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NetVault Plug-in for VMware 13.1.2 - User Guide

Introducing NetVault Plug-in for VMware Installing the plug-in Configuring the plug-in Defining a backup strategy Using the image-level backup method Using the file-level backup method Restoring image-level backups Restoring file-level backups Troubleshooting

Searching for files in savesets

The Search option on the Create Restore Job — Choose Saveset page allows you to find specific files or data items without opening any savesets or browsing through their contents. You can use filenames or regular expressions to find the data items that you want to restore.

To configure or enable the catalog search, click the bulb icon shown near the Search button on the Create Restore Job — Choose Saveset page. The catalog search supports the regular expression syntax used by Elasticsearch. For more information on Elasticsearch, see https://www.elastic.co/guide/en/elasticsearch/reference/current/query-dsl-regexp-query.html. For more information on catalog search, see the Quest NetVault Administrator’s Guide.

To search for data items in savesets
1
On the Create Restore Job — Choose Saveset page, click Search.
2
In the Search for files in savesets dialog box, configure the following options:
•
Search String: Type the search string.
•
Regular expression search: To use POSIX regular expressions instead of Elasticsearch in the Search String box, select this check box.
•
Use legacy search method: If both cataloged and non-cataloged savesets are included in the search, the plug-in displays this check box.
If only non-cataloged savesets are included in the search or if Use legacy search method is selected, the legacy search is used.
If only cataloged savesets are included in the search or if Use legacy search method is cleared, the catalog search is used.
3
To search in one or more specific savesets, select the applicable savesets, and click Search.
If you do not select a saveset, all savesets are included in the search. On the Search Results page, you can view and filter the savesets that contain the specified files or data items.
4
Select the items you want to restore.
You can only restore items from one saveset.
5
Click Restore selected items.
6
Complete Step 5 through Step 12 in Restoring data.

Viewing media list

The Media List option on the Create Restore Job — Choose Saveset page lets you view information about the media items used to store a backup. You can view details about the data segments and index segments for a backup.

To view media list
1
On the Create Restore Job — Choose Saveset page, select the applicable saveset.
2
In the Saveset Information area, click Media List.
3
In the dialog box that is displayed, view the following details:
•
Backup size: This area shows the total size of the saveset in number of bytes
•
Data segment table: This table shows information about the media items that contain the data segments. You can view the following details: media label, media group label, stream ID, starting byte number, ending byte number, and media location
•
Index segment table: This table shows information about the media items that contain the index segments. You can view the media label and media location.
4
To close the dialog box, click Close.

Troubleshooting

•
Common errors
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Diagnosing virtual machine issues
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SOAP messages
•
Generating VDDK logs

Common errors

This section describes some common errors and their solutions. It includes the following topics:

•
NetVault Service fails to start on Windows
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NetVault Service fails to start after the machine is restarted
•
NetVault Service starts, but stops immediately on Linux
•
Linux Hybrid version of the plug-in does not run on 64-bit OS
•
Crash occurs during a backup
•
CBT-based image-level backup fails
•
SAN transport reports errors when multiple backups access the same datastore
•
Default SCSI controller type on RHEL 7 and RHEL 6
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File-level backups do not back up data for a reparse point
•
Restore job fails when using SAN transport
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Restore job fails to add a virtual machine to the server inventory or to the alternate standalone ESXi Server
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Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup
•
Backup jobs of virtual machines protected by vSphere FT fail intermittently
•
RDM disks are restored to VMDK files
•
Unable to consolidate image-level backups
•
Restore job fails on Linux when file size exceeds 50 MB
•
Web Service process displays message that indicates the server is unavailable
•
Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state
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Backing up and restoring encrypted disks
•
Backing up a cloned virtual machine that has the same UUID
•
Backing up virtual machines that are protected by vSphere FT
•
Error using VVols with a storage array
•
Backup proxy opens in NBD mode instead of HotAdd transport mode
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