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NetVault 12.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Monitoring the NetVault Backup Server

You can monitor the overall status of your NetVault Backup Server from the Server Monitor page. You can use this page to view the status of clients, devices, regular jobs, and policy jobs. The Activity Chart shows the data transfer rate for jobs and the number of active jobs. You can also view the events that occurred during the selected time window.

To monitor the NetVault Backup Server:
1
In the Navigation pane, click Server Monitor.
 
* 
NOTE: The Server Monitor page is automatically loaded when you log on to the WebUI.
2
On the Server Monitor page (see Figure 2, NetVault Backup WebUI home page for MSP admin), you can view the following information.
 
Table 5. Server Monitor page
Item
Description

Client Status

This area shows the number of online clients and total client count. Move the pointer over the count to view the total number of clients and number of offline clients.

You can click this area to open the Manage Clients page.

Storage Devices

This area shows the number of online devices and total device count only for MSP administrator. Move the pointer over the count to view total count, the number of offline devices and number and type of online devices.

You can click this area to open the Manage Devices page.

Total Data Stored

This area shows the total amount of data backed up from various clients. The total storage consumed is displayed to the MSP administrator. However tenant administrator and tenant users can view the consolidated storage consumed by them.

MSP administrator can click this area to open the Explore Storage page.

Activity Chart

This chart displays the data transfer rate for active jobs and the number of active jobs. You can also view the events that occurred during the selected time window.

You can use the following settings to modify the Activity Chart:

•
Time window: This setting allows you to change the time window for the Activity Chart. The available options are 10 minutes, 1 hour, 8 hours, 12 hours, and 24 hours.
By default, the time window is set to 1 hour.
•
Event type: This setting allows you to change the event type displayed on the page. The available options are Errors Only, Key Events, and All Events.
By default, the event type is set to Errors Only.

Job Activity Charts

This area shows the summary of current jobs, policy jobs, and regular jobs in the form of bar charts.

•
Current Activity: The individual bars represent the number of jobs that are in active, waiting, pending, and scheduled states.
•
Policies: The individual bars represent the number of policy jobs that have completed successfully, completed with warnings, and failed.
•
Regular Jobs: The individual bars represent the number of regular jobs that have completed successfully, completed with warnings, and failed.

You can click a bar to open the Job Status page and view the job details for that category. For example, you can click the Active bar in the Current Activity area to view the jobs that are in progress. Similarly, you can click the Errors bar in the Regular Jobs area to view the regular jobs that have failed.

3
To open a page, click the corresponding link in the Navigation pane.

Sorting records in NetVault Backup WebUI

NetVault Backup web application supports multiple-column sorting for the tables. However, the first sorted column takes the highest precedence over the sorting of other columns. For example, if the table is sorted by the ‘Start Time’ as the primary sort, selecting sort options on the ‘ID/ Instance/ Phase’ column does not affect the list order.

To sort by a column, click the column header; to change the sort direction, click the column header again. Repeat this step for other columns by which you want to sort the table.

The arrowhead next to the column name indicates the sorting order (up for ascending order and down for descending order). A blue arrowhead is used to indicate the sort order for the primary column.

To remove a sort, click the column header for the corresponding column until the arrowhead is no longer displayed.

To choose the following actions in a column, click the column menu:

 
Option
Description

Sort Ascending

Sorts the column in ascending order.

Sort Descending

Sorts the column in descending order.

Columns

Select/ clear to show/ hide the required column (s).

Customizing tables in NetVault Backup WebUI

The following table provides a brief description of the icons at the lower- right corner of the table. You can use these icons to customize the records in the table.

 
Table 6. Customizing tables
Icon
Description

This icon is shown above the table as well as at the lower- right corner of the table. Use this icon to filter the records in the table. Click this icon to display the following two options:

•
Edit Filters: Click this option to set the filters for the records displayed in the table.
•
‘Filters’ drawer is displayed on the right- side of the page. Set the filter options and click Apply. For more information on filter options for the respective table, refer to Filter options.
•
To clear the filter settings, click Clear.
•
To close the ‘Filters’ drawer without editing or setting the filter options, click Cancel.
•
Reset Filters: Click this option to remove the user-defined filter option settings for the records in the table. This option is not shown if filters are not applied in the table.

By default, the filter is not applied and all the records are displayed in the table. When you set the filters, the applied filter options are displayed above the table and the color of filter icon and table border is changed. For example, the filters are shown as View By: Current Activity, Run Status: Waiting, Scheduled, and so on.

