Foglight dashboard intermittently becomes inaccessible or the pages are just showing as blank without any charts or data. The following errors can be seen in the Foglight Management Server (FMS) log:
ERROR [http-0.0.0.0-8080-61] org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/console].[Portal Servlet] - Servlet.service() for servlet Portal Servlet threw exception
java.lang.ArrayIndexOutOfBoundsException
ERROR [http-0.0.0.0-8080-13] com.quest.wcf.portal.ajax.BaseAjaxDelegate - Error rendering view: Host Metric Summary
java.lang.ArrayIndexOutOfBoundsException: -2147483648
at java.text.SimpleDateFormat.subFormat(SimpleDateFormat.java:1065)
at java.text.SimpleDateFormat.format(SimpleDateFormat.java:898)
at java.text.SimpleDateFormat.format(SimpleDateFormat.java:868)
at java.text.DateFormat.format(DateFormat.java:316)
at com.quest.wcf.data.wcfdo.SpecificTimeRange.toString(SpecificTimeRange.java:156)
WORKAROUND:
If the issue is happening occasionally, an FMS restart can be done. But if it is regularly happening, please contact Quest Support with the latest FMS support bundle.
STATUS: Hotfix available in KB153943 for FMS 5.6.11
