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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Modifying the purge policy for audit logs

Audit log messages that are older than 31 days are automatically purged from the database. You can use the configuration settings for Logging Daemon to change the maximum age for log messages.

To modify the purge policy for audit logs:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings.
3
Under System and Security, click Auditing. In the Auditing dialog box, configure the following settings.
 
Table 134. Auto-purge settings for audit logs
Setting
Description

Purge entries by age

To purge log entries that are older than the maximum age set for the log messages, leave this check box selected. The maximum log age is specified in the Purge entries that are older than box.

Automatic purging of log messages is disabled if you clear this check box.

NOTE: The audit logs can consume a considerable amount of disk space. Therefore, you must periodically purge the log files. Since you cannot purge the audit logs manually, we recommend that you do not disable this feature.

Purge entries that are older than

Type or select the maximum age for the log messages. The log age is specified in number of days. The default value is 31 days.

Time interval between purges

Type or select the interval between two purge events for audit logs. The time interval is specified in number of hours. The default interval is 24 hours.

4
Click Apply to apply the new settings and close the dialog box.

Configuring firewall settings

Firewall settings are required to communicate with NetVault Backup Clients that reside outside the firewall. You can use these settings to specify the TCP/IP ports for establishing data transfer channels, message channels, and broadcast channels through the firewall.

You can configure the firewall settings when adding a client, or update these settings from the Change Settings page. You can also use the NetVault Backup WebUI or Txtconfig utilities to configure the firewall settings for new or existing clients.

To configure firewall settings:
1
Access the firewall settings by using any of the following methods:
•
NetVault Backup WebUI:
a
In the Navigation pane, click Change Settings.
b
To configure default settings for the NetVault Backup Server, click Server Settings.
— or —
To configure default settings for a NetVault Backup Client, click Client Settings. In the NetVault Backup Clients table, select the client, and click Next. Under System and Security, click Firewall.
•
Txtconfig:
a
In a terminal or command prompt window, type txtconfig, and press Enter or Return.
b
On the Machine page, press p to view the main menu, and then press the option number for the Firewall page.
2
Configure the following settings:
•
Listen ports for devices
•
Connect port for devices
•
Listen ports for NetVault Backup message channels
•
Connect ports for NetVault Backup message channels
•
Connect ports for NDMP control channels
•
Listen ports for NDMP data channels
•
Connect ports for inter-machine setup
For more information, see Firewall settings.
3
Save the settings or click Next to complete the configuration procedure.

Configuring general settings

This section includes the following topics:

•
Relocating default directories
•
Relocating the NetVault Database directory
•
Configuring TCP/IP buffer sizes
•
Changing language and locale settings
•
Disabling pre-installation package compatibility check
•
Configuring license expiration warning period

Relocating default directories

You can relocate database, trace, logs, reports, stats, and temporary directories to a different drive or volume to alleviate low disk space issues.

 
* 
NOTE: You must restart the NetVault Backup Service to apply any changes to these settings.
To relocate the default directories:
1
In the Navigation pane, click Change Settings.
2
To configure default settings for the NetVault Backup Server, click Server Settings.
— or —
To configure default settings for a NetVault Backup Client, click Client Settings. In the NetVault Backup Clients table, select the client, and click Next.
3
Under System and Security, click General. In the General dialog box, configure the following settings.
 
Table 135. Default directory paths
Setting
Description

Database Directory

This directory stores the module list, license keys, and NetVault Database.

The default path for the database directory is <NetVault Backup Home>\db on Windows and <NetVault Backup Home>/db on Linux.

For instructions on relocating the database directory, see Relocating the NetVault Database directory.

Trace Directory

This directory stores the NetVault Backup trace logs.

The default path for the trace directory is <NetVault Backup Home>\trace on Windows and <NetVault Backup Home>/trace on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Backup Server is unable to find the path, it fails to relocate the directory.

NOTE: The trace logs contain large volume of data. Therefore, this directory should not be relocated to a network share.

Log Directory

This directory stores the NetVault Backup log files.

The default path for the logs directory is <NetVault Backup Home>\logs on Windows and <NetVault Backup Home>/logs on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Backup Server is unable to find the path, it fails to relocate the directory.

Temporary Directory

This directory stores the temporary files generated during various NetVault Backup operations.

The default path for the temporary directory is <NetVault Backup Home>\tmp on Windows and <NetVault Backup Home>/tmp on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Backup Server is unable to find the path, it fails to relocate the directory.

NOTE: The temporary directory holds the Backup Saveset Index. The free disk space on this directory should be at least three times the size of the index file to perform backups and restores properly. For example, if the backup index file is 3GiB in size, the temporary directory should have at least 9GiB of free disk space. If the temporary directory does not have sufficient space, warnings and logs are generated.

Reports Directory

This directory stores the report templates.

The default path for the reports directory is <NetVault Backup Home>\reports on Windows and <NetVault Backup Home>/reports on Linux. To relocate the directory, type the full path.

Before configuring a new path, you must copy the directory contents to the new path. If a new path is configured without relocating the directory contents, an error message appears (“Provider 'NVBUPhysicalClient' failed”), and the NetVault Backup Service fails to restart.

Statistics Directory

This directory stores data collected by the nvstatsmngr process.

The default path for the statistics directory is <NetVault Backup Home>\stats on Windows and <NetVault Backup Home>/stats on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Backup Server is unable to find the path, it fails to relocate the directory.

4
Click Apply to apply the new settings and close the dialog box.
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