bare metal restore for Linux machines. It is part of the process for Launching a bare metal restore for Linux.

Automatically mapping disks for a BMR

This procedure lets you automatically map disks during a bare metal restore (BMR) using the Restore Machine Wizard.

Complete the steps in the following procedure to automatically select the volumes you want to recover and where to restore them.
  1. On the Disk Mapping page of the Restore Machine Wizard, next to Volume mapping, select Automatic from the drop-down menu.
  2. In the left table, verify that the appropriate volumes are listed and are selected.

    NOTE: Typically for a BMR, you should restore, at minimum, the system reserved volume and the system volume (usually, but not always, the C:\ volume). You must select at least one volume to perform a BMR.

  3. In the right table, select the disk or disks to which you want to map volumes on the target machine.
  4. Click Next.
  5. On the Disk Mapping Preview page, review the mapping of the recovery point volumes and the destination volume for the restore.
  6. To begin the restore, click Finish.

    Caution: If you select Begin Restore, all existing partitions and data on the target drive are permanently removed and replaced with the contents of the selected recovery point, including the operating system and all data.

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