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Foglight APM for Real User Experience 5.9.11 - User Guide

Getting started with Foglight APM Monitoring Transactions Viewing Real User Activity from a Geographical Perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating Custom Drag-and-Drop Dashboards APM Tile and View Reference

Investigating sequence results

This workflow walks through how to use the data in the Search Sequences table. You may want to save your searches so that you can quickly rerun them to monitor performance on an ongoing basis.

To investigate sequences from search results:
1
From the Search Sequences dashboard, run a search.
•
Running saved searches
•
Repeating the last search
•
Defining simple searches for sequences
•
Defining expert searches for sequences
When a search matches sequences in the database, the results table displays the sequences.
2
To identify sequences that may warrant further investigation, review the following columns.
•
Status—look for icons other than the Normal icon. A sequence event can be used to set the status of a sequence. APM Administrators define and manage sequence analyzers.
•
Events—look for patterns across all sequences. Did many users abandon the critical path at the same event? Why might that be?
•
Duration—click this column heading to sort the sequences from longest to shortest. You may want to investigate why some sequences were extra long (was it due to slow response times?) or very short (did the user abandoned the critical path or was the sequence terminated by an error?).
•
Custom Fields—custom fields can help you understand the placement of a sequence within the user’s entire session. The Initial Referer tells you which page the user visited before starting the critical path.
3
Select a sequence to investigate and click its Session Explorer icon.
The Session Explorer opens.
4
You can explore the sequence in the same way you explore a session. See Investigating issues reported during real user sessions.
5
If you suspect that poor performance is localized to a city, region, or country, you can create a map using the search results. In the search results, click Map . For more information, see Viewing search results in a map.
6
If many sequences reflect the same issue, it may be helpful to create a pivot chart that aggregates data for all users. Return to the search results. Click Pivot . For more information, see Viewing search results in pivot charts.

Managing searches

In all the Search dashboards, you can save and rerun searches. You can also clear search results from the table.

For more information, see the following topics:

•
Repeating the last search
•
Saving searches
•
Running saved searches
•
Clearing search results
•
Defining match conditions for expert searches

Repeating the last search

To repeat the last search performed in a Search dashboard, click Search. The search parameters appear at the top of the dashboard beside Search Description, and the number of matches appears beside Search Results. The matches (if any) are listed in the table.

Saving searches

For the searches that you perform frequently, consider saving them. You can shared saved searches among people with the same user role. For example, an APM Administrator can create searches useful to APM Operators and share them by selecting that user role.

To save a search:
1
Define and run a search.
2
Click Save Search.
The Save Search dialog box opens.
3
Specify a name for the search.
4
Choose whether you want the search available only to you (current user account) or available to everyone with a specific user role. In the latter case, select the user role from the list.
Figure 38. Save Search dialog box
5
Click Save.
The dialog box closes. On the Search Hits dashboard, the parameters for the loaded search appear beside Search Description. The search results are not updated yet.
6
To run the loaded search, click Search.
The search results display matches (if any).
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