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Rapid Recovery License Portal 6.0.1 - User Guide

Getting Started with the Dell Data Protection | Rapid Recovery License Portal Managing Licenses in the Dell Data Protection | Rapid Recovery License Portal
Downloading Software from the License Portal Using the Dashboard Performing Global Searches in the License Portal Configuring Personal Settings Configuring Email Notifications Settings Changing your Password Managing Users Managing Groups Managing Licenses Managing Registered Agent Machines Managing Cores Working with License Portal Reports
Third Party Legal Notices

Adding a Group or Subgroup

Complete the following steps to add a group or to add a subgroup to an existing group.

If you own and are managing AppAssure appliances in the License Portal, you have the ability to add software groups for your AppAssure 5 or RapidRecovery Cores. When you are creating groups and you have both software and appliance licenses, you need to enure that you have selected Software Capacity (for appliances) or Software as appropriate for viewing the proper license(s) in the proper group(s).

License keys for AppAssure appliances and software are different and are not interchangeable; therefore, if you want to use AppAssure 5 or RapidRecovery Core software (for replicating appliance agent snapshots to a core, for example), you need to create a new software group for that Core. (You will need the license key to download and activate the Core.)

1
If you have both software and appliance licenses, at the top of the License Portal, click Software or Software Capacity on the drop-down as needed to select the type of group you are creating. (To add a sub-group, navigate to the group to which you want to add a sub-group.)
Click Add Group.
5
Click Add.

Deleting a Group

You can easily delete a group on the Groups page of the License Portal. When you delete a group, all users, agents, cores and subgroups of the group are also deleted.

Complete the steps in the following procedure to delete a group.

Editing Group Information

In the License Portal, you can modify a variety of group settings. Complete the steps in the following procedure to modify identifying information for a group.

Refer to the following topics for more information about modifying other group settings.

Group Name

Enter a name for the group. The group name is used to identify the group.

Owner

Displays the email address of the user who owns this group. This user represents the administrator for the group, who controls user registration and access. This user receives email notifications when users register for an account on a subdomain.

Subdomain

For a root group, if you have proper access, you can enter the subdomain for portal access. The subdomain represents the first part of the URL that directs users to the License Portal.

Reference ID

You can enter a reference ID to help you identify this group.

Description

Enter a description for the group.

3
You can select the Show in Reports checkbox to ensure the group appears in group-related reports.
4
Click Save.

Editing Branding Settings for the Root Group

The License Portal allows administrators with proper access to re-brand certain settings for the root group, such as images, logos or contact information. Complete the following steps to edit the branding settings for the root group.

2
In the left navigation area of the License Portal, click Settings. (You can also click Settings in the left navigation area of the License Portal if the group you want to modify is currently selected.)
3
Click the Rebranding tab.

Select Image

Browse to locate and select the image (with the .png, .jpg., or .gif file extension) you want to use to re-brand the License Portal with your company’s logo.

Select Icon

Browse to locate and select the icon (with the .ico file extension) you want to use to re-brand the License Portal with your company’s icon.

Contact Us

Select the set of Contact Information you would like to use for your License Portal. You can select one of the following options:

Dell Software Contacts. Uses the default Dell contact information for AppAssure products.
Same as Company Info. Uses the contact information that is entered on the Company Info tab.
Custom Contacts. Lets you enter custom contact information in the contact fields.
5
You can click Reset Branding to revert settings back to the Dell Software defaults.
6
Click Save.
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