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Nova Current - User Guide

Delegation & Policy Control Reporting Tenant Management System Settings About

Filtering table data

There are three ways that table data can be filtered.

Filtering the Table

If you have a large report Nova might indicate that there are too many results to display them, like this:

Need-to-filter

Other times you might just want a subset of users, for example if you want users beginning with the letter D.

In these situations you can filter the data, by:

1.Clicking on ‘Add Filter'

2.Choosing an appropriate field, like ‘Display Name'.

3.Choosing an operator like ‘Contains' or ‘Begins with'

4.Entering the filter or search criteria.

 

You can see how to do it in this short video.

 

Global filtering

You can also do a global filter on a report to provide some helpful filtering to a user of the report.

To do this you:

1.Click ‘Add report filters' at the top of the report

2.Click ‘Add filter'

3.Give the filter a name.

4.Click on ‘Add condition'

5.Enter the filter criteria, for example ‘Display Name', ‘contains', ‘Dan'.

Building-a-global-filter-300x298

Now at the top of the report you will see the filter, and it can be applied at any time, and can also be disabled at any time; giving you extra flexibility.

Here is how a simple report might be customized.  Not filtered:

Not-Filtered

Filtered:

Filtered

 

Searching/Filtering after creating your report

On table data, you will also see filter/search boxes at the top of each column, so, on an existing report, you can quickly filter a working report to show just people in the Sales department for example:

Search-filter-in-a-table

And you can do that on any of the fields, or combine them to give you everyone in Sales in a particular country/region.

Filtering Examples

Check out some examples on how to filter your tables below:

Date filtering

Schedule Center

Use the Schedule Center to see and manage the scheduled reports you currently have set up. Schedules you set up in Nova Reporting are automatically added to the Schedule Center.

To access the Schedule Center, click the Settings button (a gear) located in the top right of the Nova window, and then select Schedule Center, as shown below.
schedule center 1

It shows a list of previously scheduled reports, as shown below.
schedule center 2

You will notice an ellipsis next to each scheduled report. Use the Edit button to change a report schedule, as shown here:

schedule center 3

 

schedule center 4

 

This will bring you to the schedule screen, as seen in the images below.

 

Naming and describing the report

SchedCenter2

 

Scheduling the report (time, date and frequency)

 

SchedCenter3

 

Adding recipients for the report

 

SchedCenter4

 

Selecting the format for the report

 

SchedCenter5

 

Finalizing your scheduled report

 

SchedCenter6

 

 

 

For example, you could schedule a subscription overview report to be sent to the CTO at the beginning of each month, so they can see how many Office 365 licenses are being used and are available across the organization.

 

A video regarding the Schedule Center can be seen here.

Notification Center

The notification center is where you will see Nova-based alerts and notifications across your organization. Find an overview of your notifications by clicking the bell icon in the banner.

To be notified when a new alert is registered, click Enable, then Allow based on your browsers settings.

From here, you will see an overview of alerts, sorted by date and its critical status.

NotifCenter2

Going into detail on a notification

To see an alert in more depth, click on the notification bell, then click on an alert. You will see a screen similar to the one below.

NotifCenter3

From here, you will see:

·What the alert is about

·When the alert happened

·The reason for the alert

·The alert's current state

·When the alert was created

·When the alert was last modified

·Who modified the alert

·If the email was emailed out, sent by SMS or pushed within the application, depending on how you configured the settings.

Dashboard

By clicking on the bell icon, and then click See all alerts, it will take you to the Notification Center dashboard.

Here, you can see all alerts that have been registered since the beginning of your subscription. From the dashboard, you can:

·Sort by Severity, Alert Name, Alert Source, Alert State and Date Added.

oChoose the columns you would like in the dashboard by clicking the plus (+) icon in the top right corner, and select/deselect as appropriate.

