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MessageStats 7.8.1 - Report Pack for Exchange Online User Guide

About the Exchange Online (Office 365) Report Pack Preparing for Installation Connecting and configuring for Exchange Online Creating Gathering Tasks Setting Task Default Properties Managing your Database Using the Reports Console Exchange Online Report Descriptions Report Filter Definitions

Tenants Report Descriptions

The following table contains the descriptions for the Exchange Online reports in the Tenants folder:

Tenant Traffic

This report presents an overview of Exchange Online inbound and outbound message statistics across multiple tenants.

User Report Descriptions

The following table contains the descriptions for the Exchange Online reports in the Users folder:

Users Inventory

This report lists the Exchange Online users and provides basic information about each user such as email address and assigned licenses.

You can insert additional user details, such as address and telephone numbers, by right-clicking on a column heading and using the Insert Field option

Deleted Users

This report provides a list of Exchange Online users that were deleted and provides information such as when the user was deleted.

Contacts

This report lists your Exchange Online mail contacts, and provides basic information about each contact such as the contact type (mail contact, guest mail user, or mail user) and the corresponding SMTP address.

Top Groups

This report shows the Exchange Online mail-enabled groups that are used most often over a specific period of time in your enterprise, sorted by the total number of messages or the total volume of messages. The totals include messages that are auto-redirected to groups.

Top Group Users

This report shows the users that sent the most messages or the greatest volume of messages to your Exchange Online mail-enabled groups over a specific period of time, sorted by the number of messages or the volume of messages, sent directly or auto-redirected.

Groups

This report lists your Exchange Online mail-enabled groups, including Microsoft 365 groups, standard and dynamic distribution groups, and security groups. It shows the SMTP address for each group and the group type.

Group Members

This report lists the members of your Exchange Online mail-enabled groups, including Microsoft 365 groups, standard and dynamic distribution groups, and security groups. It provides basic information about each member such as member type and the corresponding SMTP address.

Mailbox Report Descriptions

For Exchange Online, you can view mailbox inventory information You can also see information about your mailbox sizes.

The following table contains the report descriptions for the Exchange Online Mailbox reports:

Mailbox Owners

This report verifies the owners of your Exchange Online mailboxes. Ownership information is also available for archive mailboxes.

You can right-click on a heading and use the Insert Field to add more information to the report.

Mailboxes with Disabled Accounts

Provides a list of mailboxes for which the user accounts are disabled (Block Sign-in).

You can insert additional mailbox information by right-clicking on a column heading and using the Insert Field option.

Deleted Mailboxes

This report shows the number of mailboxes that have been deleted during the specified date range. You can view specific information about both hard-deleted and soft-deleted mailboxes. Soft-deleted mailboxes can be restored within 30 days after deletion.

Click a value in the Hard-Deleted Mailboxes or the Soft-Deleted Mailboxes column to view the details for these types of mailbox deletions.

For more information about hard-deleted and soft-deleted mailboxes, see this Microsoft article.

Mailbox Inventory

This report provides a list of your Exchange Online mailboxes, grouped by tenant and department. It includes information such as mailbox size, item count, alias, and the last logon date and time.

You can insert additional mailbox information, such as SMTP addresses and enabled protocols, by right-clicking on a column heading and using the Insert Field option.

Mailbox Quotas

This report shows the quotas that are set for the largest Exchange Online mailboxes across your Office 365 tenant. Information is also available about archive mailbox quotas.

You can insert additional mailbox information by right-clicking on a column heading and using the Insert Field option.

Mailbox Growth

This report allows you to see growth trends in the number of Exchange Online mailboxes, both primary and archive, on your specified tenants over time. The report can be useful when migrating from on-premises Exchange to Exchange Online.

Mailbox Duplicate Names

This report provides a list of the duplicate names and aliases for mailboxes that exist in your Exchange Online environment.

The report shows mailboxes that have different display names but the same aliases and mailboxes that have same display names but the different aliases.

You can right-click on a heading and use the Insert Field to add more information to the report.

Mailbox Sizes

This report shows the largest Exchange Online mailboxes in your Office 365 tenant and their associated sizes. You can also include the size of archive mailboxes in the size totals. You can easily identify the mailboxes that are using the most space.

Inactive Mailboxes

This report shows the Exchange Online mailboxes from which no messages were sent during the specified time period. By default, the report shows the mailboxes that sent no messages in the last 30 days.

Mailbox Activity Summary

This report provides mailbox usage data including the user activity details. These reports answer the question, ''How many physical email messages did my users receive in their mailboxes, and how many new messages did those users create?'' This report does not indicate whether the message source is internal or external and does not include the number of intended recipients.

Mailbox Activity - Internal vs. External Activity

Provides a day-to-day account of the sent and received messages for a mailbox. The report includes details about internal and external message traffic. Internal traffic is traffic that is identified as internal to your Exchange Online organization.

NOTE: You must identify domains that are internal to your organization so that the message traffic reports can distinguish between internal and external messages.  To identify your internal domains, select the Exchange Online tenant in the console treeview, right-click and select Properties, and select the Internal Domains tab. Add all your internal domains.

Mailbox Activity - Top Senders and Receivers

Provides a list of the users who sent the most email and users who received the most email over a specific period of time, grouped by the total number of messages or the message volume sent or received.

Mailbox Activity - Top Internet Senders and Receivers

Provide data about users who send the most email to Internet domains and users who receive the most email from Internet domains for your tenant. Information about the top Internet senders and receivers, sorted by message totals and volume, allows you to monitor email usage by focusing on the patterns of largest email users.

The Mailbox Security folder contains reports that show you who has access to the Exchange Online mailboxes.

To see data in the Mailbox Security reports, you must have successfully run an Exchange Online Mailbox Security gathering task.

Mailbox Delegates

This report provides a list of the primary Exchange Online mailboxes for which different users and groups have been assigned delegate permissions and lists the user and groups that are delegates for the mailbox.

If you click a user delegate in the report, you can view the mailbox information for that user.

NOTE: You can right-click on a heading and use the Insert Field to add more information to the report.

Mailbox Security

This report provides information about the users and groups that have access permissions to your Exchange Online mailboxes. The report shows the access rights, access control types, and whether permissions are inherited or assigned directly.

NOTE: You can right-click on a heading and use the Insert Field to add more information to the report.

Domain Report Descriptions

The Internet folder contains reports that show you the Internet domains to which messages are sent by your users.

Top Internet Domains

This report shows the Internet domains to which your users sent the most messages (or greatest volume of messages) and from which your users received the most messages (or greatest volume of messages) over a specific period of time.

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