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Recovery Manager for Exchange 5.8.1 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Specify Office 365 Credentials

Appendices > Add Storage Wizard > Specify Office 365 Credentials

Use this page to specify the Microsoft Online Services ID and password with which you want to connect to Exchange Online in Office 365.

Table 94: User interface elements

Element Description
Microsoft Online Services ID Type the Microsoft Online Services ID with which you want to access Office 365. The account whose ID you specify must have permissions described in Permissions required to restore data.
Password Type the password that matches the specified Microsoft Online Services ID.

Add Mailboxes

Appendices > Add Storage Wizard > Add Mailboxes

You can use this page to specify the mailboxes you want to access and register.

Table 95: User interface elements

Element Description
Added mailboxes Lists the mailboxes you have selected to access.
Add

Opens a dialog box that allows you to find and add mailboxes to the Added mailboxes list.

To add mailboxes to the list

  1. Use the tabs in the Find Mailboxes dialog box to specify your criteria for searching for the mailboxes you want to register as storages.
  2. When you are finished, click Find Now and wait for the search to complete. The mailboxes that meet your search criteria are in the Mailboxes list.
  3. Use the Mailboxes list to select the check boxes next to the mailboxes you want to register.
  4. When you are finished, click OK.
Remove Removes the selected mailboxes from the list.

After you click Next, the wizard displays a series of pages in which you can view the progress of the storage registration operation, and cancel the operation if necessary.

Select a Connection Method

Appendices > Add Storage Wizard > Select a Connection Method

Use this page to select a method to connect to the mailboxes you want to register as storages.

Table 96: User interface elements

Element Description
Connect using MAPI

Connects to mailboxes via the Messaging Application Programming Interface (MAPI) over RPC.

You cannot use this method to access mailboxes hosted in Exchange Online (Office 365) and on post-2010 versions of Exchange Server, because they do not support direct MAPI connections.

Before using this method, ensure all the mailboxes you have selected support this method, especially if the mailboxes are hosted on different Exchange Servers.

Connect using HTTP

Connects to mailboxes by using RPC over HTTP/HTTPS.

With this option, Recovery Manager for Exchange uses Basic Authentication and Client Access server (CAS) as a proxy for Exchange.

This option supports the most recent versions of Exchange, including Exchange Server 2013, Exchange Server 2016 and Exchange Online in Office 365. However, if you experience connection issues with this method, we recommend that you use the Automatically detect connection settings method.

Before using this method, ensure all the mailboxes you have selected support this method, especially if the mailboxes are hosted on different Exchange Servers.

Automatically detect connection settings

Automatically retrieves connection settings from Exchange Server or Exchange Online and uses them to select a connection method. This option requires the Autodiscover service to be running on the target Exchange Server or in Exchange Online.

Use this option to connect to Exchange Server 2013, Exchange Server 2016 or Exchange Online in Office 365 if you experience issues with the Connect using HTTP option.

Note: This is the only available option if you work with Microsoft Outlook 2016.

We recommend that you use this method if you want to register multiple mailboxes hosted on different Exchange Servers. This method automatically detects and uses the most appropriate connection settings for each mailbox.

Connect As

On this page, specify parameters for connecting to the public folder hierarchy you want. Recovery Manager for Exchange uses the specified parameters to access the public folder hierarchy upon registering it as a storage.

Table 97: User interface elements

Element Description
Connect as mailbox user

Allows you to connect to the public folder hierarchy by using the credentials of the specified mailbox user.

Type the mailbox user name in the text box or click Find to search for the mailbox user.

Connect as System Attendant on Exchange Server

Allows you to connect to the public folder hierarchy by using the Exchange System Attendant account on the specified Exchange Server.

The Exchange Server you specify must belong to the organization whose public folder hierarchy you want to access. You can only specify Exchange Server 2007 or earlier, because Exchange System Attendant is not supported in Exchange Server 2010 or later.

When you click Next, the wizard displays a series of pages in which you can view the progress of the storage registration operation, and cancel the operation if necessary.

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