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Foglight for Application Operations 5.9.8 - User Guide

Introducing Foglight APM Monitoring Transactions Examining Response Times Examining Error Breakdowns Viewing Real User Activity from a Geographical Perspective Using the SOC Transactions Tab Creating Custom Drag-and-Drop Dashboards APM Tile and View Reference Appendix: Enabling End User Transactions from FxM and FxV

Multi-Location Synthetics layout

The Multi-Location Synthetics tile shows summarized data about a synthetic transaction executed from multiple locations. This type of layout shows the total number of script execution locations and the numbers of locations for each alarm state (Normal, Warning, Critical, and Fatal). For more information about the metrics appearing on this tile, see section Multi-Location Synthetics tile.
Figure 31. Multi-Location Synthetics tile
Drill down on this tile (click the title bar) to open the Synthetic User Performance detail view. For more information about the metrics appearing on this view, see section Synthetic User Performance detail view.
Figure 32. Synthetic User Performance detail view
Drilling down on an individual location displays the Synthetic Result detail view. For more information about the metrics appearing on this view, see section Synthetic Result detail view.

Exploring response time breakdowns from the SOC

The Response Time Breakdown tab of the Real User (FxM) Performance detail view provides a summary of response time breakdowns for a selected transaction group.
 
* 
NOTE: This walkthrough describes exploring end user data collected from an FxM appliance. For a similar walkthrough of exploring end user data collected from Foglight APM Appliances, see Investigating real user APM transactions.
To view the response time breakdowns:
1
On the SOC, click the title bar of any transaction group that has an associated hit filter.
 
* 
TIP: Real user transaction groups that are configured for response time breakdown views are indicated with the icon at right:
The Real User (FxM) Performance detail view opens.
2
Click the Reponse Time Breakdown tab.
Figure 33. Real User (FxM) Performance detail view with the Response Time Breakdown tab selected
In this view you can quickly check the execution time for a request through the various components that are included in the transaction group.
 
* 
NOTE: The execution times in this view are aggregated for the current timeslice.
•
The upper portion of the tab provides a list of components with average execution times for the current timeslice and a sparkline that illustrates the average execution time during the selected time range.
•
The lower portion of the tab provides the same average execution time information in a dependency path view. The average execution time is displayed below the icon for the component.
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The dark grey arrows (paths in current timeslice) indicate the path taken by at least one request in the current timeslice (for example, between 3:20 and 3:25pm).
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The light grey arrows (paths in selected time range) indicate the path taken by at least one request in the selected time range (for example, in the last four hours).
For example, in the previous image, you can see that 181.9 ms were spent on MedRec1Server1, and only 79.9 ms were spent on MedRec1Server2. The breakdown information makes it clear that MedRec1Server1 is causing a bottleneck for requests.
From here you can:
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Click Explore Breakdowns to open the Response Time Breakdown Explorer dashboard. For more information, see Examining Response Times.
•
Click a component icon to view a chart of the average historical response time for that component based on the selected time range.
Figure 34. The average historical response time for MedRec1Server1 for the selected time range
This chart provides a comparison of the average execution time for the selected component (in blue), overlaid on the total average execution time for the transaction (in grey). The vertical blue bar on the chart indicates the current timeslice.
 
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TIP: If you click a datasource component icon, the chart also includes a Map to Application Component button. For more information, see Mapping datasources.
Click More Details to drill down to a detailed view of the selected application component. For example, from an application server component, you can access the Java™ application server details view.

Configuring display options

You can customize the layout of the Transactions tab by selecting the appropriate options in the Tile Display Options dialog box. Use these options to control the total number of tiles, the order in which they appear, and the rollup options for multiple FTR locations.
 
* 
NOTE: These settings apply on a per-user basis.
To configure display options:
•
On the Transaction tab of the SOC, click Display Options.
The Tile Display Options dialog box opens. For more information, see Configuring display options.
 

