While downloading vmware.log files we see error “failed to log into NFC server” (4032686)

While downloading vmware.log files to help diagnose a NetVault VMware plugin snapshot problem we see error  “failed to log into NFC server”

Esx configuration problem

This issue occurs when a carriage return is missing from /etc/vmware/config.

Below is resolution from VMware KB for this problem

To resolve this issue, add the carriage return to /etc/vmware/config.

To add the carriage return to /etc/vmware/config:

1. Connect to the ESX host using SSH. For more information, see Connecting to an ESX host using an SSH client (1019852).
2. Take a backup of the /etc/vmware/config file using this command:
   
   cp /etc/vmware/config /var/tmp/
3. Edit the /etc/vmware/config file, so that there is a carriage return after this line:
   
   prefvmx.consolidateDeleteNFSLocks = "TRUE"
   
   For example, the entries should appear similar to:
    
   authd.soapServer = "TRUE"
   prefvmx.consolidateDeleteNFSLocks = "TRUE"
   authd.proxy.vpxa-nfc = "vmware-vpxa:vpxa-nfc"
   authd.proxy.vpxa-nfcssl = "vmware-vpxa:vpxa-nfcssl"
    
4. Restart the hostd management agent using this command:
   
   service mgmt-vmware restart

URL to VMware KB:   

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1017196