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MessageStats 7.8 - Administrator Guide

What is MessageStats? MessageStats Information Sources Using the Console Interface Creating a Connection to Exchange Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting MessageStats Server Properties Setting Configuration Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

Example: Creating an Initial Task for an Exchange Environment

Example: Creating an Initial Task
for an Exchange Environment

For example, for a Microsoft Exchange environment, you would do the following steps to perform your first successful gathering:

 
Table 1. Example of initial workflow.
Step
Description

Connect to an Organization

1
Select the Exchange Organizations node in the treeview, right-click and select Connect.
2
Select all the types of Exchange mailbox servers that are in the organization.
3
Specify the server needed to connect to the organization.
NOTE: For Exchange 2010 and Exchange 2013, the server must be a Client Access Server (CAS) and you must also specify a mailbox to which the task credentials have full access. For Exchange 2016 or Exchange 2019, the server must have the Mailbox role.
NOTE: For Exchange 2013, the CAS server must have an SSL certificate on it that is trusted by the Task Execution Server.

Create an Initial Task
1
Expand the Exchange Organizations node.
2
Right-click the Exchange organization and select Create Task.
3
You should carefully consider the volume of information being gathered in large Exchange organizations when you create your initial task.
4
Select Default Gathering from the list, enter a name for the task, and click Next.
5
Step through the Task Creation Wizard, clicking Next at each page.
6
View the gathering progress by expanding the Tasks node and browsing to the task you named in step 3.

View reports based on the gathering
1
Select the MessageStats Reports node in the treeview or Programs | Dell | MessageStats | MessageStats Reports from the Start menu.
2
Select the report you want to view.
NOTE: For information about reports, please see the MessageStats Reports User Guide.

MessageStats Information Sources

•
How Does MessageStats Gather Information?
•
Gathering Microsoft Exchange Data
•
Storing Data in the Database
•
Reporting on Data
•
Where to Go from Here

How Does MessageStats Gather Information?

MessageStats collects information about your messaging environment and email usage through a gathering task. You can create different types of gathering tasks using the templates that are available in the Create Task wizard.

First, you create a connection to the environment from which you want to gather data. For more information see Creating a Connection to Exchange .

Before you gather information from Exchange, ensure that the server from which you want to gather data is configured correctly. For information about Exchange-specific prerequisites and configuration, see the MessageStats Quick Start Guide.

For more information about the typical steps in collecting and viewing information in MessageStats, see MessageStats Process Overview .

Gathering Microsoft Exchange Data

For Microsoft Exchange, MessageStats gathers two types of Exchange information:

 
Table 1. Sources from which MessageStats gathers data.
Type
Description

Tracking logs

Log files generated by Microsoft Exchange that track message-related events occurring on or between Exchange servers.

For more information, see Gathering Exchange Tracking Logs .

Exchange Objects

Exchange objects that are provided by an Exchange server. These objects include the following:

•
Mailboxes and user information
•
Mail-enabled groups in Active Directory
•
Simple Mail Transfer Protocol (SMTP) domains and address templates for SMTP
•
SMTP namespaces
•
Public folders
•
Mail contacts
•
Content and attachments for mailboxes
•
Content and attachments for public folders

For more information, see Sources of Exchange Object Information .

The information processed from the tracking logs and Exchange objects provides data about the flow and volume of email over user-defined periods.

During a gathering, MessageStats copies and processes tracking logs and enumerates Exchange objects, including the following:

•
mailboxes and user information
•
distribution groups
•
Simple Mail Transfer Protocol (SMTP) domains
•
address templates for SMTP
•
SMTP internal namespaces
•
public folders
•
mail contacts
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