Move the pointer over this icon to view the page size setting, column sorting order, and filters applied in the table.

To export the table data to a CSV format file, click this icon.

Click this icon for Table Settings:

•
Set Pagesize: Click this to set the number of records per page to display in the table. Table Options dialog box is displayed. Specify the required number in the field “Specific number per page”. Click OK. By default, table options are set to Automatically, based on what will fit.
•
Restore Defaults: Click this to remove the user-defined settings for the table. A confirmation dialog appears. Click OK.

Filter options

The following table filter options are displayed in the ‘Filters’ drawer on the right side of the page. You can use one or more filters to display records that match the specified criteria. You can also include wildcards (“?” or “*”) in the search filter string.

 
Table 7. Job status filter options
Option
Description

View By

Use this option to filter the jobs based on their category. Select one of the following options:

•
Current Activity
•
Regular Jobs
•
Policy Jobs
•
Policy Jobs by policy name

By default, Current Activity option is selected.

Run Status

Use this option to filter jobs by their Run Status. For example, for ‘Current Activity’ option in the View By field, shows the following run statuses:

•
Active
•
Waiting
•
Pending
•
Scheduled

By default, all run statuses are selected. To clear a run status, click the corresponding button.

Start Time

From: To display the jobs from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To display the jobs up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.

By default, the jobs are filtered by ‘Start Time’. The default value for this setting is seven days.

You can change the default number of days by modifying the configuration settings for the Schedule Manager. For more information, see Configuring default settings for Schedule Manager.

NOTE: The Start Time filter only applies to the current session. This setting just hides the display of job status records on the Job Status page. It does not delete the records from the Scheduler Database.

Job Title

Use this option to filter jobs where the job name matches the specified string.

Job Type

Use this option to filter jobs by job type. You can select backup, restore, or reporting job types.

Client

Use this option to filter jobs for a particular client.

Plugin

Use this option to filter jobs performed using a particular plug-in.

Job ID

Use this option to filter jobs by the job ID number.

Instance

Use this option to filter jobs by the instance ID number.

From: To filter jobs from a specific instance ID, type the instance ID number.

To: To filter jobs up to a specific instance ID, type the instance ID number.

Phase

Use this option to filter jobs by the phase ID number (1 or 2).

From: To filter jobs from a specific phase ID, type the phase ID number.

To: To filter jobs up to a specific phase ID, type the phase ID number.

Next Runtime

Use this option to filter jobs by the text in the ‘Next runtime’ column.

Current Status Text

Use this option to filter jobs by the text in the ‘Current Status’ column.

Last Exit Status Text

Use this option to filter jobs by the text in the ‘Last Exit Status’ column.

Exit Status

This option is displayed when you select ‘Regular Jobs’, ‘Policy Jobs’, and ‘Policy Jobs by policy name’ in the View By option.

Use this option to filter jobs by their exit status such as Healthy, Warnings, and Errors. By default, all statuses are selected. To clear a status, click the corresponding button.

Select Policies

This option is displayed when you select ‘Policy Jobs by policy name’ in the View By option.

Use this option to filter the policy jobs by their policy name. Select the policy name to filter the jobs in the policy.

 
Table 8. View logs filter options
Option
Description

Display Level

Use this option to filter the messages based on their severity level. When you specify the severity level, the messages at that level and higher are displayed.

Select one of the following options:

•
All
•
Background
•
Information
•
Job Messages
•
Warnings
•
Errors
•
Severe

By default, Display Level is set to ‘Job Messages’.

Date

From: To filter logs from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter logs up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.
NOTE: To display from the first log message, select only the To option. To display up to the last log message, select only the From option.

Job ID

Use this option to filter logs by job ID number. Type the job ID number.

Instance

Use this option to filter logs by instance ID number. Type the instance ID number.

Classes

Use this option to filter logs for a particular class. The following are the log classes:

•
System
•
Schedule
•
Jobs
•
Media
•
Devices
•
Database
•
Plugins
•
UI

By default, all log classes are selected. To clear a class, click the corresponding button.

Clients

Use this option to filter logs for a particular client. Select the client name.

Message text

Use this option to filter logs that contain a particular string. Type the filter string.

