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NetVault 12.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Restarting a job

The Restart method lets you resume a backup from the point the job was stopped. To have this ability, you must configure the job as restartable.

The following plug-ins support this feature:

Plug-in for FileSystem: The Plug-in for FileSystem allows you to stop a backup job at any point and resume it later from the same point. To have this ability, you must configure the backup option Enable Restartable Backup for the job. For more information about this option, see the Quest NetVault Backup Plug-in for FileSystem User’s Guide. When you stop the job, the plug-in generates an index for all items that have been processed up to that point and sets the job status to Job Stopped. When you restart the job later, the plug-in runs an Incremental Backup job to back up the remaining files and folders.
Plug-in for VMware: The Plug-in for VMware allows you to restart a job to back up only those virtual machines that failed previously. To have this ability, you must configure the backup option Enable Restartable backups for the job. For more information about this option, see the Quest NetVault Backup Plug-in for VMware User’s Guide. When a restartable backup completes with some failed virtual machines, the plug-in generates an index for the completed virtual machines and sets the job status to Job Stopped. When you restart a job, the plug-in runs an Incremental Backup job to back up the failed virtual machines.
NOTE: The Restart method does not work if you select multiple jobs simultaneously.

Placing a job on hold

To prevent a scheduled job from running, you can place the job on hold. When you place a job on hold, its schedule is disabled until you resume the job.

Resuming a job

When you place a job on hold, its schedule is disabled until you resume the job. You can resume the scheduling of the job from the Job Status page.

When the schedule is resumed, the Next runtime column is updated to display the date and time when the next instance is scheduled to run.

Determining the reason for "waiting for media" status

When a job is in Waiting for Media state, it implies that the job is unable to initiate data transfer as the target drive or media item is unavailable. The Diagnose Job method allows you to determine the exact reason for this state.

A job may be in the Waiting for Media state due to the following reasons:

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On the Diagnose Media Request page, you can view the following information:
Media Request ID: Media request ID.
Request Type: Backup or restore.
Status: Status of the media request.
Priority: Media request priority.
Client: NetVault Backup Client on which the job is running.
Media: Target media and group label (if specified).
Reuse Media: The “Reuse Media” option is selected or not.
Required Space: Amount of space required on the media to complete the current request.
Ensure backup is the first on the target media: The “Ensure This Backup is First on the Media” option is selected or not.
Auto-Label: The “Label Blank Media Automatically” option is selected or not.
Mark Read-Only After: The “Mark Media Read-Only” option is selected or not.
Media Format: Media format.
Unload on Completion: Media to be unloaded after job completion or not.
Drives: Drive on which the tape resides.
Force Local: The “Local Drives Only” option is selected or not.
Network Compression: The “Network Compression” option is selected or not.
The Reasons table lists the reasons why the specified device or media cannot be used for the job. The following list provides some examples:
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