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Título
No ability to reserve license to a group despite having available licenses -
Descrição
When a user tries to reserve license for the sub-group in the license portal and it fails with:
"There is not enough of license pool in parent group"
However not all licenses of this organization are consumed.
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Causa
All the available licenses are already reserved by other sub-groups in the organization:
Reserved Used Available Root Group 20 0 0 Subgroup1 20 0 0 Subgroup2 0 0 0 -
Resolução
- Open sub-group where licenses are reserved but not all consumed and decrease amount of reserved licenses or change option to "From parent":
- As a result, organization will have licenses available:
- Open sub-group where licenses are reserved but not all consumed and decrease amount of reserved licenses or change option to "From parent":