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Recovery Manager for Exchange 5.8.1 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Method 4: Restoring mailboxes using the Task Pad View

Restoring data > Restoring mailboxes > Method 4: Restoring mailboxes using the Task Pad View

To restore mailboxes using the Task Pad View

  1. Select the Home node in the left pane to display the Task Pad View in the right pane.
  2. Under Restore, click Mailboxes, and step through the wizard that starts to complete the restore operation.

Method 5: Restoring mailboxes to their online home

Restoring data > Restoring mailboxes > Method 5: Restoring mailboxes to their online home

While using this method, you can specify the account with which you want to access the domain that includes home Exchange Servers of the mailboxes being restored.

To restore mailboxes to their home Exchange Servers

  1. In the Recovery Manager Console, from the main menu, select Restore | Mailboxes.
  2. On the Add Mailboxes to Restore page, click Add to select the mailboxes you want to restore. When finished, click OK, and click Next.
  3. On the Define Restore Scope page, select Restore all messages, and click Next.
  4. On the Select Type of Target Storage page, select Restore each mailbox to its home Exchange Server, and step through the wizard to complete the mailbox restore operation.

Importing Data from .Pst Files to Online Exchange Mailboxes

Restoring data > Importing Data from .Pst Files to Online Exchange Mailboxes

You can use this wizard-driven method to import all data from one or more Personal Folders (.pst) files into online mailboxes hosted in your on-premises Exchange organization or in the cloud (Office 365). With this method you can select source Personal Folders (.pst) files and then match them to specific target online mailboxes. Then, you import messages from each Personal Folders (.pst) file into the target mailbox matched to that file. As a result, the entire folder structure of the source Personal Folders (.pst) file is created in the target mailbox.

If you want to import data to mailboxes hosted on Exchange Servers in your on-premises Exchange organization, make sure you install and use Recovery Manager for Exchange in the Active Directory forest that includes that Exchange organization.

To import data from .pst files to online Exchange Server mailboxes

  1. In the Recovery Manager Console, from the main menu, select Tools | Import .Pst Files.
  2. On the Add Files to Import page, set up a list of the source Personal Folders (.pst) files from which you want to import data.

Click the down arrow on the Add button, and then click one of these options:

  • Selected Files. Use this option to locate and select the source Personal Folders (.pst) files. To select multiple files, hold down CTRL, and then click the files you want to select.
  • All Files from a Folder. Use this option to locate and select the folder that includes the source Personal Folders (.pst) files. This option ignores .pst files located in the subfolders of the folder you specify.
  • All Files from a Folder and Its Subfolders. Use this option to locate and select the folder that includes the source Personal Folders (.pst) files. Data will be imported from the .pst files found in the folder’s root and all its subfolders.
  1. Click Next.
  2. On the Select an Exchange Type page, click one of the following options, and then click Next:
    • Exchange Server. Select this option if you want to import data to on-premises Exchange Server mailboxes.
    • Exchange Online (Office 365). Select this option if you want to import data to mailboxes hosted in Exchange Online (Office 365).
  1. Do one of the following:

Table 17: Importing data to Exchange

If you import data to an on-premises Exchange Server If you import data to Exchange Online (Office 365)

On the Specify Target Domain page, enter parameters to connect to the Active Directory domain that includes the Exchange Server computers into which you want to import data:

  1. In the Domain text box, type the fully qualified domain name (FQDN) or NetBIOS name of the domain.
  2. Specify the user account with which you want to connect to the domain.
  3. Click Next.

Specify credentials with which you want to access Exchange Online:

  1. Specify the Microsoft Online Services ID and password with which you want to connect to Office 365. The account whose ID you specify must have permissions described in Permissions required to restore data.
  2. Click Next.
  1. Use the Specify Matching Options page to select options for matching source Personal Folders (.pst) files to target online mailboxes.
  2. When you are finished, click Next and wait for the match operation to complete.

At this stage, no data is imported into the target mailboxes.

  1. When the match operation completes, you can resolve encountered errors (if any) and/or manually match a .pst file to a different mailbox. To do so, right-click a Personal Folders (.pst) file in the list, and then select one of these options:
    • Resolve Error. Allows you to resolve the error encountered for the corresponding Personal Folders (.pst) file during the match operation. If you want to resolve all encountered errors one by one, click the Resolve All Errors button below the list of Personal Folders (.pst) files.
    • Find and Select Mailbox. Allows you to manually match the Personal Folders (.pst) file to an online mailbox. You can use this option on the files for which the match operation has failed or for which you want to manually select a mailbox.
    • Remove. Removes the Personal Folders (.pst) file from the list. Use this option on the files you want to exclude from the data import operation.
  2. When you are finished, click Next.
  3. On the Specify Import Criteria page, select one of these options:
    • Import data into mailbox root. Imports all data from the source Personal Folders (.pst) file into the target mailbox root folder. The folder structure of the source Personal Folders (.pst) file will be re-created in the mailbox root.
    • Import data into subfolder named after source file. Imports all data from the source Personal Folders (.pst) file into the subfolder named after the source file. If such subfolder does not exist in the target mailbox, it will be created. The folder structure of the source Personal Folders (.pst) file will be re-created in the target subfolder. When you select this option, you can also select the Append current timestamp to subfolder name check box to add the date and time of the data import operation to the subfolder name.
    • Import data into this folder. Allows you to type the path to the target mailbox folder into which you want to import data from the source Personal Folders (.pst) file. If such folder does not exist in the target mailbox, it will be created. The folder structure of the source Personal Folders (.pst) file will be re-created in the target folder.
    • Delete source file after successful import. Permanently deletes the source Personal Folders (.pst) file if the data has been successfully imported into the target mailbox.
  4. Click Next and wait for the data import to complete.
  5. Click Finish to close the wizard.

Selecting a target folder

Restoring data > Selecting a target folder

When performing a restore, you must select the target folder in which you want to place the restored items.

You can select a target folder in any target storage registered with Recovery Manager for Exchange (see Registering a storage). There are several ways to select a target folder. It is also possible to create new folders in target storages.

This section covers:

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