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Foglight Agent Manager 5.9.3 - Foglight Agent Manager Guide

Configuring the embedded Agent Manager Installing external Agent Managers
Understanding how the Agent Manager communicates with the Management Server Deploying the Agent Manager cartridge Downloading the Agent Manager installer Installing the Agent Manager Starting or stopping the Agent Manager process Frequently asked questions
Configuring the Agent Manager Advanced system configuration and troubleshooting
Configuring Windows Management Instrumentation (WMI) Configuring Windows Remote Management (WinRM) UNIX- and Linux-specific configuration
Monitoring the Agent Manager performance Deploying the Agent Manager to large-scale environments

Granting access to dllhost.exe when Windows Firewall is enabled

Granting access to dllhost.exe when Windows Firewall is enabled

When an agent connects to a monitored Windows host from a UNIX machine, and the Windows firewall is enabled, access to dllhost.exe must be allowed through the firewall.

Enabling agents to connect locally on Windows

When a WMI agent connects to the same machine it is running on (that is, localhost) using credentials that explicitly specify a user other than the currently logged on user, you must make certain registry changes to allow the required COM services to run.

Releasing a locked MySQL process

The Agent Manager uses the wmiprvse.exe process to make use of WMI for remote Windows® monitoring. However, in some situations, this process can lock the MySQL process, mysqld.exe, preventing it from being uninstalled, deleted, moved, or updated.

Stop the wmiprvse.exe process.

Configuring Windows Remote Management (WinRM)

Windows Remote Management is the Microsoft® implementation of the Web Services Management Protocol (WSMAN) which is a Simple Object Access Protocol (SOAP) based protocol over HTTP/HTTPS and is used for system management. For more information, visit

WinRM has two authentication mechanisms that are used by the Agent Manager to establish connections:

Negotiate authentication is based on Kerberos authentication, involving tickets/keys obtained from a Key Distribution Center (KDC).
Basic authentication uses standard HTTP headers to communicate directly with the remote machine.

When the Agent Manager is installed on AIX, Negotiate authentication is not currently supported. In such cases, only Basic authentication can be used. For more information, see About WinRM connection ports.This section provides solutions for the following issues:

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