Losing Network Connectivity during Hot-Add backup or replication. (4045765)

Snapshots are still present on VM’s to backed up and the HDD’s to be backed up are still assigned to vRanger. If another backup was run before removing snapshots from VM’s and Hot-added HDD’s on vRanger server the follow in error will show up:

“Unable to access <unspecified Filename> since it is locked”.

Also, if you remove the mapped VMs HDD(s) from the vRanger you will get this error if you try to run another backup:

“Cannot backup vm 'Tim_2008x86A' - snapshot hardware configuration mismatch. Please commit all open snapshots before continuing backup”

Losing network connectivity to the vRanger server during a hot-add backup or replication.

If backup was not run on VM after the failure:

1. Remove VMDK mapping on vRanger server or Virtual Appliance.
2. Delete vRanger Snapshot in Snapshot manager
3. Re-Run backup

A backup was run without cleaning up VMDK mapping and deleting Snapshots:

1. Remove the VMDK, of VM being backup or replicated, from vRanger server or Virtual Appliance.
2. Through Snapshot Manager, Create a snapshot on the VM that the backup failed.
3. Through Snapshot Manager, Delete All snapshots. This will clear the one you created and the two that vRanger created during the original backup and second failed attempt.
4. Re-Run Job