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Rapid Recovery 6.7 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Generating a report from the Core Console

You can generate reports on demand from the Core Console. The following rules apply:

  • All Rapid Recovery reports can be generated from the perspective of the Core.
  • Additionally, two job types (the Job report and the Failure report) can be generated from the perspective of a protected machine. For such reports, data is generated only pertaining to the selected machine.
  • Failure reports contain data only if jobs on the selected Cores (or protected machines) have failed.

The method for generating on-demand reports is similar, whether the report is generated from the focus of the Core, or whether it is generated from the perspective of a protected machine. However, navigation differs slightly.

Generating a Core report on demand

As described in the topic About Rapid Recovery reports, you can generate the full range of available reports from the Core Console.

Complete the steps in the following procedure to generate a report from the perspective of the Rapid Recovery Core.

  1. Navigate to the Rapid Recovery Core Console.
  2. From the icon bar, click [More] (More), and then select [More] Reports.

    The Job Report page appears. To the right of the report name in the page title, a downward-facing arrow appears, from which you could select another report type.

    If you want to generate a Job report, proceed to step 6 to begin specifying your report criteria.

  3. To choose another report type, click the arrow to the right of the report name to see a menu of available reports.
  4. For defining scheduled reports, see Scheduling a report.
  5. To generate a Repository report only, skip to step 11.
  6. For a Job, Job Summary, Failure, or Summary report, from the Date Range drop-down menu, select a date range.

    If you do not choose a date range, the default option (Last 31 days) is used. You can choose from the options in the following table.

    Option Description
    Last 24 hours Reports activity for the last day, relative to the time you generate the report.
    Last 7 days Reports activity for the last week, relative to the time you generate the report.
    Last 31 days Reports activity for the last 31 days, relative to the time you generate the report.
    Last 90 days Reports activity for the last 90 days, relative to the time you generate the report.
    Last 365 days Reports activity for the last year, relative to the time you generate the report.
    All Time This time period spans the lifetime of the Core.
    Custom This time period requires you to further specify start and end dates.
    Month to date Reports activity from the first day of the current calendar month to the date you generate the report.
    Year to date Reports activity from the first day of the current calendar year to the date you generate the report.

    NOTE: In all cases, no report data is available before the Core software was deployed, or from before machines were protected on the Core.

  7. For a Job or Failure report, from the Target Cores drop-down menu, select the appropriate Core or Cores for which you want to generate a report.

    The default selection includes all available Cores.

  8. From the Protected Machines drop-down menu, select the machine or machines for which you want to generate the report.

    By default, this set of information includes jobs for all machines—every protected machine, replicated machine and recovery point-only machine in the specified Cores. In the report parameters, you can customize the report. Use the filters to select or exclude some machines. You can also select or exclude jobs that are machine independent, in which case the report shows status for Core jobs only.

    You can choose from:

    Option Description

    Select all

    This option selects all protected machines protected on this Core.

    NOTE: You can select all machines, and then clear some of the selections to specify a subset of all machines.

    Machine independent

    Select this option to generate a report which includes jobs from a Core perspective. Job types such as creating or deleting a repository, or creating a boot CD, are not associated with a specific machine. If deploying the Agent software to a machine that is not yet protected, this job type is also considered machine independent. These jobs do not list a protected machine in the Protected Machine column of the resulting report.

    In contrast, if you deploy the Agent software to a machine that is already protected in the Core, the protected machine name is included in the report. It is not considered machine independent.

    Protected machines

    This option lists the machines protected on this Core. You can select them all, or a subset of the protected machines.

    Recovery points only

    This option lists machines that were once protected, but still have recovery points saved in the repository.

    [Source cores]

    If your Core is a target Core, and replicates recovery points for any machines protected on a source Core, then the name of that source Core appears (in all uppercase letters). This option lists all machines protected on that source Core. You can select all machines replicated in this target Core, or you can select a subset of them.

    [Custom groups]

    If you have any custom groups created on this Core, the name of each custom group appears as an option. Each object in that custom group appears. You can select all objects in the group, or a subset of them.

  9. If generating a Summary report, skip to step 12.
  10. For a Job, Job Summary, or Failure report, from the Job Types drop-down menu, select the appropriate job types.

