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Recovery Manager for Exchange 5.8.1 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Configuring Microsoft Outlook

Getting started > Configuring Microsoft Outlook

Recovery Manager for Exchange requires Microsoft Outlook. For supported versions of Outlook, see the "System Requirements" section in the Release Notes supplied with this release.

Note: Recovery Manager for Exchange supports only standalone installation of Outlook 2016. If you use Click-to-Run technology or Microsoft App-V deployment to run Microsoft Outlook, some RMEX features may not work correctly or may be unavailable.

Also, we recommend that you choose standard or full installation for other Outlook versions.

Configuring Outlook includes the following steps:

Step 1: Start Outlook

Start Outlook. Depending on the Outlook behavior and the Outlook version you use, perform the corresponding action as listed in the below table.

Table 9: Outlook behavior and your actions

Outlook behavior Your action
Outlook main window opens. Proceed to Step 2: Set Outlook as the default client.

One of the following wizards opens:

  • Startup Wizard
  • Welcome to Microsoft Outlook 2013 Wizard
  • Welcome to Microsoft Outlook 2016 Wizard

If you are using Outlook 2003

  1. Step through the wizard.
  2. On the E-mail Accounts page, select No.
  3. Click Finish.

If you are using Outlook 2007 or Outlook 2010

  1. Step through the wizard.
  2. On the E-mail Accounts page, select No.
  3. Click Next.
  4. On the Create Data File page, select the Continue with no e-mail support check box.
  5. Click Finish.

If you are using Outlook 2013 or Outlook 2016

  1. Step through the wizard
  2. On the Add an Email Account page, select No.
  3. Click Next.
  4. Select the Use Outlook without an email account check box, and click Finish.
Internet Connection Wizard opens. Click Cancel to close the wizard.
Office Activation Wizard opens. Follow the instructions in the wizard to activate your software.
Choose Profile dialog box opens. Select the profile you want to use and click OK.
New Profile dialog box opens.

If you are using Outlook 2003

  1. In the Profile Name box, type a profile name.
  2. Click OK.
  3. On the E-mail Accounts page, select View or change existing e-mail accounts.
  4. Click Next, then click Finish.
  5. If a confirmation message appears, click OK.

If you are using Outlook 2007, Outlook 2010, Outlook 2013 or Outlook 2016

  1. In the Profile Name box, type a profile name.
  2. Click OK.
  3. On the Auto Account Setup page, click Cancel.
  4. If a confirmation message appears, click OK.

Step 2: Set Outlook as the default client

To set Outlook as the default client in Windows XP, Windows Server 2003, or Windows Server 2003 R2

  1. In Control Panel, double-click Internet Options.
  2. On the Programs tab, ensure that Microsoft Outlook is selected in each of these boxes:
    • E-mail
    • Calendar
    • Contact list
  1. Click OK.

To set Outlook as the default client in a later version of Windows

  1. At a command prompt, run the following command:

%systemroot%\system32\control.exe /name Microsoft.DefaultPrograms

  1. In the window that opens, click the Set your default programs command link.
  2. Under Programs, select the entry representing Microsoft Outlook, and then click Set this program as default.

Step 3: Ensure that Cached Exchange Mode is disabled

Recovery Manager for Exchange does not support Cached Exchange Mode, therefore if you are using Outlook 2003 or later, make sure that Cached Exchange Mode is neither enabled in Outlook nor enforced by Group Policy. For more information on how to disable Cached Exchange Mode in Outlook, see the documentation for your version of Outlook.

Configuring IBM Lotus Notes

Getting started > Configuring IBM Lotus Notes

To view, search, and restore Lotus Domino data, you must install IBM Lotus Notes on the Recovery Manager for Exchange computer. For supported versions of IBM Lotus Notes, see the "System Requirements" section in the Release Notes supplied with this release.

To configure Lotus Notes for use with Recovery Manager

  • Start Lotus Notes.

If the Lotus Notes main window opens, Lotus Notes is ready for use with Recovery Manager for Exchange. Otherwise, complete the Client Configuration Wizard that starts.

Note: When installing or configuring Lotus Notes, do not set it as the default e-mail client. You can specify any other installation and configuration parameters at your discretion.

Working with storages

Working with storages

About storages

Working with storages > About storages

A source storage is a storage that Recovery Manager for Exchange can search and restore data from. Registering a source storage with Recovery Manager for Exchange allows you to search that storage and restore messagelevel items, mailboxes, or public folders the storage contains. All source storages registered with Recovery Manager for Exchange are located in the Source Storages node in the left pane.

A target storage is a storage to which Recovery Manager for Exchange can restore data. All target storages registered with Recovery Manager for Exchange are located in the Target Storages node in the left pane.

Items that are supported as source or target storages depend on the Recovery Manager for Exchange edition you are using. For more information, see Comparison of Recovery Manager for Exchange editions.

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