Creating Custom Drag-and-Drop Dashboards

You can quickly and easily create a drag-and-drop dashboard to customize the view you want to use for triage with a specific application. This can be helpful when you want to:
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Enhance or simplify your triage process for a specific application by exposing important components or notes for a specific application.
•
Visualize your end users and applications in a geographical distribution.
For example, suppose you have a service that includes summarized data from a number of different locations, and you want to visualize this at-a-glance, relative to their geographic location. The procedures that follow walk you through creating such a dashboard, adding view elements for Real User and Synthetic transactions, and adding map components.
Figure 56. Example of a custom dashboard created using drag-and-drop components
To create a custom dashboard:
1
Open the action panel on the right-hand side of the Foglight interface.
2
In the Other actions section of the action panel, click Create dashboard.
The Create Dashboard wizard opens.
3
Select Use All Data (the default setting) and click Next.
4
On the View Properties page, type a name for your new dashboard in the Name box.
5
Select the Share this dashboard and allow it to be included in other custom dashboards check box.
6
Click Next.
7
On the Select Dashboard Layout page, select Fixed Size.
8
Click Finish.
9
The Add View wizard opens automatically. Click Cancel.
Next, add Real User data views to the dashboard.
To add Real User data to a custom dashboard:
1
On the action panel, click the Data tab.
2
In the Data list, expand Services > All Services.
3
Locate and expand the service you want to view (for example, Medical Records).
4
Expand Real User Results and select the application component (for example, MD Admin).
5
Drag and drop the application component onto the dashboard in the display area. A menu opens.
6
Click Select a view. The Create View wizard opens.
7
On the Select a Template page, expand Application Performance Monitoring, and click Application Component Thumbnail.
8
Click Finish.
9
Drag and drop another application component onto the dashboard (for example, MD PatientVisit).
10
From the menu that opens, click Use previous selection.
The Real User thumbnail view appears on the dashboard.
Next, add a table containing Synthetic transaction results.
To add Synthetic Transaction data to a custom dashboard.
1
From the Data list in the action panel, drag and drop Synthetic User Results onto the dashboard display area.
2
From the menu that opens, select Create a table. The Create View wizard opens.
3
On the Select Properties page, select the Show All check box.
4
Select the following properties:
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Aggregate State Severity - AlarmSeverity
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Name - String
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availability - Metric
5
Click Next.
6
On the Configure Columns page, click in the Renderer box for the availability property and select Sparkline from the list.
7
Optional — Click in the Label box for the Aggregate State Severity property and type State.
8
Optional — Click in the Label box for the availability property and type Availability.
9
Click Next.
10
The Table Preview page loads, displaying a preview of the table you have just configured.
If you are satisfied with the table’s appearance, click Finish.
11
On the action panel, click the General tab.
12
Click Edit page layout.
13
Reposition the data views by dragging and dropping them into place.
14
With the table view selected, you can enlarge the table by dragging the border to the desired dimensions.
15
Click Done to lock the views in place and continue adding views.
To add Real User data in a Geographical Perspective to the dashboard:
1
On the action panel, click the Data tab.
2
Drag and drop a Real User result (for example, MD Admin) onto the dashboard.
3
From the menu that opens, click Select a view.
4
Expand End User > Geographical Perspective > Measurements.
5
Select Map of Users.
6
Click Finish.
7
Drag and drop another application component onto the dashboard (for example, MD PatientVisit).
8
From the menu that opens, click Use previous selection.
9
On the action panel, click the General tab.
10
Click Edit page layout.
11
Reposition the data views by dragging and dropping them into place.
Finally, add views for application and database servers.
To add application component views to the dashboard:
1
On the action panel, click the Data tab.
2
Drag and drop an application server from the JavaEE Application Servers list (for example, MedRec1Server1).
3
On the menu that opens, click Select a view.
4
Expand Application Performance Monitoring and click Application Component Thumbnail.
5
Click Finish.
6
Drag and drop another application server onto the dashboard (for example, MedRec1Server2).
7
On the menu that opens, click Use previous selection.
8
Reposition the thumbnail views as necessary.
9
Expand Oracle Instances and drag and drop a database server instance onto the dashboard (for example, MEDRECDB-MEDREC1).
10
On the menu that opens, click Select a view.
11
Expand Application Performance Monitoring and click Application Component Thumbnail.
12
Click Finish.
13
On the action panel, click the General tab.
14
On the dashboard, click Done.
The at-a-glance custom dashboard is now complete.
You can link this dashboard to the Explore icon for the service it represents on the Service Operations Console. For more information, see Linking a custom dashboard to the Explore icon for a service.
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