Will my end-users have to update or recreate their target Outlook Profiles when their Primary Email address is updated during a domain move?
No, Microsoft Outlook will automatically detect and update their Outlook profile when their primary address is changed.
I am using the Basic Mode Email Relay Service for my domain move project. What is the best method to hold the email during the domain move and resume the delivery after the domain is moved?
I am using the Basic Mode Email Relay Service for my domain move project. What is the best method to hold the email during the domain move and resume the delivery after the domain is moved?
The easiest solution is to change your MX records from Microsoft 365 to domain that is not reachable during the domain move. For more details, please refer to this Microsoft link.
MX record change - Stop inbound mail flow
Change your primary MX record from Office 365 to domain that is not reachable, i.e. "unreachable.example.com". Internet mail servers attempting to deliver new mail will queue the mail and attempt redelivery for 24 hours. Using this method, some email may return a non-delivery report (NDR) depending on the server attempting to deliver the email. If this is a problem use an MX record backup service. There are many third-party services that will queue your email for days or weeks. Once your migration is complete, these services will deliver the queued mail to your new Office 365 organization.
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.
Technical support resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
-
Submit and manage a Service Request
-
View Knowledge Base articles
-
Sign up for product notifications
-
Download software and technical documentation
-
View how-to-videos
-
Engage in community discussions
-
Chat with support engineers online
-
View services to assist you with your product.
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I am using the Basic Mode Email Relay Service for my domain move project. What is the best method to hold the email during the domain move and resume the delivery after the domain is moved?
The easiest solution is to change your MX records from Microsoft 365 to domain that is not reachable during the domain move. For more details, please refer to this Microsoft link.
MX record change - Stop inbound mail flow
Change your primary MX record from Office 365 to domain that is not reachable, i.e. "unreachable.example.com". Internet mail servers attempting to deliver new mail will queue the mail and attempt redelivery for 24 hours. Using this method, some email may return a non-delivery report (NDR) depending on the server attempting to deliver the email. If this is a problem use an MX record backup service. There are many third-party services that will queue your email for days or weeks. Once your migration is complete, these services will deliver the queued mail to your new Office 365 organization.
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.
Technical support resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
-
Submit and manage a Service Request
-
View Knowledge Base articles
-
Sign up for product notifications
-
Download software and technical documentation
-
View how-to-videos
-
Engage in community discussions
-
Chat with support engineers online
-
View services to assist you with your product.