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Foglight for Integrations 5.9.8 - User Guide

Using Foglight for Integrations Reference

Viewing Third-Party Alarms

Alarms in Foglight indicate significant changes in the state of a monitored resource. An alarm can be generated for a problem, for a resolution of a problem, or the completion of a task. Alarms contain a message that may include details of the data that caused the rule to fire.

To view alarms:
•
On the navigation panel under Dashboards, click Alarms > Alarms.
To view general alarm details:
•
Hover over an alarm in the Alarms view.
A small dialog box appears.
Figure 5. Alarm pop-up
Third-party alarms contain additional properties, such as start and end times that provide more detailed information about the alarm.
To view more details:
1
Click the alarm listed on the Alarms view.
The Alarm Detail with Actions information appears.
2
Click the History tab.
3
Click one of the following:
•
Acknowledge — if acknowledged, it indicates that the alarm has been examined. The user name of the person who acknowledged the alarm appears in the Ack’ed By column for that alarm.
If the operator acknowledges an alarm and then the alarm status changes, the alarm is considered unacknowledged to alert the operator to look a little more closely at the problem.
•
Acknowledge Until Normal — this acknowledges the current alarm and all consecutive alarms that the rule fires on the same instance. This option is available to an outstanding (not yet cleared) alarm only.
For example, assume that an alarm goes from Warning to Critical to Warning to Fatal to Critical to Clear. The Foglight operator might recognize the alarm at the Warning stage as “a problem related to the batch job”. If so, the operator might acknowledge the warning, and all subsequent alarms until Normal, so anyone else looking at the alarm console knows that they have looked at the problem.
•
Clear — clears the alarm from the list.
•
Cancel — returns to the previous view.
4
Click the Properties tab.
The properties tab lists the additional properties that were fed in the alarm. These properties are defined using the Integration > Property Administration > Alarm Properties view.
5
Optional — repeat step 3.
For more information about these actions, see the Foglight User Guide.
Related topics:
•
Filtering Alarms
•
Hiding Columns in the Alarms View
•
Acknowledging Alarms
•
Clearing Alarms
•
Processing Alarms

Filtering Alarms

You can filter the list in the outstanding alarms view using one or more of the following criteria:

•
Severity (Undefined, Normal, Fire, Warning, Critical, Fatal)
•
Time (range, earliest available, current date)
•
Host name
•
Source
•
Message
•
Acknowledged (True or False)
•
Agent name
To filter the alarm list:
1
On the title bar of the view, click Alarm Filter Not Set. (If a filter has already been set, the link is titled Alarm Filter Applied.)
The Alarm Filter Not Set/Applied dialog appears.
2
Select or enter your filter criteria.
If you want to use a calendar to choose a date or date range, click the calendar icon to select dates.
The dates that you choose in the calendars display in the From and To fields.
3
Click Apply.
The table refreshes to display the filtered alarm data.
Related topics:
•
Viewing Third-Party Alarms
•
Hiding Columns in the Alarms View
•
Acknowledging Alarms
•
Clearing Alarms
•
Processing Alarms

Hiding Columns in the Alarms View

You can hide any of the columns in the Outstanding Alarms view.

To hide columns:
1
Click the edit icon above the table. A pop-up displays a list of the columns in the table.
2
Clear the columns that you want to hide and click Apply. The cleared columns are removed from the table.
Related topics:
•
Viewing Third-Party Alarms
•
Filtering Alarms
•
Acknowledging Alarms
•
Clearing Alarms
•
Processing Alarms

Acknowledging Alarms

The Ack.ed By column in the Outstanding Alarms view indicates whether an alarm has been acknowledged. If an alarm has not been acknowledged, the column is blank. If an alarm has been acknowledged, the column displays the user name of the person who acknowledged it. This information is also stored in an audit report.

To acknowledge an alarm:
1
Click the check box beside the alarm that you want to acknowledge.
2
Click Acknowledge.
Related topics:
•
Viewing Third-Party Alarms
•
Filtering Alarms
•
Hiding Columns in the Alarms View
•
Clearing Alarms
•
Processing Alarms
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