On connecting to a Windows 2000 machine, if Spotlight returns the following error:
Network name not found
Network path not found
Ensure the Remote Registry service is running on the Windows machine.
Spotlight on Windows will return this error if you attempt to connect to a Windows 2000 machine that has the Remote Registry service stopped.
To connect to a Windows machine as a user who is already logged in, do NOT enter any user credentials (Domain, User or Password) in the Connection Properties window.
Windows connections can only have one set of credentials in use at a time. If a user connects to a machine by using NO user name and password, and then disconnects and reconnects with an Administrator password, Windows returns an ERROR_SESSION_CREDENTIAL_CONFLICT error.
For example, if you have mapped a drive to the machine \\serverA\share while logged in as serverA\administrator, you CANNOT map another drive to the same machine while logged in as serverA\user.
You can, however, connect to the same machine with different credentials if you map to the machine via its IP address.
In the example above, if serverA has the IP address 192.168.1.100, you CAN employ the net use command to connect to the machine \\192.168.1.100\share as serverA\user.
If Spotlight on Windows is displaying a WMI access denied error, and the user specified in the connection profile is an administrator on that machine then it may be necessary to adjust your DCOM or Firewall settings.
Complete the following steps to ensure that your DCOM and Firewall settings are configured to allow WMI connections.
To test WMI is working on the Spotlight client:
To check the DCOM access permissions for the monitored machine:
Under Access Permissions, click Edit Permission.
Ensure Remote Access is set to Allow for the user specified in the connection profile (or the group containing this user).
Under Launch and Activation Permissions, click Edit Permission.
Ensure Remote Launch and Remote Activation are set to Allow for the user.
For more information, seeSecuring a Remote WMI Connection on the MSDN site.
To check if Windows Firewall is active on the Spotlight client:
For further information, see How to troubleshoot WMI-related issues in Windows XP SP2 on the Microsoft site.
Spotlight is a powerful diagnostic and problem-resolution tool for Windows operating systems. Its unique user interface provides you with an intuitive, visual representation of the activity on the host machine.
For information on Spotlight on Windows, see these sections
Introductory material to Spotlight on Windows.
|Connect to a Windows System||Create / Modify / Delete connections to Windows systems.|
|Home Page||The Spotlight home page shows the flow of information and commands between various sub-components and the size and status of internal resources such as processes, disk files and memory structures.|
Spotlight alerts you to problems with your system by issuing an alarm. You can configure Spotlight in the level of severity that constitutes an alarm, to disable an alarm, and the actions Spotlight takes on raising the alarm.
|Drilldowns||When you have isolated a problem, you can display a drilldown page, whose charts and tables provide a detailed breakdown of the underlying statistics.|
|View | Options||Customize Spotlight.|
|Troubleshooting||Solve problems using Spotlight.|
For information on using Spotlight applications See