If you encounter any errors or issues with the Core, you can download the Core logs to view them or to share them with your Quest Support representative.
- From the Rapid Recovery Core Console, on the icon bar, click (More) and then click Core Log.
- On the Download Core Log page, click Click here to begin the download.
- If prompted to open or save the
Core AppRecovery.log
file, click Save. - If you see the Opening Core AppRecovery.log dialog box, do one of the following:
To open the log file, select Open with, then select an application (such as Notepad) for viewing the text-based log file, and finally click OK.
The
Core AppRecovery.log
file opens in the selected application.To save the file locally, select Save File and click OK.The
Core AppRecovery.log
file saves to your Downloads folder. It can be opened using any text editor.