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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Managing online backup indexes

This section includes the following topics:

•
About managing online indexes
•
Manually deleting online indexes
•
Loading offline indexes
•
Manually compressing online indexes
•
Uncompressing online indexes

About managing online indexes

Online backup indexes allow you to quickly scan through the contents of a saveset without loading the media. However, these indexes can increase the overall size of the NetVault Database. To manage the database size, you can delete or compress the online indexes.

The following sections provide a brief description of the methods that are available for deleting and compressing online indexes:

•
Deleting online indexes
•
Compressing online indexes
Deleting online indexes

You can use the following methods to delete the online indexes for backups:

•
You can configure the Offline Index After option in the Backup Advanced Options Set to automatically delete the online index for a backup after the specified period. For more information, see Setting backup retirement options.
•
You can use the Days of inactivity before an index is offlined setting to configure a global policy for deleting online indexes after a specified period of inactivity. For more information, see Configuring Media Manager settings for backup indexes.
•
You manually delete the online indexes for one or more backups from the Manage Backup Indexes page. For more information, see Manually deleting online indexes.

The indexes for the savesets can be loaded from the backup media if required.

 
* 
NOTE: Deleting a backup index is not the same as retiring a backup.

When a backup is retired, NetVault Backup discards all information about it from the NetVault Database. When you scan the media to retrieve the index for a retired saveset, it is loaded as a new index in the NetVault Database. When the online indexes are deleted, NetVault Backup still retains some information about the saveset. This information allows NetVault Backup to quickly reload the saveset index from the backup media.

Compressing online indexes

Online indexes are automatically compressed after 30 days of inactivity. You can modify the Days of inactivity before an index is compressed setting to customize this policy. For more information, see Configuring Media Manager settings for backup indexes.

You can also manually compress the online indexes for one or more backups from the Manage Backup Indexes page. For more information, see Manually compressing online indexes.

Manually deleting online indexes

You manually delete the online indexes for one or more backups from the Manage Backup Indexes page.

To manually delete online indexes:
1
In the Navigation pane, click Create Restore Job, and then on the Choose Saveset page, click Manage Indexes.
2
Click Choose Client, and select the client for which the backup was created.
-OR-
To quickly locate the client (s), you can use the Search box at the upper right corner of the table. The data in the table is filtered as you type the search text into the box.
3
Click OK to close the dialog box.
4
Optionally, click Choose Plugin, and select the plug-in that was used to create the backup. Click OK to close the dialog box.
5
Click the View icon to display the savesets for the selected client and plug-in.
6
In the savesets list, all items are selected by default.
To delete indexes for specific savesets, clear the check marks for the savesets that you want to exclude. Alternatively, click the check box in the header row to remove all check marks, and select the individual savesets.
7
Click Offline.

Loading offline indexes

When restoring data, you can load the indexes from the backup media if the online indexes are unavailable for the savesets. You can also use the Manage Backup Indexes page to load the backup indexes for one or more backups from the backup media. The indexes are stored in the database for a specified period.

To load offline indexes:
1
In the Navigation pane, click Create Restore Job, and then on the Choose Saveset page, click Manage Indexes.
2
Click Choose Client, and select the client for which the backup was created.
-OR-
To quickly locate the client (s), you can use the Search box at the upper right corner of the table. The data in the table is filtered as you type the search text into the box.
3
Click OK to close the dialog box.
4
Optionally, click Choose Plugin, and select the plug-in that was used to create the backup. Click OK to close the dialog box.
5
Click the View icon to list the savesets for the selected client and plug-in.
6
In the savesets list, all items are selected by default.
To load indexes for specific savesets, clear the check marks for the savesets that you want to exclude. Alternatively, click the check box in the header row to remove all check marks, and select the individual savesets.
7
Click Load, and in the Load Index dialog box, configure the following option:
•
Days to Keep Index: Type or select the number of days you want to store the index in the NetVault Database. By default, the index is retained for one day.
8
Click OK to close the dialog box.
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