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Foglight APM for Real User Experience 5.9.9 - User Guide

Getting started with Foglight APM Monitoring transactions Viewing real user activity from a geographical perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating custom drag-and-drop dashboards APM tile and view reference

Web Monitor tile

The Web Monitor Tile summarizes the performance of a web server. Use this tile to gather performance information about the state of server transactions.
Figure 62. Example of the Web Monitor tile view
Topology Object Name: WebMonitorAgent
 
Table 35. Description of the Web Monitor tile view
Data displayed
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Alarms. A count of fatal, critical, and warning alarms on the host system.
 
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Health History Bar. The color-coded bar represents the alarm state of the monitored component over the time range selected in the SOC. The color of the bar changes depending on the alarm state. Red indicates a Fatal state, orange indicates Critical, yellow means Warning, and green is the Normal state.
 
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Last Updated. The amount of time, in minutes, since the host information was last updated.
 
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Monitored Host. The name of the monitored host, and an icon representing the type of host.

Pivot tiles

The Pivot tiles display metrics from pivots defined in Foglight APM analyzers. The layout of the tiles is common, with a unique icon representing one of four types of pivot groups: browsers, content types, locations, and OSes.
Figure 63. Example of a Pivot tile view
You can click the title bar to drill down to Pivot Breakdown detail view.
 
Table 36. Description of the Pivot tiles view
Data displayed
•
Icon. Indicates the type of pivots.
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— Content type pivots.
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— Endpoint pivots.
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— Location pivots.
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— OS pivots.
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— Web browser pivots.
 
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Health Breakdown. The current number of pivots in each state (Normal , Warning , Critical , Fatal ), along with a color-coded bar. The length of colored bar indicates the number of pivots in the corresponding state compared to the total number of pivots.
 
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Most Errors. The pivot type with the most errors. For example, for web browser pivots, this may be Chrome™, Firefox®, Internet Explorer®, Opera™, or Mobile Device. For a location pivot, this metric would indicate the city and country.
 
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Worst Response Time. The pivot type with the longest response time.

Real User (APM) tile

The Real User (APM) tile shows summarized data about real user transactions captured by Foglight APM analyzers.
Figure 64. Example of the Real User (APM) tile view
Topology Object Name: EUHitInteraction
Click the title bar to drill down to the Real User (APM) Performance detail view.
 
Table 37. Description of the Real User (APM) tile view
Data displayed
•
Requests. The total number of requests for the transaction.
 
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Health History Bar. The color-coded bar represents the alarm state of the monitored component over the time range selected in the SOC. The color of the bar changes depending on the alarm state. Red indicates a Fatal state, orange indicates Critical, yellow means Warning, and green is the Normal state.
 
•
Web Request Volume (count). A graph of the number of web requests over time.
 
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Performance. This indicator shows that performance metrics are tracking to their historical norms. Deviations from those norms indicate an anomaly that should be investigated.
 
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Errors. This indicator shows that errors are tracking to their historical norms. Deviations from those norms indicate an anomaly that should be investigated.
 
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Last Updated. The time the metrics were last updated for this transaction.

Real User (FxM) tile

The Real User (FxM) tile shows summarized data about real user transactions captured by Foglight Experience Monitor (FxM).
Figure 65. Example of the Real User (FxM) tile view
Topology Object Name: FxMApplicationResult
Click the title bar to drill down to the Real User (FxM) Performance detail view.
 
Table 38. Description of the Real User (FxM) tile view
Data displayed
•
Current Sessions. The total number of active end users that are currently interacting with the monitored transaction.
 
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Health History Bar. The color-coded bar represents the alarm state of the monitored component over the time range selected in the SOC. The color of the bar changes depending on the alarm state. Red indicates a Fatal state, orange indicates Critical, yellow means Warning, and green is the Normal state.
 
•
Front End. The time from when the first byte of a transaction is sent from the end user’s browser until the time the last byte of that transaction was processed in the browser. This includes all Back End time, network time, and browser processing time. Front End times are given over the time range period selected in the SOC.
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Back End. The time from when the first byte of a transaction request is detected on the receiving web server until the time the last byte of that transaction response was sent out of the web server. This includes all web server time, application server time, database time, and web service call time spent behind the web server needed to fulfill the transaction request. Back End times are given over the time range selected.
 
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OLA. The current average percentage of pages that satisfy the Operation Level Agreement (OLA), as defined by the Page Processing Time threshold.
 
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SLA. The current average percentage of pages that satisfy the Service Level Agreement (SLA), as defined by the Page End-to-End Time threshold.
 
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Page Count. The average number of page download requests over the time range selected.
 
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Trace Analysis. If any counters are selected in the Real User (FxM) Performance detail view, this indicator shows the highest severity alarm raised against one or more selected counters: Normal , Warning , Critical , or Fatal . If no counters are selected, this indicator appears disabled . This indicator shows that trace analysis metrics are tracking to their historical norms. Deviations from those norms indicate an anomaly that should be investigated.
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