How to enable Action debug (4257971)

Action debug can be increased to investigate problems with rule actions.

1. Add the following registry variables with the Type of "Boolean" under the Manage Registry Variables dashboard (Administration | Rules & Notifications | Manage Registry Variables).
   • BSMAction_debug
   • CommandAction_debug
   • EmailAction_debug
   • IntegrationAction_debug
   • RemoteCommandAction_debug
   • RequestTracesAction_debug
   • ScriptAction_debug
   • Send SNMP Trap Action_debug
   • ExecuteCommandOnRemoteHostsAction_debug
2. Set the value of the *Action_debug variable to true for the action types you would like to gather debug for.
3. Issue the following command from the %FMSHOME%\bin directory to enable the Action debug logging:

   fms --add-debug-level com.quest.nitro.service.action.ActionService=2

4. Wait for the issue to be duplicated and then gather the Management Server logs or the FMS support bundle.
5. Issue the following command from the %FMSHOME%\bin directory to disable the Action debug logging:

   fms --add-debug-level com.quest.nitro.service.action.ActionService=0