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HowTo: Enable the "Do not migrate" option in Migration agent popup (4268052)
HowTo: Enable the "Do not migrate" option in Migration agent popup <div class="pf-content"><h3>Overview</h3> ... <p>This article will show how to enable the “Do not migrate” option in Windows Migration agent popup</p>
EV 12 Ingest exception: Internal Error: 'Class not registered (0x80040154)' (4293609)
EV 12 Ingest exception: Internal Error: 'Class not registered (0x80040154)' <div class="pf-content"><p> </p> ... <p>When attempting to ingest into EV 12, the following error may be seen.<br><strong>EXCEPTION: System.Runtime.InteropServices.COMException (0x80040306): An internal failure occurred. Internal Error: ‘Class not registered (0x80040154)’.</strong></p>
How to see if a file has content in Uploads (4268036)
Sometimes it might be necessary to see whether a particular PST file has content in BITS uploads directory. ... This can be useful to identify PST files that are finished, but still have content in the BITS upload location.
How to determine what module processed a given file (4268056)
How to determine what module processed a given file <div class="pf-content"><h4><strong>Overview</strong></h4> ... <p>Sometimes it might be necessary to determine what module processed a given file, e.g. when troubleshooting environment with multiple processing servers for modules and you need to look in a specific module’s log file.</p>
Installing the Mac OS migration agent (4301304)
To support such migrations, the Migration Agent (MA) must be deployed on Mac. ... This document provides guidance on how to install and set up a migration agent on a Mac workstation. ... And it explains what steps must be executed on a PST Flight Deck server to make it work.
Transfer Limited/Transfer Stopped warnings in PST Flight Deck console (4341191)
This would cause migration issues and potential crashing of the processes. ... <p>This setting can be found in the <strong>Settings</strong> > <strong>Environment</strong> > <strong>Advanced</strong> > <strong>Uploads Monitor.</strong></p> <p><img class="alignnone size-full wp-image-7226" src="/kbarticleimages/QT/2020/11/TransferLimited1.png" alt=""></img></p> <p>The operator has an option to set and tweak the values to optimize the environment to its needs and specifications.</p>
Active Directory provisioning in PST Flight Deck (4339198)
PST Flight Deck offers an option to enable desired users directly via the Active Directory environment without enabling those users in the console. ... This option is called Active Directory provisioning.
What are unassigned files and how can I see a list of them? (4294090)
What are unassigned files and how can I see a list of them? <div class="pf-content"><p>Under <strong>Reports</strong> > <strong>Summary</strong>, there’s a category called <strong>Unassigned</strong>.<br><img class="size-full wp-image-4681 alignnone" src="/kbarticleimages/QT/2019/10/MicrosoftTeams-image-7.png" alt=""></img><br>This category contains PST files that have a status of “discovered”. Filter by Status = Discovered to see the list of Unassigned PST files.</p>
Users with Roaming profiles have one or more suspended files (4301297)
look for the line <span style="font-family: 'courier new', courier, monospace;"> </span> and use the error code as shown from <strong>Manage>Files>Progress </strong>i.e. ... <span style="font-family: 'courier new', courier, monospace;">-2147024873 <span style="font-family: georgia, palatino, serif;">etc</span></span>.
PST Flight Deck IIS communication issues (4277232)
When experiencing large delays of IIS calls in IIS logs, and PST Flight Deck is having problems with communication between modules, check the Binding settings in Internet Information Services Manager (IIS).
How to Enable Schedule groups in Flight Deck (4272538)
Users in PST Flight Deck can be also enabled in batches scheduled for desired time frame. ... This option can be found in the Admin console in Manage > Schedule groups. ... Click on the Add button located in the top left corner.
