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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing your Microsoft Entra tenants and on-premises domains On Demand Home page Configuring settings Documentation roadmap Technical Support

Adding an on-premises agent

The following steps describe the general process for installing and configuring the On Demand on-premises agent. For the detailed procedures, see To add an agent and To configure an agent .

For information about the permissions required to install an agent and the permissions needed by the agent service account, see On-premises agent prerequisites .

Installation platforms (x64) supported for the following versions:

3
Click Hybrid Agents.
4
Click Add Agent,
Click Generate New to get a new passphrase.
Enter a passphrase word count (from 4 to 100 words) and click Generate New to get a passphrase of the specified word count. NOTE: The passphrase must be from 32 to 1024 characters long.

Depending on your browser and the download options that you configured, when you click Download, the AgentSetup.exe file is downloaded to the location you specify. In most cases the AgentSetup.exe file is downloaded to your Downloads folder.

The setup program is a console application. If you double-click the AgentSetup.exe file, a console window is opened and you are prompted for information such as installation folder and service user name and password. Optionally, you can open a command shell and manually execute the installer from the command line which allows you to specify arguments

The file name of the downloaded file is AgentSetup.exe. The installer is packaged as a self-extracting executable. If you run the installer without arguments, it prompts you for all required installation parameters, including the folder where the agent should be installed.

You can run the AgentSetup.exe from any directory (as long as you run the program on the computer on which it is to be installed). The self-extracting executable prompts you for the folder to which the agent files will be extracted. The self-extracting installation package extracts the files to the specified target folder and runs the setup program (Setup.exe) from the target folder.

Once an agent installation package is used to install the agent on a computer, you cannot use the same package to install the agent on another computer.

After you have installed the agent, it is recommended that you delete the file containing the passphrase (if you saved it to a file) and the downloaded agent installation package. However, do not delete the AgentSetup.exe file that was extracted.

Installing the agent using the command shell

If you open a command shell, you must open it with elevated permissions (such as “Run as administrator”). The setup program requires admin rights.

You can provide the parameters for agent installation through command line switches. This method allows the agent to be installed without any prompts. The supported switches are as follows:

--outdir <output_directory>

--quiet

--name <name>

--user <username>

--password <password>

--passphrase “<passphrase>”

Configuring an agent

After you have installed the agent, you must assign the actions it can perform. Some actions require on-premises domains be specified in the Connected Domains section.

1
Click Tenants in the left navigation bar and select Hybrid Agents.
2
Click Edit Configuration.
For example, you could select Modify group membership if you want to be able to assign a user license through an on-premises group in the On Demand License Management module.
Click Add New and add an on-premises domain to On Demand that will be connected to this agent. For information about adding a domain, see Adding an Active Directory domain .
Click Select Existing and select a domain that has already been added to On Demand.
5
Click Save.

Editing an agent configuration

After an agent is configured, you can update the agent configuration at any time. When you view an agent tile for a configured agent, you can see the computer on which the agent is installed and the number of allowed actions and the number of connected agents.

1
On the agent tile, click Edit Configuration.
For General Information, select Diagnostic Access to allow Quest to review the hybrid agent log files for troubleshooting purposes. This option can be turned on and off as needed.
For actions, you can click Select Actions to update the allowed actions.
For connected domains, you can click either Add Domain or Select Existing to add a new domain for the agent or to connect the agent to an existing domain.

When viewing the information for the configured agent, you also have the option of removing an action or a connected domain.

To remove the action or domain from the displayed agent configuration, click beside the action or domain.

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