Rapid Recovery 6.4 - Release Notes

Deprecated features

The following is a list of features that are no longer supported starting with Rapid Recovery 6.4.

Upcoming end of support for Rapid Recovery version 6.1.3

This notification is for customers who continue to run Rapid Recovery release 6.1.3 or older.

Rapid Recovery version 6.1.3 is in limited support until it is officially discontinued on May 22, 2020.

Other than helping users to upgrade, Quest Data Protection Support is not obligated to assist with discontinued versions. Any issue found with discontinued software is not patched; instead, engineering efforts are focused on supported versions and building new features. If you have a perpetual license, you are welcome to continue using older versions of Rapid Recovery without support.

Users of Rapid Recovery version 6.1.3 or earlier are encouraged to upgrade to fully supported versions, for which enhancements and defect fixes are considered. Please review your requirements and check all systems for compatibility. Supported versions of our software can be found on the Downloads page of the Support website.

For more information about versions that are fully supported, limited in support, or discontinued, please see the policy detailed on our website. From the Support page, click Product Life Cycle & Policies. Under "Product Support Policies," click to expand the Product Support Life Cycle Policy.

For details on compatibility, please review the latest edition of the Rapid Recovery System Requirements Guide, accessible from the Technical Documentation website.

Rapid Recovery support for Microsoft Windows Server 2008 R2 SP1 is deprecated

On January 20, 2020, Microsoft Windows Server 2008 R2 Service Pack 1 reaches end of extended support. As of this date, Microsoft no longer supports any version or service pack (SP) of that Windows Server operating system.

Accordingly, Rapid Recovery support of Windows Server 2008 R2 SP1 is deprecated for Rapid Recovery Core and Agent.

While SP 1 of this OS has been tested and is supported in Rapid Recovery release 6.4, users are advised that future releases of Rapid Recovery will only include limited support for Cores and protected machines running Windows Server 2008 R2 SP1. At that time, if customers encounter issues, Quest Data Protection Support will apply their best effort to provide known work-arounds or fixes. However, no coding effort will be applied to issues discovered in Windows Server 2008 R2 SP1 in relation to our software.

Quest strongly recommends migrating to newer, supported versions of Windows Server if you want to continue protecting your data using Rapid Recovery.

VMware Workstation support changes

Rapid Recovery customers are advised of the following changes in support for VMware Workstation.

• Support for VMware Workstation version 11 is discontinued
• Limited Support for VMware Workstation versions 12 and 14
• VMware Workstation version 15 now supported

Support for VMware Workstation version 11 is discontinued

VMware Workstation version 11 reached end of general support in June of 2016. Because VMware no longer supports this version, Rapid Recovery support changes from limited support to discontinued support in this release.

Limited Support for VMware Workstation versions 12 and 14

VMware Workstation version 12 reached end of general support in February of 2018. Accordingly, support of this version with Rapid Recovery release 6.4 is deprecated. As of this release, only limited support is available.

VMware Workstation version 14 reached end of general support in March of 2019. Accordingly, support of this version with Rapid Recovery release 6.4 is deprecated.

As of Rapid Recovery release 6.4, only limited support is available for these versions of VMware Workstation. users are advised to make plans to migrate to a supported version of VMware Workstation such as version 15.x, which is supported by VMware through March of 2020.

VMware Workstation version 15 now supported

As described in VMware Workstation 15 now supported, VMware version 15 has been tested with Rapid Recovery release 6.4 and is fully supported for the near future.