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Rapid Recovery License Portal 6.0.1 - User Guide

Getting Started with the Dell Data Protection | Rapid Recovery License Portal Managing Licenses in the Dell Data Protection | Rapid Recovery License Portal
Downloading Software from the License Portal Using the Dashboard Performing Global Searches in the License Portal Configuring Personal Settings Configuring Email Notifications Settings Changing your Password Managing Users Managing Groups Managing Licenses Managing Registered Agent Machines Managing Cores Working with License Portal Reports
Third Party Legal Notices

Changing your Password

On the Change Password tab in the Account Profile page, you can change the password for your account.

To change your password
1
In the upper right area of the License Portal, click your user name, which is your email address, and then click Personal Settings.
The Account Profile page appears.
2
Click the Change Password tab.
3
In the Current Password text box, enter the current password for your account.
4
In the New Password text box, enter the new password for your account.
* 
NOTE: Passwords must contain a minimum of eight characters. For optimal security when creating a password, it is best to use a combination of upper and lowercase characters in combination with numeric and unique symbols. The new password cannot be a password that you have previously used.
5
In the Confirm New Password text box, re-enter the new password.
6
Depending on the characters you choose for a password, the strength of the password appears as either:
•
Very Weak
•
Weak
•
Normal
•
Strong
•
Very Strong
7
Click Change Password.

Managing Users

Within the License Portal, you can easily view and manage users. As an administrator, you can perform the following actions for a user: invite users to a group, set or modify access privileges, delete users, or assign users to groups. Refer to the following topics for more information about managing users.

•
Viewing and Searching for Users
•
Viewing and Working with User Details
•
Inviting Users and Setting User Security Privileges
•
Editing User Security Privileges
•
Deleting a User
•
Approving a User

Viewing and Searching for Users

Users are associated with groups and can be viewed from the User area of the License Portal. Admin users can invite new users to a group.

* 
NOTE: To view the users in a group, the logged on user must have administrative privileges in this user group.
To view and search for users
1
In the left navigation area of the License Portal, click Users.
2
You can view the following details for users in a group:
•
Status - The status of the user as either Active or Pending Approval.
•
Full Name - The first and last name of this user.
•
Email address - The email address associated with this user account.
•
Last logon date - The date this user last logged on.
•
Home group - The group to which this user belongs.
•
Privileges - The type of access privilege this user has.
3
To sort the list of users in the table, click the column heading by which you want to sort.
4
To filter the list of users or search for users, do the following:
a
To search by name, email or group, enter text in the text boxes that appear in the Full Name, Email, and Home Group columns.
b
To search by last logon date, click the drop-down calendar in the Last Logged In column, and select a date or date range.
Any search results appear in the table below the search options you specified.
5
To start a new search, click the link, Clear Filters, in the Actions column.
* 
NOTE: You can export the list of users as needed. To export, on the Export drop-down menu, click Export to XLS or Export to PDF as appropriate. Microsoft Excel 2010 and higher are supported export formats.

Viewing and Working with User Details

In the License Portal you can view a variety of detailed information about a user, such as identifying information and modification history.

To view and work with user details
1
In the left navigation area of the License Portal, click Users.
2
In the Actions column of the user for which you want to view details, click the Details icon.
In the Details dialog box, you can view the user’s email address, access privileges, the root group to which this user belongs, and a history of modifications to this user account.
3
Click the following actions for this user as needed:
•
Revoke all Privileges - To revoke the user’s privileges from all the groups on the License Portal. Once privileges are revoked, the user cannot log on to the portal.
•
Edit Privileges - To change the user’s access privileges to License Portal functionality. For more information about setting user privileges for this user, see the topic, Editing User Security Privileges.
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