    By default, this set of information includes all jobs for the selected protected machines. In the report parameters, you can customize the report. Use the filters to select or exclude every job in the Main Jobs category, and every job in the Other Jobs category. Or you can expand each of these categories when defining job parameters, and select only the job types from either category that you want to appear in the report. Click the checkbox for any job type to select or clear that type. You can select some or all jobs from either category.

    You can choose from the following other job types:

  11. For a Repository report, from the Repositories menu, select the repository or repositories that you want included in the report.

    The default selection includes all available repositories.

  12. Click Preview to generate the report with the specified criteria.

    If the report criteria you selected is not found, the report still generates, but the report contains an empty row. For example, if there are no errors, the contents of the Error column are null in the report.

  13. Do one of the following:
    • View the generated report online.
    • Update the report dynamically by changing any of the criteria; then click Preview again.
    • Use the Reports menu to select an export format (including the default format, PDF) and click [Export] to export the report. For more information about the Reports menu, see Using the Reports menu.
    • Use the Reports toolbar to view, manipulate, or print the report. For more information about the Reports toolbar, see Using the Reports toolbar.

Generating a protected machine report on demand

You can generate a Job report or a Failure report for any protected machine on demand.

NOTE: Scheduled reports at the machine level are not supported.

Complete the steps in the following procedure to generate a report for a protected machine.

  1. Navigate to the Rapid Recovery Core Console.
  2. From the Protected Machines menu, click the protected machine for which you want to see a report.

    The Summary page for the selected protected machine appears.

  3. At the top of the page, from the menu options next to the protected machine name, click the downward-facing arrow next to Reports, and then select a report type.
    • If you want to generate a report on all jobs pertaining to this protected machine, including failed jobs, click Job Report, and begin specifying your report criteria.
    • If you want to generate a list of failed jobs only pertaining to this protected machine, click Failure Report, and begin specifying your report criteria.
  4. For a Job or Failure report, from the Date Range drop-down menu, select a date range.

    If you do not choose a date range, the default option (Last 31 days) is used. You can choose from the options in the following table.

    Option Description
    Last 24 hours Reports activity for the last day, relative to the time you generate the report.
    Last 7 days Reports activity for the last week, relative to the time you generate the report.
    Last 31 days Reports activity for the last 31 days, relative to the time you generate the report.
    Last 90 days Reports activity for the last 90 days, relative to the time you generate the report.
    Last 365 days Reports activity for the last year, relative to the time you generate the report.
    All Time This time period spans the lifetime of the Core.
    Custom This time period requires you to further specify start and end dates.
    Month to date Reports activity from the first day of the current calendar month to the date you generate the report.
    Year to date Reports activity from the first day of the current calendar year to the date you generate the report.

    NOTE: In all cases, no report data is available before the Core software was deployed, or from before machines were protected on the Core.

  5. From the Job Types drop-down menu, select the appropriate job types.

    By default, this set of information includes all jobs for the selected protected machines. In the report parameters, you can customize the report.

    • Use the filters to select or exclude every job in the Main Jobs category, and every job in the Other Jobs category.
    • Or you can expand the Main Jobs and Other Jobs categories, respectively, and select only the desired job types for that category that you want to appear in the report. Click the check box for any job type to select or clear that type. You can select some or all jobs from either category.
  6. Click Preview to generate the report with the specified criteria.

    If the report criteria you selected is not found, the report still generates, but the report contains an empty row. For example, if there are no errors, the contents of the Error column are null in the report.

  7. Do one of the following:
    • View the generated report online.
    • Update the report dynamically by changing any of the criteria; then click Preview again.
    • Use the Reports menu to select an export format and export the report. For more information about the Reports menu, see Using the Reports menu.
    • Use the Reports toolbar to view, manipulate, or print the report. For more information about the Reports toolbar, see Using the Reports toolbar.

Managing scheduled reports from the Core Console

You can schedule any of the reports available from the Core Console. Scheduling a report causes it to be generated repeatedly in the future. The schedule defines whether to generate the report on a daily, weekly, or monthly basis.

Optionally, Rapid Recovery lets you send an email notification to one or more recipients when each report is generated. The email specifies the report type, report format, and date range, and includes the report as an attachment.

NOTE: Before you can send reports by email, you must configure an SMTP server for the Core. For more information, see Configuring an email server.

Whether or not you choose to send email notifications, you can save the generated reports locally, or on a network location accessible to the Core server.

You must specify email notification and delivery, or you must specify a location to save reports. You can also choose both options.

This section includes the following topics:

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