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Change Auditor 7.6 - Web Client User Guide

Troubleshooting tips

If you cannot successfully log in to the web client, verify the following:

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Ensure that the correct port number is specified in the connection settings of the web.config file. The port number is specified after the colon in the following statement in the <appSettings> section:
<add key="Coordinator" value="<DNS name or IP address>:<port>"/>
* 
NOTE: If you are using a dynamic port assignment, the coordinator may be assigned a new port whenever it is restarted. Therefore, every time the coordinator is restarted you must check/update the port number in the web.config file to ensure the coordinator’s new SCP port is specified.
•
If the coordinator host cannot be resolved by DNS, you must specify the IP address instead of the DNS name in the connection settings of the web.config file. The IP address is specified before the colon in the following statement in the <appSettings> section:
<add key="Coordinator" value="<IP address>:<port>"/>
•
If the coordinator is running under a service account (not the LocalSystem account), you will get an authentication error when logging in to the web client. If this happens, change the DNS name specified in the web.config file to the appropriate IP address of the server hosting the coordinator.

Web Client Overview

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Introduction
•
Open the web client
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Web client components
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Change Auditor settings
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Customize table content
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Filter data
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Directory object picker

Introduction

The web client enables you to view Change Auditor data using a web browser rather than the Windows client.

* 
NOTE: The web client’s appearance is different based on whether you have started it using a standard browser or a mobile browser. The procedures in this guide illustrate the standard browser version of the web client.

Open the web client

To open the web client:
1
Open your web browser and enter the URL of the web application server.
https://<Web Server Host Name>/ChangeAuditor
2
When the web client is opened, log on by entering the user name (<Domain>\<UserName>) and password of an authorized Active Directory account.
* 
NOTE: Selecting the Remember Me check box retains your <Domain>\<UserName> on subsequent sessions.
Depending on how your system has been configured, you can select the option to disconnect the client from the coordinator after 30 minutes of inactivity.
3
Click Log In.
The web client opens and displays the Start page.
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