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Rapid Recovery 6.9 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Understanding SAML single sign-on

Rapid Recovery offers the ability to link a single sign-on identity provider (IdP), to the Rapid Recovery Core using the SAML 2.0 protocol. Use of this feature is optional. Rapid Recovery supports only service provider-initiated login.

To configure Rapid Recovery for SAML, see Configuring SAML settings.

Prerequisite

Before you configure the SAML feature, establish an account with one of the following compatible IdPs:

  • MIcrosoft Azure Active Directory (Azure AD)
  • Okta
  • OneLogin

For more information, see the white paper Configuring SAML single sign-on authentication for Quest Rapid Recovery and the documentation provided by your IdP.

Credentials Vault

This section describes the Credentials Vault feature of Rapid Recovery.

Topics include:

Understanding the Credentials Vault

Credentials Vault is a usability feature of Rapid Recovery release 6.9 and later that manages account login credentials used within the Rapid Recovery Core Console. Use of this feature is optional.

When performing operations such as adding a machine or cluster to protection, setting up virtual export or replication, connecting to a repository, archiving or restoring archived recovery points, and so on, you are prompted to enter account credentials. For each user account, credentials include the user name, password, and a description field to identify the account. After you enter your credentials, if you choose to, you can add them to the Credentials Vault.

Thereafter, the next time you want to perform an operation in the Core Console that uses the same account, instead of manually entering your user name and password, you can select the account from a drop-down menu.

The Credentials Vault simplifies management of your passwords. For example, if your organization has a security policy mandating password changes at frequent intervals, one visit to the Credentials Vault page can let you easily update your password for each user account accessed from the Rapid Recovery Core Console.

The Credentials Vault is unobtrusive. Sections of the Core Console UI that are enabled for the Credentials Vault include a + sign next to the User name field when prompted for credentials.

As its name implies, the Credentials Vault includes security features. For example:

  • Credential information in the vault is encrypted.
  • Once entered and saved, passwords are not displayed. This reduces the chance of exposure of individuals' passwords when multiple users access the Core.
  • By design, Cloud credentials are managed separately in the Core Console.

At any time, you can open the Credentials Vault page in the Core Console to view and manage accounts saved in the Credentials Vault. If no accounts have been entered yet, optionally, you can add them directly from this page.

  • For information on adding accounts to the vault, see Adding accounts to the Credentials Vault.
  • For more information on viewing and modifying account credentials held in the vault, see Viewing or changing accounts.
  • For information on using account credentials saved in the vault, see Using credentials from the vault.

Command Line and PowerShell scripts exist to support this feature. For more information about the Credentials Vault, see the most recent edition of the Rapid Recovery Commands and Scripting Reference Guide.

Adding accounts to the Credentials Vault

You can add accounts to the Credentials Vault from the Credentials Vault page, or from practically any Rapid Recovery Core Console window or wizard in which account credentials are requested.

Follow this procedure to add accounts to the Credentials Vault.

  1. Do one of the following:
    1. If you are on the Credentials Vault page of the Core Console, click + Add New Account.
    2. If you are viewing a Credentials Vault-enabled wizard page, window, or dialog box in the Rapid Recovery Core Console, next to the User name field, click +.

    The Add New Account dialog box opens.

    If you already entered your account user name and password, those fields are populated. By default, the Description field populates with the current system date and time.

  2. In the User name field, if required, enter the user name for this account.
  3. In the Password field, i required, enter the password for this account.
  4. In the Description field, enter a meaningful text description of this account. Do not skip this step.

    Caution: Replace the default text with a unique text string that clearly describes the account it represents.

    Quest strongly recommends adding well-planned descriptions for accounts held in the vault. Consider the following points:

    • Some users will have two or more accounts saved to the Credentials Vault with the same user name. Particularly in these cases, it is the description field that lets you identify the correct account in the vault.
    • For security purposes, passwords saved to the vault are never displayed.
    • Since passwords are not displayed, you cannot rely on the combination of user name and password to later identify the purpose of the account.
    • If you add the same credential to the vault, you can later merge them.
  5. When satisfied with your selections, click OK.

    The Add New Account dialog box closes, and your account credentials information is saved securely to the vault.

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