ODM AD error during Discovery: "The supplied credential is invalid" (4328821)

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ODM AD error during Discovery: "The supplied credential is invalid"
Descrição

I am receiving an error in the discovery.log "The supplied credential is invalid". We've rebooted the system running the agent without success. The agent is showing as online.
Causa

Cause 1
The DC chosen during the install is not a global catalog server.

Cause 2
NTLM authentication is disabled.
Resolução
Resolution 1
- Uninstall and reinstall the agent (or see note)
- Select a Global Catalog server, which is resolvable and reachable from the dirsync agent machine
- The Discovery should now work.
Related article to ensure 'Configure Connections' is setup correctly: Failed to discover Accounts On-demand Migration (266392)

Note: instead of reinstallation, it's easier to directly modify DC/GC name through regedit in HKEY_LOCAL_MACHINE\SOFTWARE\Quest\On Demand Migration For Active Directory\ODMAD_DS and restart On Demand Agent service

Resolution 2

Enable NTLM authentication. If NTLM was disabled via Group Policy, it will need to be allowed in Group Policy. Then it will likely need to be separately enabled using the Local Security Policy on the Domain Controllers.

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Histórico do artigo:: Criado em: 9/16/2021
Última atualização em: 12/16/2024

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