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If you are upgrading from Evolve Suite 2013, 2015, 2016, 2018, 2020.0, 2020.1 please ensure that you run validate repository on all active databases before you uninstall these versions. This will ensure that the database is in a known state and confirm there are no issues with the current database. This is detailed in Appendix G of this installation guide.
If you are upgrading from CW Suite 2016 / 2018 / 2020.0 / 2020.1, please uninstall the complete CW Suite in its entirety (and CW Evolve, and Casewise Service – if present).
Then, install the Evolve Suite 2020.2
If you are upgrading from Evolve Suite 2015 SR2 (Build 88), please uninstall the complete Evolve Suite 2015 SR2 in its entirety (and CW Evolve – if present). Then, install the Evolve Suite 2020.
If you are upgrading from Evolve Suite 2015, please uninstall both Corporate Publisher and Portal. Then uninstall the complete Evolve Suite 2015 SR2 in its entirety (and CW Evolve – if present). Finally, install the Evolve Suite 2020.
If you are upgrading from Evolve Suite 2013 or earlier, you
must uninstall all previous Casewise applications. It is extremely important that you uninstall these applications in the correct order. Please make sure you uninstall in the order shown below:
1.Evolve Portal or Corporate Modeler Intelligence
2.Communicator 4 Word
3.CMXML Export
4.CW Suite
5.Casewise Data Layer
6.V-Modeler.
If you are upgrading from CW Suite 2016 or earlier, use the Uninstall option in Programs and Features in the Windows Control Panel to uninstall all Casewise applicationsin the order highlighted above.
You must have DBA rights in order to successfully upgrade your database. If you were the original installer of Evolve Suite, you will already have these rights. If you are unsure, speak to your database administrator.
If you have more than one repository, such as production and live, then please ensure all repositories are upgraded properly so you do not have issues transferring models between them.
If when upgrading you prefer to work in a test environment, please copy your existing database first and use this as the basis for upgrading.
Step 1 - Prevent users from accessing the repository
Upgrading in a multi-user environment could require a change to the database schema which means anyone accessing the repository using any erwin Evolve Suite application will experience problems.
It is therefore necessary to stop all users accessing the repository while the upgrade takes place.
Step 2 - Back up your data
It is recommended that you back up your database before making any changes. You should use whatever backup procedure you are familiar with, or that is recommended by your database provider.
Step 3 - Uninstall previous versions
If you are upgrading from CW Suite 2016 or earlier, use the Uninstall option in Programs and Features in the Windows Control Panel to uninstall all Casewise applications in the order highlighted above on all client machines.
Step 4 - Install the new software on all client machines
Install the latest version on all client machines. Follow the installation instructions detailed in Install the Client Software
You must have DBA rights in order to successfully upgrade your database. If you were the original installer of Evolve Suite, you will already have these rights. If you are unsure, speak to your database administrator.
Você pode encontrar ajuda de suporte on-line para *produto* da Quest em um local de suporte afiliado. Clique em Continue (Continuar) para ser direcionado ao conteúdo de suporte correto e à assistência a *produto*.
Encerramento do suporte aos navegadores IE 8, 9 e 10
O Portal da Quest Software não é mais compatível com IE8, 9 e 10. Recomendamos a atualização do navegador para a versão mais recente do Internet Explorer ou do Chrome.
