AD agent fails to collect data and agent DEBUG log shows error Code 0xC0000022 related to SMB (4280037)

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AD agent fails to collect data and agent DEBUG log shows error Code 0xC0000022 related to SMB
Descrição

AD agent stops collecting data in spite of all pre-reqs are in place. DEBUG-2 mode AD agentl log shows Access denied error alongwith DCOM error Message not found for errorCode: 0xC0000022
Causa

SMB servers that have to be accessed by clients that do not support GSS authentication must have SmbServerNameHardeningLevel set to 0 (the default).
AD / EXC cartridges adopt a third party jar j-interop.jar to run WMI queries and it only supports NTLM /NTLMV2 authentication currently. Hence it blocks the SMB connection.
Resolução
Starting with version 5.6.6 of Active Directory and Exchange cartridges, below requirement has been added to the Release Notes as one of the Pre-requisites:
- On target (target/monitored) Domain Controller, launch Registry editor (use RunAdAdministrator option if applicable)
- Navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
- Change SmbServerNameHardeningLevel value to 0
- Reboot the Domain Controller
- Restart corresponding AD agent in Folight console
ID do defeito

EXC-673

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