 
Table 9. View events filter options
Option
Description

Date

From: To filter events from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter events up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.
NOTE: To display from the first event, select only the To option. To display up to the last event, select only the From option.

Classes

Use this option to filter events for a particular class. Events are organized into the following categories or classes:

•
Audit
•
NetVault Time
•
Device
•
Job
•
Licensing
•
Log Daemon
•
Machines
•
Media
•
Media Database
•
Policy
•
Scheduler Database
•
Stats Collection
•
Appliance

By default, all event classes are selected. To clear a class, click the corresponding button.

Event Name

Use this option to filter events by name.

Message Text

Use this option to filter event messages that contain a particular string. Type the filter string.

 
Table 10. Manage job definitions filter options
Option
Description

Job Title

Use this option to filter jobs where the job name matches the specified string.

Job ID

Use this option to filter jobs by the job ID number.

Policy

Use this option to filter jobs by policy name.

Job Type

Use this option to filter jobs by job type. You can select backup or restore job types.

Plugin

Use this option to filter jobs performed using a particular plug-in.

Client

Use this option to filter jobs for a particular client.

Selection Set

Use this option to filter jobs by selection set.

Plugin Options Set

Use this option to filter jobs by plug-in options set.

Schedule Set

Use this option to filter jobs by schedule set.

Source Set

Use this option to filter jobs by source set.

Target Set

Use this option to filter jobs by target set.

Advanced Options Set

Use this option to filter jobs by advanced options set.

Next Run Time Text

Use this option to filter jobs by the text in the column ‘Next Run Time’.

 
Table 11. Manage policies filter options
Option
Description

Policy Name

Use this option to filter the policy jobs where the policy name matches the specified string.

Policy Status

Use this option to filter policy jobs based on policy status. The following policy statuses are displayed:

•
Completed
•
Warning
•
Failed

By default, all statuses are selected. To clear a policy status, click the corresponding button.

Policy State

Use this option to filter policy jobs based on policy state. The following policy states are displayed:

•
Dormant
•
Active
•
Quiescing
•
Quiesced

By default, all states are selected. To clear a policy state, click the corresponding button.

 
Table 12. Job history filter options
Option
Description

Job Title

Use this option to filter jobs where the job name matches the specified string.

Job ID

Use this option to filter jobs by the job ID number.

From: To filter jobs from a specific job ID, type the job ID number.

To: To filter jobs up to a specific job ID, type the job ID number.

Phase

Use this option to filter jobs by the phase ID number (1 or 2).

From: To filter jobs from a specific phase ID, type the phase ID number.

To: To filter jobs up to a specific phase ID, type the phase ID number.

Instance

Use this option to filter jobs by the instance ID number.

From: To filter jobs from a specific instance ID, type the instance ID number.

To: To filter jobs up to a specific instance ID, type the instance ID number.

Client

Use this option to filter jobs for a particular client.

Plugin

Use this option to filter jobs performed using a particular plug-in.

Policy

Use this option to filter jobs included in a policy.

Job Type

Use this option to filter jobs by job type. You can select backup, restore, or reporting job types.

Status

Use this option to filter jobs by their Run Status (Succeeded, Failed, Aborted, and others).

End Time

Use this option to filter jobs that completed at a particular time.

From: To filter jobs from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter jobs up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.
 
Table 13. Create Restore Job - Choose Saveset filter options
Option
Description

Backup Time

Use this option to filter the savesets created during a specified period.

From: To filter savesets from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter savesets up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.

Client

Use this option to filter the savesets created for particular clients. Select the client (s) to view the corresponding saveset (s).

Plugin

Use this option to filter the savesets created using a particular plug-in. Select the plug-in to view the corresponding savesets.

Job

Use this option to filter the savesets created for particular jobs.

Select the job (s) to view the corresponding saveset (s).

 
Table 14. Catalog Search Results filter options
Option
Description

Backed Up

Use this option to filter the catalog search records from a saveset that is backed up during a specified period.

From: To display the records from backed up date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To display the records up to backed up date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.

Clients

Use this option to filter records created for particular clients.

To filter the records for a particular virtual machine, from the Plug-in for VMware, select the desired VM name (s).

To hide the records of a client, clear the corresponding check box.

Plugins

Use this option to filter records for a particular plug-in. To hide the records of a plug-in, clear the corresponding check box.

Jobs

Use this option to filter records by the job ID number. To hide the records of a Job ID, clear the corresponding check box.

 

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