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Foglight APM for Real User Experience 5.9.11 - User Guide

Getting started with Foglight APM Monitoring Transactions Viewing Real User Activity from a Geographical Perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating Custom Drag-and-Drop Dashboards APM Tile and View Reference

Using the Hit Inspector

The Hit Inspector shows content similar to the Hit Detail View, but within the context of a session. When you select a hit in the table, hit details and metrics appear below the table. As you review the details, you may want to collapse the views you are not interested in. Then you can focus on the details of interest. Click the Client Detail, Metric Updates, and Other Information links to view additional information about the hit.

To review hit details from the Session Explorer:
1
Click the Hit Inspector tab.
2
In the first column, select the radio button for the hit you want to investigate.
Hit details appear below the table.
Figure 41. Session Explorer, Hit Inspector tab

Managing saved sessions

As you investigate sessions in the Session Explorer, you can save interesting sessions to review later. You can also export sessions for archive purposes or to send to Quest Support. To replay an exported session, import it into Foglight. You replay saved and imported sessions in the Session Explorer.

For more information, see the following topics:

•
Saving sessions
•
Exporting sessions
•
Importing sessions
•
Replaying saved sessions

Saving sessions

While looking at a session in the Session Explorer, if you find an issue that needs further investigation, save the session. You may also want to save a session to use as a baseline before performance improvements are made to a web application. When escalating an issue, include the names of relevant saved sessions. The person responsible for resolving issues can review the sessions in Foglight and use the session data to help solve the problem.

Saved sessions are shared among all Foglight users with the role of APM Administrator or APM Operator. When naming sessions, you may want to include your name along with other identifying information for the session.

 
* 
CAUTION: If you have the role of APM Sensitive Data Viewer, the saved session may contain sensitive data. To avoid saving sensitive data, log in as a user that does not have the APM Sensitive Data Viewer role enabled. Saved sessions containing sensitive data can be viewed only by users with the APM Sensitive Data Viewer role.
To save the current session:
1
In the Session Explorer, click Save.
2
In the Save Session Name field, type a name for the session.
3
Click Save.
A message box confirms when the save file has been created.
4
Click OK.
Related Topics
•
Exporting sessions
•
Importing sessions
•
Replaying saved sessions
•
Replaying sessions, hits, and sequences

Exporting sessions

Because saved sessions are shared, anyone can delete saved sessions. To back up your saved sessions, or to keep sessions for future reference, export the sessions to a local drive. Exported sessions are also a useful tool for Quest Support to diagnose data issues. Sessions are exported in ZIP format.

 
* 
CAUTION: If you have the role of APM Sensitive Data Viewer, the exported session may contain sensitive data. To avoid exporting sensitive data, log in as a user that does not have the APM Sensitive Data Viewer role enabled. Imported sessions containing sensitive data can be viewed only by users with the APM Sensitive Data Viewer role.
To export a session:
1
In the Session Explorer, click Export.
A message box confirms when the export file has been created, and prompts you to download the ZIP file.
2
Click Download and save the file to your local drive.
Related Topics
•
Importing sessions
•
Replaying saved sessions
•
Saving sessions
•
Replaying sessions, hits, and sequences
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