·Mark each alert as in an Acknowledge, In Progress or Closed state by either:

oClicking on the ellipses and selecting the appropriate alert state.

oClicking on the check box to the left of the alert, clicking Manage, then selecting the appropriate alert state.

·Click on the ellipses and select Details to view the details of the alert, similar to above. You can also select your alert state from here.

Alert severity

Alert severity gives you information on the status of an alert, and if attention or action is needed:

·Informational: These alerts describe events that have occurred within your tenant that you do not need to take action on. An example of an informational alert is notifying you that a scheduled report has been successfully sent.

·Healthy: A healthy notification alerts you that a critical error has successfully been resolved.

·Degraded: A degraded alert arises when an error occurs that needs attention. An example is when a scheduled report is unsuccessfully sent. Viewing the details shows you specifically what the error is and why it failed.

·Critical: A critical alert is a notification that needs immediate attention.

Alert settings

Alert settings are where you can set up notifications to be sent via email, SMS or pushed to you within Nova. You can find alert settings by clicking on the bell icon, then My alert settings.

If you would like to be sent notifications via email and/or SMS, enter your details within the Personal Details tab.

In the Settings tab, you can set up alerts for a range of categories (Nova, Billing and Global), and customize notifications depending on what you need to be notified about. For example, you can set up SMS notifications for Degraded alerts and receive push notifications and emails for Critical alerts. View the image below for an example of how you can set up notifcations.

NotifCenter5

Alert source

Alert sources are where your alerts are coming from. These sources are DPC, Radar, Reporting, Workflow, Accounting or Other.

Alert states

Alerts have four stages that can be changed by a user. Those are:

·New: The notification has entered the system and has not been looked into by any user.

·Acknowledged: The notification has been opened by a user.

·In progress: A user is investigating the notification.

·Closed: The notification has been investigated.

To change an alert level, click on a notification as described above, and click on either Acknowledge alert, Set in progress or Mark as closed.

Custom Alert Center

The Custom Alert Center notifies users when there is a change to their organization. Users can build alerts based on a custom set of conditions and filters through a wide range of data sources.

On the Custom Alert Center screen, you will see:

·Alert Name - the name of the alert

·Active Status - if the alert has been enabled or disabled

·Date Added - the date in which the alert was created

·Last Trigger - when the alert was last triggered based on the conditions

·Creator - the name of the user who created the alert

 

To build a custom alert:

1.From the Nova dashboard, click the cog icon, and select Custom Alert Center.

2.Click Add Custom Alert.

3.Click Add Alert Name, and enter the alert name. Click Save a name when completed.

4.Enter the user email in which the alert should be sent to.

5.Optionally, to add more user emails, click the plus icon and enter the user email.

6.Select the data source in which you would like to be notified about.

7.Click Add alert condition, and select the field, operator and value of the data source. This defines the condition of the alert. You can also add multiple conditions by following the same step.

8.Click Save. The chosen user(s) will now be alerted based on the defined conditions.

 

By clicking on the ellipses next to the alert, you can take the following actions:

·Edit - change the alert

·Disable - disable the alert

·Delete - delete the alert

 

Use Case: Low E3 Licenses

As an example, you may want to be alerted when the number of E3 licenses in a tenant are lower than a threshold you desire. To be notified about this:

1.From the Nova dashboard, click the cog icon, and select Custom Alert Center.

2.Click Add Custom Alert.

3.Click Add Alert Name, and enter the alert name. Click Save a name when completed.

4.Enter the user email in which the alert should be sent to.

5.Optionally, to add more user emails, click the plus icon and enter the user email.

6.Select the Tenant Licenses data source, under the Tenant Licenses category.

7.Click Add alert condition, and select License Name.

8.Select the operator as contains.

9.In the text field, enter E3.

10.Click Add alert condition, and ensure the clause is And.

11.Select Unassigned Units.

12.Select the operator as less than.

13.Enter the desired number of licenses.

14.Click Save. The chosen user(s) will now be alerted based on the defined conditions.

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