BMR job is failing shortly after starting with the following error message:
Status | Date / Time | Job ID | Instance | Phase | Class | Client | Message |
JobMessage | 2025/9/11 20:00:18 | 89 | 1 | 1 | DataPlugin | NVClient | *** Transferring Data... |
Error | 2025/9/11 20:00:21 | 89 | 1 | 1 | DataPlugin | NVClient | Failed to read data - 1: [21] [The device is not ready. ] |
Error | 2025/9/11 20:00:21 | 89 | 1 | 1 | DataPlugin | NVClient | ClusterOffset: [102,608] |
Error | 2025/9/11 20:00:21 | 89 | 1 | 1 | DataPlugin | NVClient | ByteToRead: [32768] |
Error | 2025/9/11 20:00:22 | 89 | 1 | 1 | DataPlugin | NVClient | Total Xfer: [206,859,776] |
Error | 2025/9/11 20:00:22 | 89 | 1 | 1 | DataPlugin | NVClient | Failed to backup NTFS volume |
Error | 2025/9/11 20:00:22 | 89 | 1 | 1 | DataPlugin | NVClient | Failed to backup volume: 3 of disk: Disk 0 (800.19 Gbytes, NVMe, Disk Model, 0060_435C_0D00_0003.) |
Another application was also scheduled to backup the system at the same time.
Check for any application that could be locking the disk when the NetVault BMR backup is scheduled to run. Reconfigure the job schedule, so both backups won't run concurrently.