Core Server is not detecting additional Active Directory domains (4267130)
These binaries are located in the directory: <strong>c:\Program Files\Quadrotech\PST Flight Deck\Active Directory Sync</strong></li><li>Copy them from AD module installation directory from server where it works currently to the server you want to execute the scan on</li><li>On second server, the AD scan has to be executed as scheduled task because FD can only handle one AD module</li><li>Execute this command in the Command Prompt with the -sync switch on the second server (<strong>QUADROtech.FlightDeck.ActiveDirectrory.Service.exe
How Migration Agent discovers the PST files (4289341)
One of its key functions is the ability to discover PST files. ... This KB explains how the discovery process works. ... The Migration Agent is delivered in one installer package. ... After installation and start-up, the MA can be seen as one row in the Windows 10 Task Manager.
Trace logging for Migration Agent (4314268)
In some situation you may need verbose logging from the Migration Agent. ... This can be achieved by changing logging profile on user workstation. ... Solution ... In order to generate a highest level of logging for Migration Agent perform the following steps:
IIS service overload can cause issues with too many connections (4289071)
This setting controls how often the Migration Agent checks for configuration information.</p> <p>If this number is set to 0 and the environment is fairly large, this could lead to some sort of “DenialOfService” situation.
Configure Azure Storage and PST Flight Deck for Backup Storage (4336899)
Click the … ... next to key1 and select “View Connection String”.</li><li>A “View Connection String” box will appear. ... Select the connection string and copy it to the clipboard. ... It will begin with “DefaultEndpointsProtocol”</li></ol> <p> </p> <h3>Add The Connection String To The Backup Module</h3> <ol><li>In FD/MMPST go to Settings | Module Editor | and select the Backup tab.</li><li>In the Backup Location select Cloud.
How to: Track and investigate item counts in PST Flight Deck (4307484)
How to: Track and investigate item counts in PST Flight Deck <div class="pf-content">When processing PST files, it’s common to want to track the number of failed items (the items that couldn’t be ingested).
Cannot reset a user in PST Flight Deck Admin Console (4301189)
when users have huge amounts of PST files assigned to them. ... You need to use SQL to reset the user.</p> <h4><strong>Solution</strong></h4> <p>You can reset the user by executing the attached SQL script against to the PSTFlightDeckDirectory database.
Info: Requirements for ingestion account in PST Flight Deck (4334308)
The process for granting the permissions is described <a href="https://www.mailsdaddy.com/blogs/how-to-grant-application-impersonation-rights-office365/" target="_blank">here</a>.</p> <p>The service account doesn’t need an Office 365 license assigned to be able to ingest the data.
Windows Migration Agent Minimum Requirements (4301183)
The Migration Agent is rolled out to the end-user clients in scope for migration. ... The rollout can be done with deployment tools normally used within the company; software is delivered as an MSI Package.
Troubleshooting IIS (Internet Information Services) (4272542)
Each site needs to have a physical path set in the Basic settings. ... Physical path is the path to the PST Flight Deck directories. ... For example, PSTFlightDeckHelpdesk is connected to the Helpdesk WebUI.
HowTo: Set up PST Flight Deck helpdesk portal (4339162)
The PST Flight Deck Helpdesk portal is a simple web interface for managing PST Flight Deck migrations. ... It has limited functionality compared to the PST Flight Deck console, which makes it useful for operators.
HowTo: Set up Shared Scanner to get config from PST Flight Deck (4294145)
<p>The configuration needs to be done on Shared Scanner and the PST Flight Deck side.<br>First, configure the Shared Scanner. ... Here’s how:</p> <ol><li>Log in to the server on which Shared Scanner is installed.
Changing the location where Migration agent creates snapshot (4341122)
And, then open Edit XML.<br>2. ... Add to the bottom: <strong>%Temp%</strong><br>3. %Temp% is default location on C: drive where snapshot is created.<br>4. ... Change it to different location where you want snapshot to be created.<br>5.
PST Flight Deck License and domain relation (4339176)
This article explains the relationship between the license and the domain in PST Flight Deck. ... The license contains domain information. ... The domain information in the license is important for the PST Flight Deck Core server location.
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